You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... もっと見る
企業が回答しました
所在地
所在地を変更10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fix Auto Cheltenham recently repaired my Seat after another driver helped reshape the driver side front wing in a supermarket car park. The job they've done on it is great, as well as communication... もっと見る
企業が回答しました
At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not the... もっと見る
企業が回答しました
The communication from when my car was being picked up to the different stages my car was going through before having its final checks was amazing. Sam kept me in the loop about everything going... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, 英国
- 01242 895300
4.5
優良
110件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service
Very helpful and friendly staff
Big shout out to Sam and James! 👍🏻
2025年1月7日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear John
Thank you so much for your 5 star review on Trustpilot, we are thrilled you had a positive experience with us here with us at Fix Auto Cheltenham.
Best Regards
Sam
First class service and repair
First class service , courtesy car delivered, Car repaired to a high standard and valeted and re delivered with no hassle
2025年1月9日
Fix Auto UK - Fix Auto Cheltenham からの回答
Hi Dave
Thank you so much for your 5-star review! We are thrilled you had a great experience with us here at Fix Auto Cheltenham and will pass on your comments to our team.
Kind Regards
Sam
Excellent job
Excellent job. The damage was repaired as new. Friendly and helpful staff.
The only issue I had was that the car sensors had to be calibrated by BMW. This required a software update which was completed in one day by BMW.
Fix Auto had problems booking this in. Initially I was quoted mid January but they managed to arrange an earlier appointment so the car was returned before Christmas. I was without the car for over 4 weeks.
2024年12月17日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Ray
We are thrilled you had a positive experience with us here at Fix Auto Cheltenham. We do apologise for the delay with BMW but glad we managed to get your vehicle back to you before Christmas.
Kind Regards
Sam
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Miss Woolven
Thank you for your 5-star review! We are thrilled to hear you had such a positive experience with us. Providing excellent service is always our top priority.
Best Regards
Sam
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Giuseppe
Thank you for your 5-star review on Trustpilot.
We are glad you had a positive experience here at Fix Auto Cheltenham.
Thanks again and have a great day!
Fantastic communication regarding…
Fantastic communication regarding collection of my car, updated regularly on progress and car collected and drop back by a very courteous gentleman.
Work completed to a high standard and returned to me washed and valeted. Very happy with service provided. Thank you.
2025年1月2日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Anna
Thank you for your glowing 5-start review on Trustpilot.
We are glad you had such a positive experience with us here at Fix Auto Cheltenham.
Your feed back means a lot to us and will pass on your comments to the rest of the team.
Best Regards
Sam
The whole process was very simple
The whole process was very simple, they picked up the damaged vehicle after delivering an immaculate courtesy car. My car was returned to me looking like new. Only downside is communications could be a little better.
2024年12月20日
Fix Auto UK - Fix Auto Cheltenham からの回答
Hi Keith
Thank you for your 5-star review. We are glad to hear you had a great experience with us at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Did an excellent job on my car repair
Did an excellent job on my car repair, finished in the time specified. Very helpful pickup and delivery driver
2024年12月19日
Fix Auto UK - Fix Auto Cheltenham からの回答
Hi Carolyn
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Excellent repair job and pleasant staff
lose one star for the first day when I wasn't notified that the time of my car collection and delivery of courtesy car had been cancelled. This was not good customer service nor courteous in communication.
However, since then the mechanics did a fine job of repairing my car and replacing my tyres and people I spoke with were very pleasant so I would use them again.
2024年12月17日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Jennifer
Thank you for taking the time to review our services, we would like to apologise for the service you received regarding the collection of your vehicle.
Thank you for the review and we are glad you were pleased with the service once your vehicle was on site and repaired.
Best Regards
Fix Auto Cheltenham
Great service and communication
Great communication - kept informed throughout the process. Very pleased with the collection/return service and the repair. Thank you.
2024年12月13日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear David
Thank you so much for your fantastic 5-star review, we are thrilled to hear that you had such a positive experience with us.
Thanks again and have a great day!
Employee Brad was very helpful and…
Employee Brad was very helpful and respectful during the process. No issues with my car since, 5/5.
2024年10月18日
自発的なレビュー
Fix Auto UK - Fix Auto Cheltenham からの回答
Hi Rylan
Thank you for taking the time to review our services on Trustpilot.
We are thrilled to hear that you had such a positive experience with us.
We will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
A really positive can do attitude
A really positive can do attitude, able to fit in with my plans, and delivered a great quality job. Post job support was excellent - Fix Auto come highly recommended by me.
2024年10月25日
自発的なレビュー
Fix Auto UK - Fix Auto Cheltenham からの回答
Thank you for taking the time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Paula was super helpful
Paula was super helpful. The repair was successfully completed and didn't take too long.
I had to call for updates and chase the return of the car when no-one informed me te driver was off sick and therefore return delayed
2024年10月9日
Fix Auto UK - Fix Auto Cheltenham からの回答
Good Afternoon
Thank you for taking the time to review our services on Trustpilot. We are delighted you were happy with the repair.
We apologise for the lack of communication regarding the updates and the return of your vehicle.
We do pride ourselves in excellent customer service and hope in the future we are able to offer a better experience.
Kind Regards
Fix Auto Cheltenham
Excellent service provided
Work carried out quickly and to an excellent standard. A seamless process from beginning to end.
2024年9月25日
Fix Auto UK - Fix Auto Cheltenham からの回答
Hi Karen
Thank you for taking the time to review our services on Truspilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fantastic work
Fantastic work. Communication was 10/10, always called regarding updates. They always answer my calls and any enquiries. The work they did to fix my car was better then I could expect. Highly recommend
2024年9月24日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Ellie,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best Regards
Fix Auto Cheltenham
They picked the car which really…
They picked the car which really helped, the work was done quickly, with updates given to me. The job itself was really well done, looked new.
2024年9月13日
Fix Auto UK - Fix Auto Cheltenham からの回答
Hi Freya,
Thank you for taking time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Mr Neason
Thank you very much for your fantastic 5-star review.
Providing excellent service is always our top priority and we are delighted that we met your expectations.
Best Regards
Fix Auto cheltenham
Informative company
At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not there fault, but the key did come about 1 hour later. Nice people.
2024年9月13日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Mr Cunningham
Thank you for taking time to review our services on Trustpilot. Providing excellent service is always our top priority.
Your feedback means a lot to us and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
Really positive experience
Really positive experience
* Friendly service all the way through
* Fixed in the time they said
* Vehicle returned with a faulty sensor - Fix Auto were really apologetic and took the car back immediately no questions asked
* Kept me up to date at all stages
2024年9月4日
Fix Auto UK - Fix Auto Cheltenham からの回答
Good Afternoon
Thank you for taking the time to review our services on trustpilot.
We will ensure your comments are fed back to our team
Thanks again and have a great day!
Fix Auto Cheltenham
Incredible service from start to…
Incredible service from start to finish!
Everything was so easy to arrange and I had plenty of updates so I knew exactly what was going on. The team were very helpful and understanding that I would want my car back asap. The link to upload images too was easy to use and very effective at helping to keep the process of the repairs as fast as possible. Payment and returning my car was simple to arrange and the work carried out is fantastic! It’s like having a new car!
I would highly recommend for any repair needs!
2024年9月9日
Fix Auto UK - Fix Auto Cheltenham からの回答
Dear Louise
Thank you so much for your glowing 5-star review! We are thrilled you had such a positive experience with us.
Thanks again and have a great day!
Fix Auto Cheltenham
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