If I could give more stars I would! Excellent service I cannot thank Shannon enough she went above and beyond to make sure we got the car in and out quickly! The service we received was highly profess... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
If I could give more stars I would! Excellent service I cannot thank Shannon enough she went above and beyond to make sure we got the car in and out quickly! The service we received was highly profess... もっと見る
企業が回答しました
Fantastic service, extremely helpful, quick turnaround along with a great finish. Shannon the receptionist was polite, lovely and kept me updated daily. Very helpful and a credit to the business. Wou... もっと見る
企業が回答しました
Great service. We were provided with a courtesy car throughout. Kept updated by Shannon on a regular basis which was helpful. Standard of work was high. Need a small part for the front grille which is... もっと見る
企業が回答しました
A collision with a wild animal while driving is an experience nobody wants have. Fortunately no one was hurt, but the same can’t be said of the car. Badly damaged, our insurer arranged for repair with... もっと見る
企業が回答しました
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
当該企業による記述

Burnett Road, IV1 1TF, Inverness, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Fix Auto UK - Fix Auto Inverness からの回答
A collision with a wild animal while driving is an experience nobody wants have. Fortunately no one was hurt, but the same can’t be said of the car. Badly damaged, our insurer arranged for repair with Fix Auto Inverness. It’s a stressful situation, but right from the start our experience with the company was positive. We were well looked after and given the reassurance needed by friendly, efficient and professional staff. The work was completed on time and to a high standard. Everything was as it should be and the quality of the repair was first class. The vehicle was even cleaned and valeted while awaiting collection. Can’t rate them highly enough.

Fix Auto UK - Fix Auto Inverness からの回答
My mum's car went in to have a scraped bumper fixed, they did a great job, it looks brand new now. All the staff were helpful and friendly, good company to deal with.

Fix Auto UK - Fix Auto Inverness からの回答
Very helpful staff. Bodywork repair fantastic. Pity that there was a problem with a door lock when collected which should have been noticed. However, immediately put right so that we could be on our way home without having to return at a later date.

Fix Auto UK - Fix Auto Inverness からの回答
Fantastic job done on my car,.(first i need to say i am not good with names).
The ladys in reception were all very helpfull as were all the young men i spoke to,including the one who delivered the car to me.

Fix Auto UK - Fix Auto Inverness からの回答
At first sight at least the work done appears to be of an excellent standard. The company were very open and frank about the estimated completion date and initially provided timely notice of an initial revision of this date. However with further slippages it was left to me to initiate the communications. So no problems with the actual slippages as these were understandable, more to do with the actual communication.

Fix Auto UK - Fix Auto Inverness からの回答
Very friendly and very helpful. Went above and beyond what we could expect.

Fix Auto UK - Fix Auto Inverness からの回答
I was kept informed at all times, given options to help my situation and the bodywork job itself was completed to a really high standard. I am very pleased with the whole experience and think that your member of staff Lisa, should be commended for her work in the office, as your employee.

Fix Auto UK - Fix Auto Inverness からの回答
There were some unforeseen issues, however the branch staff worked with me to overcome them and the work on the car looked good

Fix Auto UK - Fix Auto Inverness からの回答
Efficient, quick and did what they said they would. Hassle-free when you need it most!

Fix Auto UK - Fix Auto Inverness からの回答
Lisa does a superb job on reception - our emails or phone calls were always answered very promptly and efficiently. We were also in touch with Steven who went out of his way to make the job as good as it possibly could be. A couple of parts were delayed which meant that things ran later than expected but we were always kept in close contact and felt that we were in safe hands throughout the process. It was such a relief to be so well looked after. Sincere thanks, Ashgrove!

Fix Auto UK - Fix Auto Inverness からの回答
Work fine
Admin awful their computer was always down
Impossible to complain all managers on holiday and the managing director doesn’t deal with customers
Very strange as we live in the highlands

Fix Auto UK - Fix Auto Inverness からの回答

Fix Auto UK - Fix Auto Inverness からの回答
Car booked in for repair through my insurance company. Exceptionally good service from start to finish. Customer service and communication regarding status updates and arranging courtesy car was fantastic.

Fix Auto UK - Fix Auto Inverness からの回答
friendly, helpful staff with great communication made it a stress-free experience.

Fix Auto UK - Fix Auto Inverness からの回答
Reception staff friendly and excellent.
Gave accurate assessment when repair would be done and arranged for delivery to my home address

Fix Auto UK - Fix Auto Inverness からの回答
Repairs have made the car 'good as new' and the car was returned in excellent order. Comms were great too with reception and driver courteous and friendly.
Excellent

Fix Auto UK - Fix Auto Inverness からの回答
No fuss service. Repair done to high quality. Prompt, efficient and friendly service.

Fix Auto UK - Fix Auto Inverness からの回答
Exceptional customer service received from Lisa and Sharon, very helpful, polite, friendly and professional.
Good communication as to progress with my car and the availability of the courtesy car.

Fix Auto UK - Fix Auto Inverness からの回答
Everyone is so lovely and professional at Ashgrove Fix Auto. A big thank you to Lisa on the front desk who made sure all my calls were answered and for organising a courtesy car for me when there wasn’t any. The progress tracker is very useful in checking how they were getting on with fixing my car. All communications were done in a timely fashion. Thank you for all the help

Fix Auto UK - Fix Auto Inverness からの回答
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