Excellent service. They collected my car and returned it after replacing a damaged tailgate. They kept in touch throughout the process and I am very happy with their results.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
From start to finish fix auto Lagan side was professional polite and very informative on what was happening my car .car came back like nothing had ever happened to it .would recommend very highly.
企業が回答しました
The whole Team from start to finish were friendly, helpful and supportive. Very happy with the body work done on my car. Delighted with the whole service, I didn’t have to do anything. Everything... もっと見る
企業が回答しました
Car had to be returned because off issues with drivers window and rear passenger door. Car still has issues with wind being heard on longer journeys rather than short ones. Door not fixed probably to... もっと見る
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Lagan Side NI について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Acres Road 26, BT67 0RL, Magheralin, Northern Ireland, 英国
- 02838324013
4.5
優良
74件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First class service
First class service. Car looks amazing. Very professional to deal with.
2025年10月31日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
We appreciate your 5-star rating! We're happy to hear you received first-class and professional service, and your car looks amazing.
alex, Fix Auto UK
I had a great experience with them and…
I had a great experience with them and very satisfied with the service wad very fast
2025年10月21日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Shona,
We appreciate you taking the time to leave us a review, and we are pleased to hear that you were satisfied with our fast service.
Fix Auto UK
Great communication from first contact…
Great communication from first contact through to collection of car. As for the workmanship - well what can I say - absolutely fantastic
2025年10月8日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Tom ,
We're happy to hear that you had a great experience with our communication and workmanship. We appreciate you taking the time to leave such fantastic feedback!
Fix Auto UK
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Rosie,
We are happy to hear that you had a good experience. Thank you for your feedback; we appreciate it.
Fix Auto UK
Auto fix were very helpful from first…
Auto fix were very helpful from first contact and arranging a pick up and return of my car when repairs were completed.
2025年10月3日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
kathleen,
We're happy to hear that our assistance and vehicle pick-up/return service were helpful during your repair experience. Thank you for your positive feedback!
Fix Auto UK
Excellent
Overall I was very satisfied with my experience. They came and collected the car. I was able to track progress and then received a call when it was ready for collection. The car was very clean on return, both inside and outside.
2025年9月19日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Happy Customer ,
We're happy to hear that you were very satisfied with your experience. It's great to know you were able to track progress and that the car was clean upon its return. Thank you for your positive feedback.
Fix Auto UK
Would highly recommend
I found the experience with FIx Auto Laganside, completely straightforward and and I’m delighted with the work carried out on our vehicle. Would highly recommend.
2025年9月1日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Gary,
We appreciate your positive feedback and are so glad to hear that you found your experience straightforward and are delighted with the work. We value your recommendation.
Fix Auto UK
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Mr Barbour,
We appreciate your recommendation and are so glad you had a great experience. Thank you for taking the time to leave us a review.
Fix Auto UK
The staff were helpful
The staff were helpful, keeping me informed of progress throughout and replied quickly to any enquiries. The work done is of a high standard and my vehicle returned fully repaired and clean.
2025年8月19日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
EDWIN HENDERSON,
We appreciate you taking the time to share your positive experience! We're happy to hear that our team was helpful, kept you informed, and delivered high-quality repairs.
Fix Auto UK
Very friendly service and professional.
Very friendly service and professional.
The work which was carried out on the vehicle was amazing, the car was brand new again.
Thanks a lot for your help and the work carried out, really appreciated!
2025年2月28日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
David Patrick Barr,
We appreciate your kind words and are so glad that you were satisfied with our team's friendly and professional service, and the quality of the work. Thank you!
Fix Auto UK
Service and communication from the team…
Service and communication from the team was excellent.
When meeting some of the team 1:1 they were extremely approachable and professional.
With Tesla parts being hard to get it did take a while for the repairs to be completed (outside of Fix Autos control) but I was kept well informed and the work completed was excellent. Car as new! Returned cleaned, washed and tyres polished.
Fantastic all round service - thanks
2025年8月11日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Neill,
We appreciate you sharing your experience! We're happy to hear that you found our team's service and communication excellent. We're glad you were kept informed regarding the repair timeline and that you were pleased with the completed work.
Fix Auto UK
Professionalism
From the 1st contact with Fixauto to the finish up, was extremely efficient and without incident. It was good being able to look up and see how the repairs were going. Pickup guys were friendly and courteous along with telephone receptionist.
My car was returned in excellent condition and inside and out was spotless. I strongly recommend this company for all of the above!
2025年8月6日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Lee,
We're happy to hear that your experience with us was efficient and seamless, from start to finish. We appreciate your positive feedback regarding our team's friendliness and the excellent condition of your car upon its return. Thank you for recommending us!
Fix Auto UK
Terrible experience
Terrible experience. My car was with Fix Auto for nearly 2 months for minor front-end repairs. Communication was awful throughout, and after getting the car back, I found a serious issue with the steering that they had clearly missed. Despite reporting it, they never followed up. I had to pay out of pocket to fix a damaged track rod that should’ve been addressed in the original repair. Unprofessional, poor service — I won’t be using them again.
2025年7月25日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Hi Fionn, I'm sorry that your customer journey wasn't what you expected, sometimes when car's are getting repaired there are delays due to part supply, which is out of the repairers control. As for the fault with your track rod end, your vehicle was given a full wheel alignment and we have a print out that shows no concern of any damaged component, we are quite happy to supply this to you as it is timed and dated with your vehicle registration. If we can assist any further please contact Dave.
Very pleasant staff
2025年7月8日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Thank you for your review we appreciate it.
Great
They picked up my car when promised gave me a courtesy car while they fixed mine so I was still abel to get around great communication throughout by phone. Staff were really friendly and helpful.
2025年6月11日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Vikki Harvey,
We're happy to hear that you found our team friendly and helpful. We're glad the car pick-up, courtesy car, and communication met your needs. Thank you for your review.
Fix Auto UK
Stay clear
Where do I begin.. on the Monday when they were to collect the car they didn’t collect it I had to drive it in. Told would be done and delivered back within 5 days. Rang before closing on the Friday to see what time it was being delivered back, then to be told would take another week. No courtesy car. No update.. nothing.
Got the car back the following Friday after a lot of hassle. Forgot to fix something on it and another thing stopped working the next day.
Absolute nightmare and still not resolved. Receptionist has no customer service skills. Stay clear. Awful company.
2025年5月12日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
We appreciate you bringing this to our attention. We're sorry your experience included delays, a lack of communication, and unresolved issues, we have tried calling you on numerous occasions to get the issue resolved however it wasn't missed as it was not reported on the initial claim to the insurance company so we therefore had to wait for the insurance company engineers to authorize this extra repair. Please call back at your soonest convenience. We'll review what happened to prevent similar situations. Thanks again for your feedback.
Great job and friendly staff!
Great job repairing bad damage to the car, looks new! Friendly and professional communication throughout the process made a stressful situation much easier - thanks all!
2025年1月31日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Thank you for your kind words and 5-star rating. We are thrilled to hear that you were happy with the repair work and the communication throughout the process. We appreciate your feedback and are glad we could make a stressful situation easier for you.
Excellent Workmanship
The quality of the workmanship on the car is excellent - I am very happy with the quality of the repairs on the car. My only issue is that I was told it would take about 6 days to complete but took over 2 weeks - accurate information was difficult to obtain.
2025年4月3日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
We appreciate your feedback and are glad you're happy with the quality of the repairs. We understand the frustration of delays and the difficulty in obtaining accurate information. We strive to provide clear communication and timely service. We'll use your feedback to improve our processes and ensure better communication in the future.
Excellent service from start to finish
Excellent service from start to finish. Customer service was fantastic and everyone I dealt with, either in person or on the phone, was professional and helpful. My car was returned, repaired, cleaned and looking great. Thank you
2025年1月31日
自発的なレビュー
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Thank you for your kind words and 5-star review! We're so glad to hear you had a positive experience with us. We strive to provide excellent customer service and are delighted that you were happy with the repair work and the overall process.
Good people
Genuine parts, good paint and bodywork, good communication and fast response. Good people. Although final quality control is missing
2025年3月12日
Fix Auto UK - Fix Auto Lagan Side NI からの回答
Thank you for your kind words and for taking the time to share your experience. We appreciate your feedback regarding our quality control. We are always striving to improve our processes and will take your comments into consideration as we continue to refine our procedures.
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