Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... もっと見る
企業が回答しました
所在地
所在地を変更Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... もっと見る
企業が回答しました
I found the whole thing stress free and I now have a smart ‘new ‘ car in spite of what has been a distressing incident. The Hyundai car I was given to drive was perfect.
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... もっと見る
企業が回答しました
企業情報
Fix Auto UK - Fix Auto High Wycombe について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, 英国
- 01494 450088
4.6
優良
247件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Extremely professional and thorough
2025年7月29日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Vere,
Thank you for your kind and positive review. We are glad that you were happy throughout the repair process so will pass your comments onto the team.
Kind regards
Fix Auto High Wycombe
Excellent repair
2025年7月7日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Binnie,
Thank you for your 5 star review, we really appreciate you taking the time to leave kind feedback. I will pass it onto the team.
Kind regards
Aimee Cooper
Cosmetically and mechanically excellent…
Cosmetically and mechanically excellent repair.
They were quick to resolve a minor electrical fault (PDC) found on car's return. Collected and delivered in proposed time window
2025年6月24日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Gatfield,
We really appreciate you taking the time to leave us a 5-star review! I'm glad to hear that you were happy with the repairs and the quick resolution of the electrical issue. I will make sure to pass this onto the team!
Kind regards
Aimee Cooper
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Abbas,
Thank you for taking the time to leave a review, we really appreciate the positive feedback! We're happy to hear that you had a pleasant repair experience.
Kind regards
Aimee Cooper
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mrs Coggon,
Thank you for your 5-star review! We really appreciate the kind feedback on Trustpilot and the BMW survey. I will pass your comments onto the team.
Kind regards
Aimee Cooper
Easy no-fuss experience
Easy no-fuss experience
Can't fault the experience. Kept me fully up to date, kept in touch, collected and delivered my vehicle and excellent repair
2025年5月27日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Miss Martin,
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you found the entire process easy and fuss-free.
Kind regards
Aimee Cooper
Great work done on car. Car looks almost brand new.
Did a great job, very happy with service. Made my car look almost brand new
2025年6月2日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mrs Riaz,
We appreciate your kind words and 5-star rating! We're so happy to hear you were pleased with our service and the quality of the repair.
Kind regards
Aimee Cooper
Car Painting Inquiry
Car Painting Inquiry
I am writing to express my extreme dissatisfaction with the service received from your garage today. I called to inquire about the cost of painting a car, explicitly stating that an exact price was not required, and an estimate would suffice.
Despite my clear request, the representative I spoke with repeatedly and rudely refused to provide any information. This unhelpful and unprofessional refusal culminated in the representative abruptly hanging up the phone. Such behavior is unacceptable and reflects poorly on your business. I expect a basic level of courtesy and assistance when seeking services.
2025年6月2日
自発的なレビュー
Fix Auto UK - Fix Auto High Wycombe からの回答
We regret to hear about the unsatisfactory experience you had when inquiring about car painting services. We understand your frustration with the unhelpful response and abrupt end to the call. As mentioned, we are unable to provide an estimate for a full body respray without seeing the vehicle so that we can understand exactly what is required and what condition the various panels are in. We aim to provide courteous assistance to everyone and will address this internally to ensure our service standards are met. Thank you for bringing this to our attention.
I am impressed with your perfect work
I am impressed with your perfect work , the car looks brand-new , I can’t thank you guys enough , I highly recommend your garage , your engineers they know what they’re doing , I enjoy the car every day , thank you so so much
2025年5月28日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Krasniqi,
We're happy to hear that you're impressed with our work and that your car looks brand-new! We appreciate your recommendation and your kind feedback. I will make sure to pass this onto the team.
Kind regards
Aimee Cooper
Thank you
Overall a very good experience.
This isn’t our usual garage as repairs were being done via a third party claim so their approved garage.
Car was returned clean and sparkling with all the necessary paperwork awaiting us on collection.
Communication was generally good just had to chance once as call not returned but this was no big issue and staff were friendly and efficient.
2025年5月12日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mrs Sansome,
Thank you for your kind review! We appreciate you taking the time to share your experience. We're glad to hear that you found our service to be efficient and friendly - I'll make sure to let the team know. We'll take your feedback about communication into consideration and work to ensure that all calls are returned promptly.
Kind regards
Aimee Cooper
Well organised,pick up of car and…
Well organised,pick up of car and delivery.
Job well done and returned clean.
Would having giving five, but held one star back due the driver side inside and door was left with boot marks all over.
2025年5月12日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Patel,
Thank you for your kind words about our service. We're glad you were happy with the pickup, delivery, and cleanliness of the car. We appreciate your feedback about the driver's side door and will take it into consideration to ensure a better experience for future customers - we apologise that there were boot marks left in this instance.
Kind regards
Aimee Cooper
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Qamar,
We appreciate your positive feedback and are glad to hear that your repair experience was smooth. We appreciate your kind words and I will make sure to let the team know!
Kind regards
Aimee Cooper
Great service so helpful and…
Great service so helpful and communication was amazing.
Car also looked great!
2025年4月10日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Ms Wilson
Thank you for your kind review! We're thrilled to hear you were happy with the service and communication you received. We strive to provide excellent service and are glad you were pleased with the results. I will make sure to pass your feedback to the team.
Kind regards
Aimee Cooper
Good customer support..
Good customer support... Good pick up and drop off of car... only slight negative would be... useful to be kept up to date with repairs... otherwise v positive
2025年3月17日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Ms Mallett
We appreciate your positive feedback and are glad to hear you had a good experience with our customer support and vehicle collection/delivery. We understand the importance of keeping customers informed about repairs and will take your suggestion into consideration for future improvements.
Kind regards
Aimee Cooper
Absolutely brilliant from start to…
Absolutely brilliant from start to finish. Great communication, collected and delivered my car without any fuss. We are very pleased with the work that has been done! Would totally recommend. Thank you all
2025年3月13日
Fix Auto UK - Fix Auto High Wycombe からの回答
Thank you for your kind words and 5-star review. We're thrilled to hear that you were happy with our service and that you found our communication and work to be excellent. We appreciate your recommendation and will continue to strive for the best possible customer experience.
Very impressed with all aspects of a…
Very impressed with all aspects of a recent repair on our Honda CRV. The telephone responses were very helpful and polite. Delivery of our loan car was very smooth and the driver very helpful. The perfect repair was carried out within a few days.... excellent!
2025年3月17日
自発的なレビュー
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Woodhead
We're thrilled to hear about your positive experience with your recent repair. We strive to provide exceptional customer service and are delighted that you found our team helpful and polite. We're glad that the loan car delivery was smooth and that the repair was completed to your satisfaction. Thank you for sharing your feedback.
Kind regards, Aimee Cooper
The whole process was fairly painless…
The whole process was fairly painless and the repair works were very good
2025年2月26日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mr Craker,
I'm glad to hear that you had a positive experience with our repair service. We appreciate your feedback and are committed to providing excellent service to all our customers. I will make sure to pas on your kind words to the team.
Kind Regards
Aimee Cooper
Great experience
2025年2月26日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Ms Augustin
Thank you for your kind feedback, I'm pleased to hear you had a positive repair experience. I will make sure to pass your comments onto the team.
Kind Regards
Aimee Cooper
First class repair
2025年2月25日
Fix Auto UK - Fix Auto High Wycombe からの回答
Thank you for your kind feedback. We will pass this on to the team. We would be grateful if you could complete the BMW survey when it arrives. Regards
Update on changes
Update on changes ie date car would be ready. Organising delivery and friendly helpful staff both at FixAuto office and collection/delivery staff.
2025年2月20日
Fix Auto UK - Fix Auto High Wycombe からの回答
Dear Mrs Varcoe
Thank you for your kind words and for taking the time to share your positive experience. We're glad to hear that you found our staff helpful and that the communication regarding your vehicle's repair was clear. I will ensure your kind feedback is passed onto the team.
Kind regards
Aimee Cooper
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。