Thank you Fix Auto Hoddesdon and Kindertons. Received my Audi back today and it looks AMAZING! Non-fault accident, didnt have to pay a penny and a hire car whilst you had my car. Please pass my grati... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Thank you Fix Auto Hoddesdon and Kindertons. Received my Audi back today and it looks AMAZING! Non-fault accident, didnt have to pay a penny and a hire car whilst you had my car. Please pass my grati... もっと見る
企業が回答しました
Could not recommend enough, everyone is lovely, got the job done super quick and also picked up and delivered my car back to me
企業が回答しました
My car was taken here via insurance company. The support that every single person I crossed paths with was exceptional - nothing was too much to ask, and I felt informed and updated constantly through... もっと見る
企業が回答しました
Firstly, I was very pleased that FixAuto worked to return my car at lunchtime on 24th Dec. As I was going away 31st dec and they were shut from lunchtime 24th to 5th Jan. Unfortunately there are 3 f... もっと見る
企業が回答しました
当該企業による記述
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
当該企業による記述

Unit 1, Charlton Mead Lane, EN11 0DJ, Hoddesdon, Hertfordshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They fixed my car in a timely manner and perfect condition 👌. I will highly recommend their services.

Fix Auto UK - Fix Auto Hoddesdon からの回答
I only gave 1 star because it took nearly 3 weeks for my car to get collected by fix auto to be repaired and I had to pay out of my own pocket to rent a car to use

Fix Auto UK - Fix Auto Hoddesdon からの回答

Fix Auto UK - Fix Auto Hoddesdon からの回答
Very helpful staff, and highly grateful for your work, good covid guidance to customers and car was very clean and fresh on return

Fix Auto UK - Fix Auto Hoddesdon からの回答
Very good service efficient and quick would definitely use Fix Auto Fix Hoddesdon if needed again.

Fix Auto UK - Fix Auto Hoddesdon からの回答

Fix Auto UK - Fix Auto Hoddesdon からの回答

Fix Auto UK - Fix Auto Hoddesdon からの回答
I found my car was completed to a nice standard. However I was very disappointed in the way I was spoken by the receptionist who answered the phone on numerous occasions. She was very rude and couldn’t be bothered to talk with any form of politeness and with an attitude, in which made me feel like I was irrelevant to using up her time. She contacted me an hour before my car was going to be dropped off to inform me I needed to pay the excess or they could not release the car. I feel this was poor customer service as the car was delayed numerous times throughout the 2 weeks and I was never informed of the excess charge to be paid there and then an hour beforehand. I feel a courtesy call at least 24 hours before to mention I need to prepare for payment and to ensure I’m actually home for my car to be handed over (lucky I was) as 1 hours notice is poor. Overall the gentlemen who picked up my car and dropped it off were pleasant - just a shame the young receptionist has poor customer service skills and communication was not the best.

Fix Auto UK - Fix Auto Hoddesdon からの回答

Fix Auto UK - Fix Auto Hoddesdon からの回答
Excellent service kept up to date with my repair very pleasant people would recommend.

Fix Auto UK - Fix Auto Hoddesdon からの回答
Really easy to deal with and very professional, car fixed and cleaned extremely well

Fix Auto UK - Fix Auto Hoddesdon からの回答
Excellent communication from the team during the repair and a great finish on the van, very happy indeed.

Fix Auto UK - Fix Auto Hoddesdon からの回答
From making the arrangements on the phone to collection and return all involved were helpful, cheerful and efficient. Many thanks.

Fix Auto UK - Fix Auto Hoddesdon からの回答
This is a time line of my experience with Fix Auto Hoddesdon.
First contact via insurance company for bodywork damage. Car collected on time and a clean courtesy car offered and delivered although I did not need it so it was taken back. My car was in their care for the time it took to complete the bodywork repair and fix the damaged rear camera. (The time to repair was very quick.) I was contacted after repair to organise the delivery of it back to my home address. This was done without me being there with my permission. I had several alternatives offered to me for this. It is obvious that the car has been valeted, and it looks prestine. I cannot tell that it has had a repair, and I am a very difficult person to please (so I am told). Would recommend their skill and customer service in dealing with my repair and return of my vehicle. I only needed to phone once to clarify an admin issue with the insurance company and the phone was answered very quickly and an answer to my query given almost instant.

Fix Auto UK - Fix Auto Hoddesdon からの回答
Just got my car back from being fixed. Can't recommend this company enough. Kept me up to date throughout. Rob was always very helpful and polite and the two drivers that dropped and picked my courtesy car up was lovely. Couldn't ask for better during a stressful time. Thanks so much x

Fix Auto UK - Fix Auto Hoddesdon からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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