Just picked up my car which was fixed by Fix auto Elgin. Very good communication and updates throughout the whole process. Staff were very understanding and helpful. Car looks like brand new. Whole e... もっと見る
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レビュアーのコメントを見てみましょう
Demi at front desk was very pleasant polite and chatted away with me, felt at ease, car was fixed in 3 days which I thought was quick and quite apprehensive about how quick it was done but it was perf... もっと見る
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Book in date changed due to need for courtesy car, I didn't take in the end.. Car delayed 24 hours to go through quality control after repairs.. Then found bonnet badge missing. Waiting 4 weeks a... もっと見る
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The whole process was seamless. From the initial viewing of the damage to getting the car back very professional. The staff could not be more helpful and the courtesy car was brand new and no hassle g... もっと見る
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企業情報
Fix Auto UK - Fix Auto Elgin について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Ashgrove Road, IV30 1UU, Elgin, Morayshire, 英国
- 01343 547 702
4.3
優良
104件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Fix Auto UK - Fix Auto Elgin からの回答
We appreciate your positive feedback and we're happy to hear that you were satisfied with our support.
Fix Auto In Elgin Moray Did a…
Fix Auto In Elgin Moray Did a wonderfull job in repairing my Audi Q3 car that had badly damaged body work.I had remarks from people thinking i had a new car.
2025年12月12日
自発的なレビュー
Fix Auto UK - Fix Auto Elgin からの回答
We're happy to hear that you're pleased with the repairs to your Audi Q3. It's great to know our work made it seem like a new car! Thank you for your positive feedback.
Great customer service
The lady on reception was very helpful in organising the repair on my vehicle. I was given automated updates on the progress and the work was completed sooner than expected.
2025年11月25日
Fix Auto UK - Fix Auto Elgin からの回答
We're happy to hear that the reception staff was helpful in arranging your vehicle's repair. We appreciate your positive feedback on the automated updates and the work being completed promptly.
Excellent!
Such a great service. Dropped off my curtesy car, which was immaculate, plus I live an hour away from Elgin, then dropped off my fixed car, and had cleaned it too! Kept up to date with emails and phone calls. Answered the phone quickly too.
Amazing!
2025年11月18日
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate your positive feedback! We're happy to hear that you were pleased with the courtesy car, the delivery service, the cleanliness of your car, and how we kept you informed. We thank you for sharing your experience.
Exceptional
Exceptional, service with Courtesy car option if required, I have used them on 2 occasions now the work is absolutely fantastic. The last repair I had done the I surance wanted to write off the vehicle, however it was looked at by fix auto who, said it was repairable and they sorted all the stress with insurance company, the car was turned around in a fast manner and looks like new.
2025年11月10日
Fix Auto UK - Fix Auto Elgin からの回答
We're happy to hear that you had an exceptional experience with our service and courtesy car option. We appreciate your positive feedback regarding our work quality and assistance with the insurance company. Thank you for taking the time to share your review.
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate your feedback! We are so glad you were pleased with our excellent service and first-class repairs.
Fantastic results
Really great staff and attention to detail every time so happy with my repair thank you
2025年10月30日
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate your kind words and are so glad you were happy with our team's attention to detail and your repair. Thank you for the review!
Top Job
Car was dropped of on the Tuesday and picked up on the following Monday.
Car had damage to the rear bumper.
Excellent service car now looks good as new again.
2025年10月27日
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate you sharing your experience. We're happy to hear that the service was excellent and your car looks like new again after the bumper damage!
Ashgrove body shop done a great job in…
Ashgrove body shop done a great job in repairing my car and quicker than expected, great job guys I'm so happy to have my BMW back sitting on the drive,👍💯.
2025年9月24日
Fix Auto UK - Fix Auto Elgin からの回答
We're so happy to hear that you're pleased with the repairs to your BMW and the quick turnaround! Thank you for your positive feedback; we appreciate it.
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate your feedback! We are so glad you were pleased with our excellent service, communication, and the repair work our staff completed.
Customer service very good
Customer service very good
Completion was a little bit delayed due to availability of spares.
2025年9月5日
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate your positive feedback on our customer service. We regret the delay due to spare part availability and thank you for your patience.
Great garage, highly recommended.
Great communication, helped greatly when dealing with the repair of my car, sorting out courtesy car and taking my car to a garage for pre-planned MOT.
2025年8月13日
Fix Auto UK - Fix Auto Elgin からの回答
We're happy to hear that our communication and assistance with your car repair, courtesy car, and MOT were helpful. Thank you for your positive feedback!
Reliable Professionals
Fast, professional and polite. Would definitely recommend Fix Auto UK in Elgin.
2025年7月14日
Fix Auto UK - Fix Auto Elgin からの回答
We're happy to hear that you had a positive experience with our fast, professional, and polite service. Thank you for your recommendation!
Beware if you are a paying as opposed to insurance customer
Respray well done, eventually Took car in on a Monday but garage commenced work on the Thursday when it was at the top of the queue.I was a paying customer and no curtsey car available leaving me to hire a car from the monday. Had this been better organised I could have put the car in Wed evening this saving me 3 days car hire.
2025年6月20日
自発的なレビュー
Fix Auto UK - Fix Auto Elgin からの回答
Mrs Thomson,
We appreciate your feedback and are glad the respray met your expectations. We regret the delay in starting the work. We will review our scheduling to improve the customer experience.
First class job
I put my car in to Ashgrove for a repair to the car boot.
I haven't had any dealings with damage to my car before so I was a bit worried but the very helpful wee lassie in reception explained everything.
I now have my car back, washed and cleaned inside.
The job took three days from start to finish. I was kept informed of the progress at all times and the finished job was excellent. The icing on the cake was that I was also supplied with a beautiful hired car.
First class all round
Thank you Ashgrove
2025年6月18日
自発的なレビュー
Fix Auto UK - Fix Auto Elgin からの回答
We're happy to hear that you had a first-class experience with us. We appreciate your positive feedback regarding the helpful service you received and the quality of the repair to your car. It's great to know you were kept informed and were pleased with the car you hired. Thank you!
Staff are friendly
Staff are friendly, helpful and did a good repair job quickly for me !
2025年6月5日
自発的なレビュー
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate you taking the time to leave us your feedback! We're happy to hear that you found our staff helpful and the repair satisfactory.
Good service
Great team excellent service from start to finish thank you car looks great
2025年5月23日
自発的なレビュー
Fix Auto UK - Fix Auto Elgin からの回答
We appreciate your kind words and 5-star rating! We're happy to hear you were pleased with our team and service. Thank you!
Multiple things left unfinished or…
Multiple things left unfinished or incorrectly aligned when the vehicle was returned. Took ages to get it back in and then returned with marks on the car I was told to remove myself!
2025年3月24日
Fix Auto UK - Fix Auto Elgin からの回答
We understand your frustration with the unfinished work and the marks on your vehicle. We strive to provide a high-quality service and are disappointed to hear that your experience did not meet your expectations. I appreciate you bringing this to our attention and will investigate the matter further. I will be in touch next week and will get any issues raised resolved.
Feel free to drop me an email at andrew@ashgrove-motorbody.co.uk
I am absolutely disgusted at the mess…
I am absolutely disgusted at the mess that my car was returned in. Damaged parts put back on...dents on new parts...a dent on my door that wasn't there when i put it in...rough work done round my reverse censors...I am trying to contact my insurance as I not accepting this mess. When i took it back the guy could see immediately the mess so why return my car to me in this mess. Awaiting contact with my insurance
2025年5月1日
自発的なレビュー
Fix Auto UK - Fix Auto Elgin からの回答
Thank you for your mail. We are genuinely sorry to hear that you’re unhappy with the condition of your vehicle upon return, and we understand your frustration.
Please be assured that this is not the standard of workmanship we strive for. However, we would like the opportunity to inspect the vehicle again and fully investigate your concerns. Our team is more than capable of addressing any valid issues, and we believe it's only fair we are given the chance to rectify them before any further action is taken.
We take pride in our work and customer service, and we are committed to putting this right if there has been any oversight.
Please let us know a suitable time for you to bring the vehicle in for a thorough inspection.
Fix Auto UK - Fix Auto Elgin からの回答
We are so glad to hear that you were happy with the service. We strive to provide the best possible experience for our customers, and we appreciate your kind words.
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