Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault... もっと見る
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Excellent quality repair. Friendly staff. Courtesy car not ideal for 6ft+ driver but not taken back to correct my mistake. Should have given them a chance to rectify this.
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My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly. Communication from the garage was great, I was info... もっと見る
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The company kept me updated on the repair and estimated the 7th of July for completion, unfortunately the wrong wing mirror was delivered and I was contacted to say it would be the 10th. I picked the... もっと見る
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企業情報
Fix Auto UK - Fix Auto Glasgow North について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Hawthorn Street 73, G22 6HY, Glasgow, Scotland, 英国
- 0141 336 1212
4.7
優良
406件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wonderful service and wonderful staff…
Wonderful service and wonderful staff over all the repairs 😁
2026年3月23日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave us a 5 star review, we appreciate your feedback. I am glad you were happy with our wonderful service and staff.
Staff communication was good friendly +…
Staff communication was good friendly + professional also car repaired within good time frame car brought back to me repaired beautifully + exceptionably clean
2026年3月23日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave us a 5 star review. I am happy to hear our staff were friendly and professional, also glad to hear your vehicle was returned to you within a good time frame. Our team will be delighted with your kind words.
Delays and poor communication
Unfortunately an initial three day completion window was extended on four occasions. Assurances given were not achieved nor were they well communicated by the workshop. On a positive note, the ladies I spoke with (on numerous occasions) were amazing - helpful and courteous and often as frustrated with the workshop's lack of communication as I was
2026年3月16日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to share your feedback. I sincerely apologise that your repair took longer than originally advised and that the communication from our workshop fell short of the standard you should expect from us. We fully understand how frustrating repeated delays can be, and we appreciate your patience throughout.
The delay was caused by the new headlamp module not calibrating, and we had to involve our specialist auto electrician to calibrate the headlamp.
I’m pleased to hear our customer service team were helpful and courteous, and I will pass your lovely comments to the team who will be delighted.
We’ll review this internally to improve how we manage updates. Thank you again for your honest feedback.
Excellent service
Excellent service, although waited 3 months for a part but nothing to do with Fix Auto as they done their best, staff were so friendly and would highly recommend. Elaine and Ellie went above and beyond.
2026年3月13日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave us a 5 star review, we really appreciate it. I am happy to hear you would highly recommend us as our staff was so friendly. Unfortunately in the motor trade we are experiencing back order parts especially with the new models arriving in the UK.
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. I am glad you were updated with the progress of your repairs.
Can’t say anything bad about Fix Auto
Can’t say anything bad about Fix Auto, everyone I spoke to was lovely and very helpful. Car was fixed and back very quickly.
2026年3月3日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for your 5 star review, we really appreciate your feedback. I'm happy to hear you found everyone helpful and your vehicle was returned to you quickly.
My car is imaculate The Work Is Outstanding ThevWhole procedure has been professionally carried out to the highest of standers and finished well before stated time
My car is imaculatevyhrvkob has been done to the highest standerd The Ehole experencie from start to finish was professionally done and finished well beforecstautirdctimev
2026年3月6日
Fix Auto UK - Fix Auto Glasgow North からの回答
We appreciate you taking the time to leave us a 5 star review. We are glad to hear you were happy with our repair and the quick turnaround.
The mechanics did an amazing job of the…
The mechanics did an amazing job of the car. The girl who kept me updated was pleasant but the receptionist who dealt with him when he got there had a bad attitude and very abrupt. Apart from the female who dealt with us when collecting the car, I found the guys were great
2026年2月25日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave your review. We’re really pleased to hear that you were happy with the repair on your vehicle and that our updates and the team members you dealt with were helpful.
However, I’m very sorry to hear about your experience at reception. This isn’t the standard of service we aim to provide, and your comments will be addressed with the reception team to ensure this doesn’t happen again.
We appreciate your feedback, as it helps us improve.
Great service from start to finish car…
Great service from start to finish car was collected with no issues, Elaine was very helpful and resolved issues with my insurance the work carried out was flawless highly recommend.
2026年3月3日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave us a 5 star review, we really appreciate it. Elaine will be delighted with your kind comments and we're happy to hear our work was flawless.
All my contacts with the team was very…
All my contacts with the team was very helpful and was delighted with results
2026年2月27日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for sharing your experience. We're happy to hear that our team were very helpful and you were delighted with your repair.
My car was repaired in only 4 days and…
My car was repaired in only 4 days and cleaned inside and out, and the staff were nice and cheerful 😊
2026年2月20日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave us a review, we really appreciate it. We are delighted your repair was completed within 4 days and that your vehicle was returned cleaned inside and out. It’s great to hear you found our team friendly and cheerful.
Fast and friendly service high standard…
Fast and friendly service high standard of repair
2026年2月20日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave us a 5 star review. We are glad to hear you were happy with our friendly service and high standard of repair.
Found the staff friendly and very…
Found the staff friendly and very helpful excellent company to deal with carried out repairs to a very high standard
2026年2月25日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for your lovely review. I am happy to hear the team were friendly and helpful. I am glad you were happy with our high standard repairs.
Fix Auto UK - Fix Auto Glasgow North からの回答
We really appreciate you taking the time to leave us a 5 star review. We are glad you were happy with our service and your repair.
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for your 5 star review, we appreciate your feedback. We are glad to hear you were happy with our quick turnaround.
My car was involved in a road accident
My car was involved in a road accident. After contacting my insurance company, I was given Auto Fix's details. My car was collected on 27th January, returned after four weeks. Made several phonecalls to enquire what was going on, kept being told to contact my insurance company. When I finally managed to speak to David Bain at Auto Fix, he told me there was another underlying problem that wasn't related to the accident. Three times we were told the car was coming back, so my husband arranged to have the other problem fixed, but had to cancel as I didn't have my car back. Was told the car was coming on Monday 23rd February after 2pm, I phoned at 3.30pm to confirm this, to be told that the garage is closed. I asked for the car to be delivered before 2pm on the 24th and the keys to be posted through my letterbox which I was assured would happen but again was let down and the car didn't come till just before 4pm. I noticed that the car had more scratches on the drivers side that were not present when I gave the car. This is one company that I would definitely not recommend and if I could I would give Auto Fix a score of -1. I felt my insurance company, Auto Fix and the hire car company were not communicating with one another and we had to make unneccesary phonecalls which could have been resolved quicker.
2026年2月24日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for taking the time to leave your review, and I’m sorry to hear you were unhappy with your experience. We aim to deliver excellent customer service, and I appreciate the opportunity to clarify what happened.
When our driver collected your vehicle on 29th January, he reported a heavy knocking noise from the front driver’s side wheel. After inspection in our workshop, we identified a worn front lower suspension arm. This issue was not related to the insurance claim but unfortunately made the vehicle unsafe to drive. During your conversation with our Vehicle Damage Assessor, you confirmed that you would arrange to have these mechanical faults repaired privately.
Due to this underlying mechanical issue, the authorisation of the accident repairs was delayed until 2nd February. Once approved, the repairs were completed on 13th February, meaning the vehicle was only with us for 10 working days for repair.
Because of the condition of the suspension arm, the vehicle could not legally or safely be driven on the road. For this reason, we contacted your insurer, who arranged for a third party recovery agent to return the vehicle to you. I appreciate how frustrating the delays must have been, and I’m sorry for the inconvenience caused. As the recovery was managed by the insurer’s appointed agent, the scheduling and updates were out with our control, which may explain the mixed communication you received regarding delivery times and opening hours.
I would also like to clarify that we would not arrange to hand over a vehicle without the customer being present, nor would we request that keys be posted through a letterbox. This appears to have been information provided by the third party recovery agent rather than our team.
I attempted to contact you today regarding the additional scratches you’ve mentioned. We complete a detailed inspection of every vehicle on arrival and again on completion of repairs prior to hand over, and I would welcome the opportunity to discuss this with you. If you are able to get in touch at your convenience, we will be happy to review this with you and investigate fully.
Thank you again for your feedback, and I hope to hear from you soon so we can resolve your remaining concerns.
Maciek
I would like to express my gratitude to the company for repairing my car in an extremely quick timeframe. I also want to highlight that the reception team, the ladies working there, are absolutely fantastic. Their professionalism and friendliness made the whole process even smoother.
2026年2月23日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you so much for your 5 star review. We are extremely pleased you are happy with the quick timeframe. Your lovely comments mean so much to the team and I will share your comments with our team.
Excellent repair
Excellent repair, completed very quickly and kept up to date throughout. Would highly recommend.
2026年2月23日
Fix Auto UK - Fix Auto Glasgow North からの回答
We're thrilled to hear that you were happy with the repair. Keeping you informed and returning your vehicle quickly is all part of the service we strive to deliver.
Done a great job kepted me informed…
Done a great job kepted me informed about work great service highly recommend thanks again
2026年2月20日
Fix Auto UK - Fix Auto Glasgow North からの回答
Thank you for your 5 star review! Many thanks for taking the time to leave a five-star review. We truly appreciate your kind words and are delighted to hear that you were kept informed throughout the process.
Staff friendly & would recommend.
Elaine & Sandra kept upto date with the process and what would be happening. Drop off and pick up was quick & easy. Very helpful staff.
2026年2月20日
Fix Auto UK - Fix Auto Glasgow North からの回答
We really appreciate you taking the time to leave a 5 star review. Thank you so much for your lovely review, I will certainly pass your comments to the team who will be delighted with the feedback.
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