Fix Auto UK - Fix Auto Glasgow North レビュー 381

TrustScore 5段階評価の4.5

4.6

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My car was picked up from my house then delivered to my house when repair was completed. Both times the people were very helpful and friendly. The repair was immaculate and they also valeted the... もっと見る

企業が回答しました

5つ星のうち5の評価

My car was in for repair, after someone reversed into my passenger front door. Allied were so efficiant and got my car returned to me repaired and looking good again. I would definetley recommend them... もっと見る

企業が回答しました

5つ星のうち4の評価

Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.... もっと見る

企業が回答しました

5つ星のうち5の評価

Nice and trusted service. Timely updates on the status of the vehicle.Providing curtesy car is really awesome. This is in fact a great service understanding the pain point of the Customer during t... もっと見る

企業が回答しました


企業情報

  1. 自動車修理店
  2. 車体専門店
  3. 自動車のへこみ修理サービス
  4. 自動車修理・整備店
  5. ハイヤー サービス

当該企業による記述

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

当該企業による記述

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

連絡先

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, 英国

  • 0141 336 1212

4.6

優良

TrustScore 5段階評価の4.5

381件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

My car was picked up from my house then…

My car was picked up from my house then delivered to my house when repair was completed.
Both times the people were very helpful and friendly.
The repair was immaculate and they also valeted the inside .
I was also kept up to date throughout.
They made , what was a stressful time , a lot less stressful.

2026年5月25日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

We really appreciate your feedback. We are glad to hear you were happy with our free collection and delivery service. We are delighted to hear you were frequently updated on your repair. Happy to hear we made a stressful time for you less stressful.

5つ星のうち5の評価

Courteous service

Courteous service, explained process, dealt with the issue.

2026年5月26日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our workshop controller explained the process with the registration plate and you were happy with the result.

5つ星のうち4の評価

Good to Deal with

Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.

2026年5月25日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our mechanic diagnosed it was the heat shield that needed slightly tightened and resolved the issue quickly for you.

5つ星のうち1の評価

Avoid…poor customer service when challenged

Arrived today to collect my car after my insurance told me to take it here as an approved centre. Car had a deep scratch and scuff/dent on bonnet, like something had been dropped in it (car only 3 weeks old) that wasn’t there as part of the accident, the jack up points were covered in grime/dirt when I questioned it the manager, I can only assume he was the manager, as he did not introduce himself and had an attitude from the off, he said the marks were wax from the car, which maybe correct, I wanted to make sure no more scratches were under those mark, he made a comment that ‘you must be the expert’ they did wash off and body work was ok but they stated the dents and scratch were there when the car came in, I asked if this was logged and highlighted to the insurance then this should have been fixed, he said they noted it on arrival but wasn’t the area of the accident which is correct but those marks were not there when I left the car. Its been done between between pick up recovery and been taking to their garage for repair. They showed me pictures of their log of the car and the picture didn’t match the area I questioned and looked edited. They refused to email me the images so will be doing a GDPR request for all my data included edited and deleted items. The manager is very aggressive and childish taking the huff and walking off despite having no resolution until I asked what will happen. He wants to contact and claim my insurance to see if they will authorise repair despite this not being part of the accident and caused when not in my care. They wanted me to sign I was satisfied with the car but before that asking me to sign a blank document that I didn’t know what it was for until the lady scrolled back the iPad, I refused to sign it as I wasn’t happy, she said it’s just to say you collected your car, no the document says ‘I’m satisfied’ with the car which I am not. Let’s see if I get a call with an update tomorrow, doubt it. I will contact my insurance suggesting NOT to use them as an approved garage as not professional at all. Funny there was another customer collecting there car and rubbing the same area of their car that was damaged on mine!

2026年5月25日
自発的なレビュー
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for your recent review.
Your vehicle was recovered to our site by a recovery agent arranged by your insurance company. Upon arrival, all recovered vehicles are photographed immediately so that we can accurately record both pre-existing and accident-related damage. Please note that all images are time-stamped and cannot be altered.
Our Bodyshop Manager and Workshop Controller previously explained that, due to the recent hot weather, wax can sometimes seep from the drain holes, leaving visible marks. These marks were cleaned to allow you a clear inspection of the underlying panel and to confirm whether any damage was present.
I can confirm that when your vehicle arrived on 29th April, damage to the bonnet was identified and recorded during the check-in process. Based on our assessment, this damage occurred during the recovery of your vehicle. As discussed, we have provided your insurance company with our photographic evidence to demonstrate that the damage was present upon arrival at our site. Your insurer will now liaise directly with the recovery agent, who we believe will also have taken images prior to recovery.
We attempted to contact you earlier today but were unable to reach you; a voicemail has been left. We have now submitted a revised estimate to your insurance company. Please be aware that it can take up to 10 working days for the insurance engineer to review and respond.
We understand your concerns regarding the “satisfactory” note on the documentation. This wording is simply used to confirm that the vehicle was collected from our premises. However, we appreciate your feedback and will review the wording used on this form to prevent any future misunderstanding.

5つ星のうち5の評価

Did a great job

Did a great job, very friendly and helpful staff.

2026年5月21日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for leaving us a 5 star review. We are delighted to hear that our team delivered a great service an you found them friendly and helpful.

5つ星のうち5の評価

My car was in for repair

My car was in for repair, after someone reversed into my passenger front door. Allied were so efficiant and got my car returned to me repaired and looking good again. I would definetley recommend them.

2026年5月15日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

We really appreciate you taking the time to leave us a review. We are happy to hear our team was efficient and you were happy with your repair.

5つ星のうち5の評価

Great communication and repair

Great communication and repair, thanks!

2026年5月18日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you so much for taking the time to leave us a review, we really appreciate your feedback. We are glad to hear you were happy with our communication and your repair.

5つ星のうち5の評価

Never expected it to be ready so…

Never expected it to be ready so quick,I was given a car not automatic, it just lay there as I could not drive because of my left knee operated twice, glad I can drive again, many thanks.

2026年5月12日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a 5 star review, we really appreciate the feedback. We are happy to hear your repair was turned around quickly. I am sorry to hear you didn't use our courtesy car, had we received a call from you requesting an automatic we would have tried to meet your needs.

5つ星のうち5の評価

Quality repair service.

Quick service, top quality repair, friendly and helpful staff.

2026年5月1日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are glad to hear to hear you were happy with your repair. I will pass your lovely comments to our friendly and helpful staff who will be delighted with the feedback.

5つ星のうち5の評価

The telephonists were very helpful and…

The telephonists were very helpful and courteous there was a small holdup but the finished job is perfect, thanks

2026年5月7日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a review, we really appreciate your feedback. We ate glad to hear our Customer Service Advisors were helpful and courteous.

5つ星のうち5の評価

Great!

Great communication, seamless transfer of cars and very happy with the body work fix. Even cleaned the car! Thank you

2026年5月7日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

We appreciate you taking the time to leave us a review. We're happy to hear that you had a great experience with our service and that you were happy with the cleanliness of your car.

5つ星のうち5の評価

Absolutely fantastic staff from start…

Absolutely fantastic staff from start to finish.. Really couldn’t have asked for anything more at all so thank you guys and girls.

2026年4月28日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. I will pass your comments to our fantastic staff who will be delighted with your feedback.

5つ星のうち5の評価

Nice and trusted service.

Nice and trusted service.
Timely updates on the status of the vehicle.Providing curtesy car is really awesome. This is in fact a great service understanding the pain point of the Customer during the car absence.

I am very much satisfied with Fix Auto.
Kudos to the entire team.

2026年4月30日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Many thanks for taking the time to leave your 5 star review. We are delighted to learn it was a good experience. Thank you omce again

5つ星のうち5の評価

Great service

Great service

2026年4月20日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are happy to hear you had a great service.

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Outstanding Bodyshop Repair &…

⭐⭐⭐⭐⭐ Outstanding Bodyshop Repair & Customer Service – Highly Recommended
I recently had rear-end bodywork carried out on my Toyota C‑HR by Allied Vehicles, and I couldn’t be happier with the entire experience from start to finish.
From the outset, Sandra was superb in managing the logistics of the booking. Everything was handled efficiently and clearly, making what can often be a stressful process feel straightforward and well organised.
A special thanks also to Cody, who ensured communication throughout was excellent. I was kept fully informed about the booking, progress, and timelines, which gave me real confidence that my car was in good hands.
The quality of the repair work itself is absolutely first‑class. The finish is flawless, with obvious care and attention to detail — the car genuinely looks as good as new. To top it off, the vehicle was washed and cleaned before being returned, which was a really appreciated touch and speaks volumes about the pride taken in their work.
Finally, Alan, who manages the body shop, personally checked that I was completely happy with everything at the end of the process. That final walk‑through and care for customer satisfaction really sets Allied Vehicles apart.
Exceptional workmanship, excellent communication, and genuinely caring customer service. I wouldn’t hesitate to recommend Allied Vehicles to anyone needing body repair work.

2026年4月23日
自発的なレビュー
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you kindly for taking the time to leave such a detailed and positive review. We’re delighted to hear that you were happy with your experience from start to finish.
Your kind comments about Sandra, Cody, and Alan will be shared with them and the body shop team — they will be thrilled to know their efforts made such a positive impression. Clear communication, careful workmanship, and genuine customer care are priorities for us, so it’s extremely rewarding to see that reflected in your feedback.
We’re pleased to hear you were happy with the quality of your repair.
We take pride in our work ensuring our customers feel confident and looked after is something we strive for every day.

5つ星のうち5の評価

Great service

Great service, kept up to date on the repair

2026年4月15日
Fix Auto UK - Fix Auto Glasgow North ロゴ

Fix Auto UK - Fix Auto Glasgow North からの回答

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are glad you were happy with our great service and you were regularly updated on your repairs.

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