From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
企業が回答しました
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Car repair
The whole experience was great, they kept me updated throughout the repair, the repair looks good but they said if I find something that's not right to take it back to them. The receptionist was brilliant when I went in to pick up my car. Big thank you.
2026年3月23日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Tony,
We appreciate you taking the time to leave us a review. We're happy to hear that you were kept updated and that you were pleased with the repair. We are also glad you found the receptionist brilliant.
Sharon Horn, Fix Auto Buckingham
Everyone I spoke to was extremely…
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car!
The loss of one star was because when I was quoted an estimated time for the repair I was not aware that it didn’t include waiting time for spare parts that I felt would have been ordered when you had the photos of the damage
2026年3月20日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Afternoon, Mary
We're glad that you found our team courteous and helpful and that you were happy with the work. We appreciate your feedback regarding the estimated repair time, and we'll review our processes to improve clarity concerning parts ordering.
Sharon Horn, Fix Auto Buckinham
Fix Auto UK - Fix Auto Buckingham からの回答
FA,
We're happy to hear that our service was efficient and clear, and that you're pleased with your car. Thank you for your positive feedback!
Sharon Horn, Fix Auto UK
FixAuto Recommended.
From my first contact with FixAuto I got friendly,informative and reassuring welcome. Arrangements for necessary repairs, including survey were done with no fuss and a quote/costings sent by email by the time I got home
Repairs were carried to excellent standard in a timely manner. Regular updates given by text as work progressed.
Thank-you
2026年3月10日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Mr Hooke,
We appreciate you taking the time to share your positive experience. We're happy to hear that you received a friendly and informative welcome and that the repairs were completed to a high standard. Thank you for your feedback!
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, NEALLE,
We appreciate you taking the time to leave us feedback! We're so glad you were happy with our service and its prompt completion.
Sharon Horn, Fix Auto Buckingham
Excellent service on an insurance…
Excellent service on an insurance repair. Car was repaired in super quick time, courtesy car given which was brand new and works completed to a high standard. The updates from Lauren through the repair were really helpful. Would highly recommend.
2026年3月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Mark,
We appreciate your recommendation! We're happy to hear that the insurance repair was completed quickly, that you liked the courtesy car, and that the work was of a high standard. It's great to know the updates were helpful. Thank you!
Sharon Horn, Fix Auto Buckingham
Excellent service and updates
Excellent service and updates throughout my insurance repair. Collected my car at a convenient time, timely updates from staff who were informative and supportive. They also fixed a small piece of rust that was unrelated to my claim, a lovely gesture and bonus! Thank you!
2026年3月4日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning, Ben
We appreciate your positive feedback! We're happy to hear you received excellent service and helpful updates during your repair. It's great to know our team was supportive, and we appreciate you noticing the extra touch with the rust repair!
Sharon Horn, Fix Auto Buckingham
Very professional business that really…
Very professional business that really cares about the customers and their requirements. Helped turn my job around in a very quick manner.
2026年2月27日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear. Mr Robertson,
We appreciate you taking the time to leave us such a great review! We're happy to hear that you felt cared for and that we met your requirements with speed.
Sharon Horn, Fix Auto Buckingham
So my ratings for this was appalling…
So my ratings for this was appalling due to having my wheel replaced with a new tyre wasn't to bad but they completely missed to tell me that my rear wheel had a bugle in it, now causing me to fail my mot and have to pay 120 pound for a new tyre which obviously was very unexpected and im a bit disgusted at the professionalism of the place, also the rear tyre was on 22psi and should be roughly about 32,35psi. Shocking!!!
2026年2月20日
Fix Auto UK - Fix Auto Buckingham からの回答
NATALIE LLEWELLYN,
We appreciate you bringing this to our attention. We're sorry to hear about the issues with your tyres and the MOT failure. We'll review what happened to ensure our service meets expectations. Thank you for your feedback.
Sharon Horn, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Glenn
Thank you for your kind words.
Regards
Sharon, Fix Auto Buckingham.
Great communication
Great communication. Perfect workmanship. Brilliant courtesy car
2026年2月3日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning
We're happy to hear that you received great communication, perfect workmanship, and a brilliant courtesy car. Thank you for your positive feedback!
Sharon Horn, Fix Auto Buckingham
Bodywork repair exemplary, underbody work not perfect
This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed of service was also very good, although I had to wait a couple of weeks for a booking slot to become available.
My one slight concern on this occasion, thus preventing a full 5 stars, was the steering alignment being out following the repair, which necessitated a follow up visit to get rectified to a satisfactory level.
2026年1月28日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Carl,
We appreciate your continued patronage and are glad our bodywork met your standards. We regret the steering alignment issue and the inconvenience of a return visit. We value your feedback, which helps us improve our services. Thank you for taking the time to share your experience.
Sharon Horn, Fix Auto Buckingham
Service from start to finish was great
Service from start to finish was great. Communication from Lauren in particular was excellent, with regular updates and helpful information regarding the completion of my vehicle.
Quality of the work carried out is exceptional with a full repair completed in only a few days.
Highly recommend
2026年2月5日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Luke
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the service, especially the communication and the quality of work completed. We're glad you enjoyed your experience.
Sharon Horn, Fix Auto Buckingham
It might be too early to give feedback…
It might be too early to give feedback on the repair, but I was updated from the day they collected the car till when it was ready
2026年1月28日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning,
We appreciate your feedback and are happy to hear that you were updated on your car's repair progress. We aim to keep our customers informed throughout the process.
Sharon Horn, Fix Auto Buckingham
I’m very much happy about repairing my…
I’m very much happy about repairing my car. It came out like brand new one. It was a wonderful work they have done.
2026年1月5日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, JOSHY,
We're delighted to hear you're happy with your car's repair. It's wonderful to know that you feel it looks brand new, and we appreciate your positive feedback on our work!
Sharon Horn, Fix Auto Buckingham
Good communication ,excellent repair
Good communication ,excellent co-ordination.excellent repair job.
2026年1月23日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Jenny
We appreciate your review! We are so glad you were pleased with our communication, coordination, and the repair work we completed.
Sharon Horn, Fix Auto Buckingham
Everyone I spoke too were very…
Everyone I spoke too were very friendly, efficient and I didn't have to wait long for my car to be repaired. Would recommend them to anyone who needs their car repaired.
2026年1月22日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, Janet
We're happy to hear that you found our team friendly and efficient, and that your car was repaired quickly. Thank you for recommending us!
Sharon Horn, Fix Auto Buckingham
Staff are helpful and polite
2026年1月14日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Ken,
We're happy our helpful and polite staff made your experience a positive one. Thank you for your kind feedback; we appreciate it!
Sharon Horn, Fix Auto Buckingham
Good service and a professional job
2026年1月21日
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning,
We appreciate your positive feedback and are happy you were satisfied with our professional service and work!
Sharon Horn, Fix Auto Buckingham
Professional, Efficient, and Reliable
Good service overall. The team were friendly and the repair was done to a good standard. Communication was fine, although there was a slight delay. I would still recommend Fix Auto Buckingham
2026年1月6日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi, VALENTIN
We appreciate your positive feedback and are happy the repair met your expectations. We'll address the communication delay to improve our service. Thanks for recommending us!
Sharon Horn, Fix Auto Buckingham
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