Thank you Fix Auto Hoddesdon and Kindertons. Received my Audi back today and it looks AMAZING! Non-fault accident, didnt have to pay a penny and a hire car whilst you had my car. Please pass my grati... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Could not recommend enough, everyone is lovely, got the job done super quick and also picked up and delivered my car back to me
企業が回答しました
My car was taken here via insurance company. The support that every single person I crossed paths with was exceptional - nothing was too much to ask, and I felt informed and updated constantly through... もっと見る
企業が回答しました
Firstly, I was very pleased that FixAuto worked to return my car at lunchtime on 24th Dec. As I was going away 31st dec and they were shut from lunchtime 24th to 5th Jan. Unfortunately there are 3 f... もっと見る
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Hoddesdon について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 1, Charlton Mead Lane, EN11 0DJ, Hoddesdon, Hertfordshire, 英国
- 01992 551069
4.8
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They fixed my car in a timely manner…
They fixed my car in a timely manner and perfect condition 👌. I will highly recommend their services.
2021年7月30日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Margaret. Thank you very much for your kind words. We will pass them on to the team. Have a great day
I only gave 1 star because it took…
I only gave 1 star because it took nearly 3 weeks for my car to get collected by fix auto to be repaired and I had to pay out of my own pocket to rent a car to use
2021年7月27日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Thank you for the review, we acknowledge and appreciate the time taken to review your experience. We are sorry that you felt necessary to score us low, however you are aware the insurance company provided us with the incorrect contact number for you hence the delay. You are also fully aware that the reason a courtesy car was not provided was due to you having lost your driving licence and this is required for insurance purposes.
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Fahri. Thank you very much for your kind words. We will pass them on to the team. Have a great day
Excellent job and great communication
2021年6月29日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Richard, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Very good quick and excellent repair
2021年6月28日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good afternoon John, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Great service,great people
2021年6月19日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Beryl, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Very helpful staff
Very helpful staff, and highly grateful for your work, good covid guidance to customers and car was very clean and fresh on return
2021年6月13日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Colin, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Very good service efficient and quick…
Very good service efficient and quick would definitely use Fix Auto Fix Hoddesdon if needed again.
2021年6月4日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good afternoon mrs Walton, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Rachel, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Sara, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Raj, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
poor communication
I found my car was completed to a nice standard. However I was very disappointed in the way I was spoken by the receptionist who answered the phone on numerous occasions. She was very rude and couldn’t be bothered to talk with any form of politeness and with an attitude, in which made me feel like I was irrelevant to using up her time. She contacted me an hour before my car was going to be dropped off to inform me I needed to pay the excess or they could not release the car. I feel this was poor customer service as the car was delayed numerous times throughout the 2 weeks and I was never informed of the excess charge to be paid there and then an hour beforehand. I feel a courtesy call at least 24 hours before to mention I need to prepare for payment and to ensure I’m actually home for my car to be handed over (lucky I was) as 1 hours notice is poor. Overall the gentlemen who picked up my car and dropped it off were pleasant - just a shame the young receptionist has poor customer service skills and communication was not the best.
2021年5月6日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good afternoon Lauren, Thank you for taking the time to leave us a reivew. Im glad you are pleased with the overal repair and service we offered and will be passing that onto the team. Regarding your comments re the recptionist this was helpful and is not our normal practice so I apologise for that. I have already spoken with the head CSA and Manger of the site to review and implement possible additional training. Thank you
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Sophie, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Top Auto Repair
Excellent service kept up to date with my repair very pleasant people would recommend.
2021年4月24日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Diane, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Really easy to deal with and very…
Really easy to deal with and very professional, car fixed and cleaned extremely well
2021年4月20日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good afternoon kirsty, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent communication from the team…
Excellent communication from the team during the repair and a great finish on the van, very happy indeed.
2021年4月16日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good afternoon Andy, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
From making the arrangements on the…
From making the arrangements on the phone to collection and return all involved were helpful, cheerful and efficient. Many thanks.
2021年4月15日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Mark, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Quick and did a great job on the repair
2021年4月15日
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning Billy, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
This is a time line of my experience…
This is a time line of my experience with Fix Auto Hoddesdon.
First contact via insurance company for bodywork damage. Car collected on time and a clean courtesy car offered and delivered although I did not need it so it was taken back. My car was in their care for the time it took to complete the bodywork repair and fix the damaged rear camera. (The time to repair was very quick.) I was contacted after repair to organise the delivery of it back to my home address. This was done without me being there with my permission. I had several alternatives offered to me for this. It is obvious that the car has been valeted, and it looks prestine. I cannot tell that it has had a repair, and I am a very difficult person to please (so I am told). Would recommend their skill and customer service in dealing with my repair and return of my vehicle. I only needed to phone once to clarify an admin issue with the insurance company and the phone was answered very quickly and an answer to my query given almost instant.
2021年4月12日
自発的なレビュー
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good morning John, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Just got my car back from being fixed
Just got my car back from being fixed. Can't recommend this company enough. Kept me up to date throughout. Rob was always very helpful and polite and the two drivers that dropped and picked my courtesy car up was lovely. Couldn't ask for better during a stressful time. Thanks so much x
2021年3月22日
自発的なレビュー
Fix Auto UK - Fix Auto Hoddesdon からの回答
Good Morning Paige, Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。