My car was involved in an accident and the insurance company assigned FixAuto. The service and communication was excellent and the car was repaired and returned within an extremely reasonable time and... もっと見る
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The reception staff who booked the job were very friendly and knowledgeableThe garage repaired our dented and scratched rear bumper couldn’t fault the job they collected and returned the car to our ho... もっと見る
企業が回答しました
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Prompt response and assessment by Josh. I was offered a slot Thursday the following week but due to miscommunication I was not able to secure a courtesy car, which is no biggie as I was on annual lea... もっと見る
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Buckingham について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
768件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great communication and quick…
Great communication and quick turnaround - Lauren was very helpful and professional - even managed to return the car a day early.
2026年4月13日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Afternoon Tony
We are so happy to hear about your great experience! We appreciate your recognition of our team's communication and efficiency in returning your car ahead of schedule.
Sharon Horn, Fix Auto Buckingham
Fix Auto Buckingham
Lauren at Fix Auto was really polite and courteous at all times, she constantly kept me up to date on what was happening from the minute they was chosen as the repairer even organising my car to be collected even though it was still drivable, as a precautionary she offers they pick it up on a low loader. The repairs are excellent not knowing anything had happened to my car, the whole experience with Fix Auto Buckingham was excellent
2026年3月27日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Ian,
We appreciate you taking the time to share your experience. We're happy to hear that you were pleased with how regularly we kept you updated and that you were satisfied with the repairs to your car.
Sharon Horn, Fix Auto Buckingham
It took long time to repair the car…
It took long time to repair the car (2months).
When I got the car back and start driving I was getting sign of parking alert and when I check I found out one of the parking sensor was broken. I put it back by myself. Also I found out some spot on my tyre which wasn’t there when I send the car for repair.
2026年3月30日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Rumi,
We regret the extended repair time and the issues you encountered upon the car's return. We appreciate you bringing the parking sensor and tyre spots to our attention. We'll investigate these concerns to ensure better service in the future.
Sharon Horn, Fix Auto Buckingham
Great customer experience
Great customer experience. Kept informed throughout. Car collected and returned. Work looks great - thanks
2026年4月1日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Andrew,
We're happy to hear that you had a great experience! It's wonderful to know you were well-informed and satisfied with our work. Thank you for your feedback.
Sharon Horn, Fix Auto Buckingham
I had my car repaired by Fix Auto…
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, to Josh who managed the rectification, it was an excellent experience. 48 hours from initial contact to rectification. Very helpful, no long email exchanges, just a desire to resolve the issue quickly. A very good experience.
2026年3月30日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Peter
We're glad you enjoyed your experience with us. It's great to hear that our team was helpful and resolved the issue quickly. Thank you for your positive feedback.
Sharon Horn, Fix Auto Buckingham
Super repair
Works completed were 2nd to none. Staff are really helpful and accommodating. Would recommend using them in a heartbeat. Top job from all
2026年4月1日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Kent
We appreciate your recommendation and are happy to hear you received helpful and accommodating service. It's great to know you were satisfied with our team's work.
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Lindsey Davies,
We appreciate you taking the time to leave us a review! We are so glad to hear you received excellent service and found no faults.
Sharon Horn, Fix Auto Buckingham
Staff were kind
Staff were kind, friendly and welcoming, I was kept up to date on progress. Everything went smoothly I didn’t need to worry about anything.
2026年3月30日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Sally
We appreciate your wonderful review! We're so glad to hear that you found our staff kind and that you were well-informed on the progress.
Sharon Horn, Fix Auto Buckingham
The repair itself is really good
The repair itself is really good. The receptionist, Lauren, was really friendly and helpful ready to answer all my queries and updates. The technician who picked the car up from my address was also very friendly and it was a swift collection.
2026年3月27日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Afternoon Cruz
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the repair, the receptionist's friendliness and helpfulness, and the swift car collection. Thank you!
Sharon Horn, Fix Auto Buckingham
They were very helpful and did a great…
They were very helpful and did a great job on my van
2026年3月17日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Michael,
We're happy to hear that our team was helpful, and we did a great job on your van. Thank you for your positive feedback!
Sharon Horn, Fix Auto Buckingham
Car repair
The whole experience was great, they kept me updated throughout the repair, the repair looks good but they said if I find something that's not right to take it back to them. The receptionist was brilliant when I went in to pick up my car. Big thank you.
2026年3月23日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Tony,
We appreciate you taking the time to leave us a review. We're happy to hear that you were kept updated and that you were pleased with the repair. We are also glad you found the receptionist brilliant.
Sharon Horn, Fix Auto Buckingham
Everyone I spoke to was extremely…
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car!
The loss of one star was because when I was quoted an estimated time for the repair I was not aware that it didn’t include waiting time for spare parts that I felt would have been ordered when you had the photos of the damage
2026年3月20日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Afternoon, Mary
We're glad that you found our team courteous and helpful and that you were happy with the work. We appreciate your feedback regarding the estimated repair time, and we'll review our processes to improve clarity concerning parts ordering.
Sharon Horn, Fix Auto Buckinham
Fix Auto UK - Fix Auto Buckingham からの回答
FA,
We're happy to hear that our service was efficient and clear, and that you're pleased with your car. Thank you for your positive feedback!
Sharon Horn, Fix Auto UK
FixAuto Recommended.
From my first contact with FixAuto I got friendly,informative and reassuring welcome. Arrangements for necessary repairs, including survey were done with no fuss and a quote/costings sent by email by the time I got home
Repairs were carried to excellent standard in a timely manner. Regular updates given by text as work progressed.
Thank-you
2026年3月10日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Mr Hooke,
We appreciate you taking the time to share your positive experience. We're happy to hear that you received a friendly and informative welcome and that the repairs were completed to a high standard. Thank you for your feedback!
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, NEALLE,
We appreciate you taking the time to leave us feedback! We're so glad you were happy with our service and its prompt completion.
Sharon Horn, Fix Auto Buckingham
Excellent service on an insurance…
Excellent service on an insurance repair. Car was repaired in super quick time, courtesy car given which was brand new and works completed to a high standard. The updates from Lauren through the repair were really helpful. Would highly recommend.
2026年3月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Mark,
We appreciate your recommendation! We're happy to hear that the insurance repair was completed quickly, that you liked the courtesy car, and that the work was of a high standard. It's great to know the updates were helpful. Thank you!
Sharon Horn, Fix Auto Buckingham
Excellent service and updates
Excellent service and updates throughout my insurance repair. Collected my car at a convenient time, timely updates from staff who were informative and supportive. They also fixed a small piece of rust that was unrelated to my claim, a lovely gesture and bonus! Thank you!
2026年3月4日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning, Ben
We appreciate your positive feedback! We're happy to hear you received excellent service and helpful updates during your repair. It's great to know our team was supportive, and we appreciate you noticing the extra touch with the rust repair!
Sharon Horn, Fix Auto Buckingham
Very professional business that really…
Very professional business that really cares about the customers and their requirements. Helped turn my job around in a very quick manner.
2026年2月27日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear. Mr Robertson,
We appreciate you taking the time to leave us such a great review! We're happy to hear that you felt cared for and that we met your requirements with speed.
Sharon Horn, Fix Auto Buckingham
So my ratings for this was appalling…
So my ratings for this was appalling due to having my wheel replaced with a new tyre wasn't to bad but they completely missed to tell me that my rear wheel had a bugle in it, now causing me to fail my mot and have to pay 120 pound for a new tyre which obviously was very unexpected and im a bit disgusted at the professionalism of the place, also the rear tyre was on 22psi and should be roughly about 32,35psi. Shocking!!!
2026年2月20日
Fix Auto UK - Fix Auto Buckingham からの回答
NATALIE LLEWELLYN,
We appreciate you bringing this to our attention. We're sorry to hear about the issues with your tyres and the MOT failure. We'll review what happened to ensure our service meets expectations. Thank you for your feedback.
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Glenn
Thank you for your kind words.
Regards
Sharon, Fix Auto Buckingham.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。