The process is quick and the staffs are helpful. Just the back order of the part is a bit too long. Communication can be better if they find the issues or questions initially.
所在地
所在地を変更Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... もっと見る
企業が回答しました
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... もっと見る
企業が回答しました
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, 英国
- 01494 450088
4.5
優良
242件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The process is quick and the staffs are…
The process is quick and the staffs are helpful.
Just the back order of the part is a bit too long.
Communication can be better if they find the issues or questions initially.
2026年5月21日
Everybody was really helpful that I…
Everybody was really helpful that I spoke to. They came out to my place of work to check my car was safe to drive. When they returned my car they have done an absolutely beautiful job on the dents and the paint work. My car looked brand new!!
2026年4月16日
Excellent service
Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone
2026年4月8日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Fix Auto UK - Fix Auto High Wycombe からの回答
Amy Swallow,
We're happy to hear that our team provided such great care! Thank you for your positive feedback; it means a lot to us.
Sandra Kluba, Fix Auto UK
Top Work But Communication Needs to Improve
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get information, I was promised a call back which never happened. Apart from the need to improve their communications I was very happy with the repairs to my car
2026年4月8日
Fix Auto UK - Fix Auto High Wycombe からの回答
Ian Jons,
We appreciate your feedback and are glad you were happy with the repair quality and collection. We're sorry our communication fell short of expectations and will address this to improve our service.
Sandra Kluba, Fix Auto UK
Special attention and regular service…
Special attention and regular service updates were very impressive and helpful.
2026年4月7日
Fix Auto UK - Fix Auto High Wycombe からの回答
Pathi,
We appreciate you taking the time to leave us a review. We are happy to hear that you were impressed and found our updates helpful.
Sandra Kluba, Fix Auto UK
Fix Auto UK - Fix Auto High Wycombe からの回答
Mr eric hanlon,
We're happy to hear that you are satisfied with our work! Thank you for your positive feedback; we appreciate your time.
Sandra Kluba, Fix Auto UK
Fix Auto UK - Fix Auto High Wycombe からの回答
Andrew Welsh,
We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our efficient service and good repair.
Sandra Kluba, Fix Auto UK
Thankyou for fixing my car and dropping…
Thankyou for fixing my car and dropping it off so clean. Looks great.
It’s just a shame it took 3 months and 3 postponements due to staff issues to get it done.
2026年3月19日
Fix Auto UK - Fix Auto High Wycombe からの回答
Geoff ,
We're happy your car is fixed and clean! We regret the delays and postponements you experienced due to staffing issues, and we appreciate your patience.
Sandra Kluba, Fix Auto UK
Polite & Efficient
2026年2月6日
Great experience from start to finish
Great experience from start to finish, fantastic job on the body work , the van was gleaming, even the inside 🤗 great job highly recommended
2026年2月5日
Fix Auto UK - Fix Auto High Wycombe からの回答
David May,
Thank you for taking the time to leave such a kind review. We’re delighted to hear you were pleased with the bodywork and the overall presentation of your van, inside and out. Your recommendation is truly appreciated by the whole team.
Sandra Kluba, Fix Auto UK
Fix Auto UK - Fix Auto High Wycombe からの回答
Thank you for your kind review. We shall pass on your comments to the team.
It was a stress free experience
It was a stress free experience. My car was picked up from my home. The gentleman who delivered the car was very professional.
When my car was ready, it was delivered to me without any hassle. I was informed when the driver was due.
The driver who brought the car back was very courteous and professional.
On the whole I was impressed with their service.
2026年1月22日
Fix Auto UK - Fix Auto High Wycombe からの回答
Johnathan Sivagnanam,
We appreciate you taking the time to leave us a review. We're happy to hear that the pick-up and delivery of your car was a stress-free experience. It's great to know our drivers were professional and courteous.
Michael Wright, Fix Auto UK
Fix Auto UK - Fix Auto High Wycombe からの回答
Mr Patrick Murphy,
We appreciate you taking the time to share your positive experience with our service. We are so glad to hear that you found our service professional.
Sandra Kluba, Fix Auto UK
The time taken to repair my car was…
The time taken to repair my car was unreasonable. The communication could have been a lot better. However when the car was returned yesterday it looked like they have made a good job. Following my complaints they did get me a decent loan car.
2026年1月9日
Fix Auto UK - Fix Auto High Wycombe からの回答
Hi Stephen
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto High Wycombe
Efficient and clear communication
All communications were clear and efficient in fixing my car following a no fault accident.
Pick up and return of the car was performed as expected and the repair looks great
2025年12月11日
Fix Auto UK - Fix Auto High Wycombe からの回答
Mrs Jacqui Bird,
We appreciate your feedback and 5-star rating! We're happy to hear that our communications were clear and efficient, and that the car repair met your expectations.
Sandra Kluba, Fix Auto UK
Fix Auto UK - Fix Auto High Wycombe からの回答
We're happy to hear that you are pleased with our work. Thank you for sharing your positive experience with us.
Sandra Kluba, Fix Auto UK
Great job.
II was really pleased with the finish and the job didn't take that long. The chap who brought the courtesy car was charming and efficient. The lady at the office was very informative about timescales and progress. Great job!
2025年12月5日
Fix Auto UK - Fix Auto High Wycombe からの回答
We're happy to hear that you were pleased with the work we did and its timely completion. We appreciate your kind words regarding our team's efficiency and helpfulness. Thank you for your positive feedback!
Sandra Kluba, Fix Auto UK
Fix Auto UK - Fix Auto High Wycombe からの回答
We're glad you enjoyed our amazing customer service and that your car was returned on time! Thank you for your feedback.
Sandra Kluba, Fix Auto UK
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