Excellent service. Could not have been more helpful. Wendy went the extra distance when I had problems with the insurance company's delay in forwarding the vehicle. The assessment was completed in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Staff very good at keeping the customer informed about progress of the work & doing so in a friendly and effective way. They sounded happy in their jobs. The finished job was OK, as well
Fix Auto took over my worries about the repair process of my car, by giving me a Courtesy Car for 2 weeks. Very professionally I was advised by text at all stages on a regular basis as to how the rep... もっと見る
企業が回答しました
We have today received our Infiniti Q50 car back from Fix Auto. They repaired a four panel nearside collision caused by an altercation with a Bus. A metallic grey paint finish done to perfection with... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Marsh Road, Lords Meadow Industial Estate, EX17 1EU, Crediton, Devon, 英国
- 01363 772066
4.8
優良
427件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent all the way.
From first contact to delivery of my car after the repair the service I received from FixAuto was superb. I recieved updates and progress reports through the repair process, great communication and friendly efficient service from everyone I came into contact with. My car was returned spotlessly clean and topped up with fuel too. Just amazing ' extra mile' service all the way. Thanks to Linda Innes, Dan, Andrew and the rest of the team.
2025年7月9日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Rob Smith,
We appreciate your kind words and are so glad you had a positive experience with our team. It's great to hear that you were pleased with the updates, communication, and the condition of your car upon its return. Thank you for your feedback!
Best Wishes Fix Auto Mid Devon
Fix Auto UK - Fix Auto Mid Devon からの回答
Chris,
We're glad you found our procedures clear and communication good. Thank you for your feedback.
Best Wishes Fix Auto Mid Devon
Definitely recommend, super lovely!
The people at fix auto were so helpful and kind. I had someone back into my car and the people here were wonderful throughout the whole process. They let me know very quickly how much it might be, they got the work done in the exact time they said and even let me pick it up late as I was on holiday. They made sure everything was ok with the car, the fix is perfect and they did it for under the quoted price. They were so kind and kept me informed the whole time, as a young woman going to get your car fixed can be intimidating but the people at fix auto were so helpful and reassuring.
2025年6月30日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Nellie,
We're happy to hear that you had such a positive experience! We appreciate you highlighting our team's helpfulness, transparent communication, and efficient service. It's great to know we could make the process smooth and reassuring for you. Thank you for your kind words!
Best Wishes Fix Auto Mid Devon
Excellent communication from start to…
Excellent communication from start to finish and a great job!
2025年7月2日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Craig Sampson,
We're glad you enjoyed your experience and that our communication met your expectations. Thank you for your positive feedback; we appreciate it.
Best Wishes Fix Auto Mid Devon
moveraul first class service.
my vehicle was away for a couple of weeks ,i was supplied with a swift exactly the same as my vehicle ,fix auto team kept me informed every step of the way ,Having owned a repair shop myself ,i know the stress it can cause if customers keep ringing or bothering every day about the progress ,I was aware that they encountered a few issues ,but because we had a loan car this wasnt a direct problem to us ,our car was returned in a very clean and nicely repaired condition ,Overhaul we are very happy with the whole experience.
2025年7月2日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Mr Robert Clewes,
We're happy to hear that you had a positive experience and that the loan car eased any concerns during the repair process. We appreciate you acknowledging the challenges we faced and are glad your vehicle was returned in excellent condition. Thank you for your feedback!
Best Wishes Fix Auto Mid Devon
First class company from collection…
First class company from collection through to re delivery contact and updates second to none . 5 star hassle free service would very highly recommend !
2025年6月27日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
paul Wills,
We're happy to hear that our service, from start to finish, met your expectations. Thank you for your high recommendation; it means a lot to us!
Best Wishes Fix Auto Mid Devon
Can't fault the service or quality of…
Can't fault the service or quality of the repair. Good communication throughout
2025年6月11日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
We appreciate you taking the time to give us a review and are so glad to hear you were happy with our service and the repair quality. Thank you for the feedback.
Best wishes
Fix Auto Mid Devon
This company has been exemplary right…
This company has been exemplary right from the start and has looked after me and my car at the highest standard.
I contacted them as soon as I had caused damage to my car and as soon as I got back home I had a call from them explaining their procedures to me. It was all incredibly easy - they came and picked up my car and offered me a courtesy car which I did not need. They kept in touch whilst my car was in their care and when they brought it back, it looked immaculate both inside and out. They had even topped up the petrol tank to how it was when they picked up the car. I cannot praise them enough - what a wonderful service they give and I really appreciate everything they have done.
2025年5月22日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
We appreciate you taking the time to share your experience. We're so glad to hear that you were looked after to such a high standard, right from the initial contact through to the return of your car. It's wonderful to know that our procedures were easy to follow and that you were pleased with the immaculate condition of your car.
Best Wishes Fix Auto Mid Devon
Above and Beyond Service ...
As always Fix Auto give 5* service. Not my first rodeo with them, hopefully my last, but who knows!
Ashley took time to explain the work needed and time estimate, ensuring that an automatic courtesy car was available for my use.
Dan took on board my need to have Mini back in time for my weekend away, which it was.
More than pleased with the repair, Mini looks like new again.
2025年5月23日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
We're happy to hear that you consistently receive excellent service from us. We appreciate you acknowledging the team's efforts to meet your needs and provide quality repairs. Thank you for your continued trust and feedback.
Best Wishes Fix Auto Mid Devon
Excellent experience
My first vehicle collision for over 30 years (thankfully not my fault) & I was impressed how the system has improved amazingly in that time. A call to my broker in the morning followed by contact from insurance company and hour later and then from Fix Auto in the afternoon. Great service, collection & drop off, great communication giving updates & the car is looking better than when it went in.
2025年5月15日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
We are so glad to hear that you were impressed with the service you received. We strive to make the process as smooth and efficient as possible for our customers. We are happy to hear that you were pleased with the communication and the quality of the repairs. We appreciate you taking the time to share your positive experience.
Best Wishes Fix Auto Mid Devon
Excellent Service
Efficient, friendly and informative service from the team. Excellent job on vehicle very happy.
2025年5月8日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you for your kind words and 5-star rating! We are thrilled to hear that you were happy with the service you received and the work on your vehicle. We appreciate your feedback and are glad you had a positive experience.
Best Wishes Fix Auto Mid Devon
Very happy with excellent work done.
2025年4月11日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
We appreciate your kind words and are thrilled to hear you were happy with the work we provided.
Best Wishes Fix Auto Mid Devon
I contacted my insurance company in the…
I contacted my insurance company in the morning and by the afternoon the garage had rung me back to arrange a time for collection. All staff were super efficient and polite. I was kept informed of repairs at all times. The service was flawless.
2025年4月9日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you for your kind words and 5-star review. We are thrilled to hear that you were happy with our service and appreciate your feedback. We strive to provide a positive experience for all our customers, and we are glad you found our team helpful and efficient.
Best Wishes Fix Auto Mid Devon
Excellent service
Excellent service - easy to arrange, quicker than expected and they did a great job
2025年4月22日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you for your kind words. We are delighted to hear you found our service easy to arrange, quicker than expected and that we did a great job. We appreciate your feedback and are glad you were happy with the service you received.
Best Wishes Fix Auto Mid Devon
What a great company
What a great company. Top workmanship which you would expect and the customer service was excellent. Kept me updated with everything going on. My insurance company insisted I went there but would definately use them again myself.
2025年4月16日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you for your kind words. We appreciate your feedback and are glad to hear you were happy with the workmanship and customer service. We strive to provide the best possible experience for our customers and it's rewarding to hear that we met your expectations.
Best Wishes Fix Auto mid Devon
HELPFUL AND EFFICIENT
All the agents we dealt with were extremely helpful, keeping us updated without us having to chase them. The bonnet, offside, lights etc were all damaged in a rta. This damage was comprehensively repaired and the car looks almost like new! The interior of the vehicle was also nicely valeted.
2025年4月9日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
We're thrilled to hear about your positive experience! It's wonderful to know that our agents were so helpful and kept you informed throughout the process. We're also delighted that the repairs were completed to your satisfaction and that your car looks almost new. We strive to provide our customers with the best possible service and it's rewarding to hear that we met your expectations.
Best Wishes Fix Auto Mid Devon
Environmental considerations
The team at your Crediton branch have been very helpful and efficient with dealing with our car. The options presented to us showed us how important sourcing parts in a sustainable way can be achieved. Thank you for our hybrid courtesy car also, we are tempted to purchase one now after using yours.
2025年4月10日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you for your kind words and five-star review. We are delighted to hear that you had a positive experience with our team at the Crediton branch. We appreciate your feedback and will share it with our team. It is great to hear that you found our team helpful and efficient, and that the options presented to you highlighted the importance of sustainable sourcing. We are also pleased that you enjoyed using our hybrid courtesy car.
Best Wishes Fix Auto Mid Devon
I was kept informed at all times
I was kept informed at all times, The people I spoke to on the phone were very polite and so were the drivers all in all a great job.
2025年4月9日
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you for your kind words. We are delighted to hear that you had a positive experience with our services. We appreciate your feedback and will continue to strive for excellence in everything we do.
Best Wishes Fix Auto mid Devon
Very quick and efficient service
Very quick and efficient service. Kept me up to date at all times. Courtesy car delivered by friendly and helpful worker. Dud not have to wait very long to have my car repaired and returned. Was pleased the way my car looked. Would certainly recommend this business.
2025年4月7日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you for your kind review and 5-star rating! We're so glad to hear you were happy with the quick and efficient service, the communication, and the courtesy car. We strive to provide excellent customer service and are delighted that you were pleased with the repair work and the overall process. We appreciate your feedback and will share it with our team.
Best Wishes Fix Auto Mid Devon
Exemplary service from start to finish
Exemplary service from start to finish. They delivered a courtesy car to my home address and took mine back to the workshop. They kept me updated on the progress of my repair work and the work was completed in good time and car delivered back to me at my home address. Always very friendly and helpful on the phone and in person.
2025年4月2日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Thank you so much for your 5-star review! We are thrilled to hear that you were so pleased with our service. We strive to provide excellent customer service and it is rewarding to hear that we met your expectations. We will be sure to pass your kind words onto the team.
Best Wishes From Fix Auto Mid Devon
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