If I could give more stars I would! Excellent service I cannot thank Shannon enough she went above and beyond to make sure we got the car in and out quickly! The service we received was highly profess... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic service, extremely helpful, quick turnaround along with a great finish. Shannon the receptionist was polite, lovely and kept me updated daily. Very helpful and a credit to the business. Wou... もっと見る
企業が回答しました
Great service. We were provided with a courtesy car throughout. Kept updated by Shannon on a regular basis which was helpful. Standard of work was high. Need a small part for the front grille which is... もっと見る
企業が回答しました
A collision with a wild animal while driving is an experience nobody wants have. Fortunately no one was hurt, but the same can’t be said of the car. Badly damaged, our insurer arranged for repair with... もっと見る
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企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Burnett Road, IV1 1TF, Inverness, 英国
- 01463 232 036
4.2
ほぼ満足
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff kept me fully updated on all…
Staff kept me fully updated on all aspects of the repair
2025年9月30日
Fix Auto UK - Fix Auto Inverness からの回答
We're happy to hear that our staff kept you informed about your repair. Thank you for your positive feedback; we appreciate it.
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your kind words! We are so glad you enjoyed your experience with our team.
Fix auto failed to put bulb into new…
Fix auto failed to put bulb into new headlight unit and so I wasted much time when I got home trying to work out what was the fault. During this time Fix Autos solution was for me to bring car in to their workshop - this would have required a 4 to 5 hour journey. However, they did promptly post the bulb to me and I fitted the bulb myself
Also, I had requested Fix auto to check steering as the accident had caused the steering wheel to become about 5 to 10 degrees out of alignment. This was not recorded during assessment and hence was not carried out.
2025年9月10日
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your feedback and regret the issues you experienced with the bulb installation and the steering alignment check. We're sorry for the inconvenience caused by the bulb fitting. We will review our processes to prevent similar situations in the future.
Fix Auto UK - Fix Auto Inverness からの回答
We're glad you appreciate our team's professionalism. Thank you for your continued trust in our services!
Once my car was booked in it only took…
Once my car was booked in it only took just over a week to get it back. However I did have to wait several weeks for them to take the car in for repair due to lack of courtesy cars.
2025年9月1日
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your feedback. We're glad the repair was completed quickly. We regret the wait for the booking due to limited courtesy cars and are working to improve this.
Good Job Done.
There were a few mixed messages regard in a completion date but, once sorted out, in fact I couldn’t fault the service. I wonder if it’s more about me and my love for my car that exacerbated my experience. Staff were great (Shannon in particular was very helpful and tolerated my phone calls very well); the job was first rate. Thanks to FixAuto Inverness.
2025年8月22日
自発的なレビュー
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your feedback! We're glad the service met your standards and that our staff were helpful. We'll address the communication issues to ensure a smoother experience in the future. Thank you for choosing us!
Five star, Flawless experience
Great service, couldn't fault a thing, great communication from start to Finnish. Great online app also to track how your car is going through the different stages of the process. Has to be said that they are a Very well organised team. Highly recommended.
2025年8月19日
自発的なレビュー
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate you taking the time to leave us such a fantastic review! We're so glad you found our service great and the communication excellent. It's great to hear you liked the online app and that you found our team well-organised.
Insurance claim
Delighted car is fixed. However, receptionist was a bit miss informed. Had to phone insurance about this. Car seems to have gained a few miles. Had a passenger too.
2025年7月25日
自発的なレビュー
Fix Auto UK - Fix Auto Inverness からの回答
We're glad your car is fixed. We apologise for the misinformation from our receptionist. I will look into any extra miles / passengers as I cannot see this being the case
Determined to overcome all emerging issues.
Very grateful for their determination to overcome all the issues that emerged during the process. Well done all round.
2025年7月2日
自発的なレビュー
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your positive feedback and are so glad we could resolve the issues that arose. Thank you for acknowledging our team's hard work and determination.
Fix Auto UK - Fix Auto Inverness からの回答
Lewis Macinnes,
We appreciate your 5-star review! We're happy to hear that you were pleased with our excellent service and updates on your repair.
Ecxellent service, I had to wait quite a while before…
Excellent service, I had to wait quite a while before getting my car in, but once a curticy car was available the whole process was very efficient the staff were lovely and very helpful
2025年6月3日
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and that the process was efficient once underway. We will pass your comments on.
Good work
My car repair was promised to complete on Friday 30th, but didn't get it back until 4th of June.
The repair seems to have been done to a high standard. No trace of it visible at all. Would have got 5 stars if I'd got it back as originally promised.
2025年6月4日
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate you taking the time to leave us a review. We're glad the repair quality met your expectations. We apologise that the completion of your car repair was delayed, and we missed our initial promise.
My experience.
The girls in reception were extremely helpful and polite. The car was returned as it had just left the showroom. Extremely happy with the quality of the work that was done on my car. Thank you.
2025年4月22日
自発的なレビュー
Fix Auto UK - Fix Auto Inverness からの回答
We are so pleased to hear that you had a positive experience with our team. We strive to provide excellent customer service and are happy to know that our team was able to meet your expectations. We appreciate your kind words and are glad you were happy with the work done on your car.
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your kind words and are glad to hear that we were able to assist you with your queries promptly and effectively.
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your kind words and are glad to hear that you had a positive experience with our service. We strive to provide our customers with the best possible service, and we're happy to hear that we met your expectations.
Great customer service from Lisa who…
Great customer service from Lisa who kept me informed all the way through the process, and a fantastic repair job done, as good as new.
2025年3月17日
自発的なレビュー
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate your kind words! We're thrilled to hear you were so pleased with Lisa's service and the quality of the repair.
Great service
So efficient. Was able, via a website, to get an update whenever I wanted. That was regularly updated. Also, the staff were so helpful, courteous and friendly. The job was done earlier than expected, which is an added bonus.
2025年3月11日
Fix Auto UK - Fix Auto Inverness からの回答
We're thrilled to hear about your positive experience! It's wonderful to know that our website provided you with the updates you needed and that our staff was helpful and friendly. We're also delighted that the job was completed ahead of schedule. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
1st class service kept updated
1st class service kept updated
Courtesy car supplied
Great to deal with
2025年3月7日
自発的なレビュー
Fix Auto UK - Fix Auto Inverness からの回答
Thank you for your kind words! We are thrilled to hear you were happy with our service. We strive to provide our customers with a positive experience and we're glad we were able to meet your expectations.
Fix Auto UK - Fix Auto Inverness からの回答
Thank you for your kind words! We're so glad to hear you had a positive experience with our service. We strive to provide efficient and friendly service to all our customers.
Fix Auto UK - Fix Auto Inverness からの回答
We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were pleased with our communication, the friendliness of our staff, and the prompt and efficient repair of your vehicle.
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