Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix... もっと見る
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レビュアーのコメントを見てみましょう
Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor. Very good communication and good customer liaison. A free... もっと見る
企業が回答しました
I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every st... もっと見る
Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hir... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, 英国
- 01438 720720
4.7
優良
427件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality of repair sounds good but time…
Quality of repair sounds good but time took to return car was longer than what the extent of damage indicated
2025年9月1日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Dr A Parsa,
We appreciate your feedback and are happy to hear the repair quality met your expectations. We regret that the return time was longer than anticipated. We'll review our processes to improve efficiency.
Fix Auto Stevenage
Excellent communication
Excellent communication from start to finish.
Fix Auto communicated all the way through the repairs from collection to the finished repair .I cannot fault them in any way
2025年9月2日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Kevin
We're happy to hear that you were pleased with our communication throughout the repair process. Thank you again for your positive feedback; we appreciate it!
Fix Auto Stevenage
Fantastic service from Fix Auto Stevenage
What a fantastic service from start to finish from everyone involved at Fix Auto Stevenage. My repair was completed quickly and earlier than expected and communication was ongoing throughout. Absolutely fantastic customer service and wouldn't hesitate to recommend.
2025年8月29日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Hello Joanne,
We really appreciate your positive feedback! and are happy to hear that you received fantastic service from our team. It's great to know you were pleased with our communication and the quick completion of your repair. Thank you for recommending us.
Fix Auto Stevenage
The process from start to finish was…
The process from start to finish was very easy, with good communication and I'm very happy with the standard of the repair works carried out.
2025年8月28日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you N and P Windows,
We appreciate your positive feedback and are so glad to hear the process was easy, with good communication. It's great to know you're happy with the repair work.
Fix Auto Stevenage
Good Service
Clear communication. Repair done on time to a good standard. Lifetime warranty offered.
2025年8月19日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Stewart,
We're happy to hear that you had a positive experience with our clear communication, timely repair, and warranty. We appreciate the feedback!
Fix Auto Stevenage
Happy customer
Dropped my car of did request a 5 door curtsy car as have baby often and I was given just what I ask for
My ca car was kept a week and a half got it back repaired as you would expect
Staff were very helpful and pleasant
2025年8月6日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Bernadette
We're glad you enjoyed your experience and that we could meet your needs with the courtesy car. We appreciate your positive feedback regarding our helpful and pleasant staff and the repair of your car.
Fix Auto Stevenage
Everyone was very helpful
Everyone was very helpful. Repair was excellent.
All round great experience.
2025年8月15日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you,
We're happy to hear that everyone was helpful and the repair was excellent! Thank you for sharing your great experience with us.
Fix Auto Stevenage
Still Waiting for Response
Still Waiting For Response.
Vehicle came back with more damage than it went in with..
2025年8月8日
Fix Auto UK - Fix Auto Stevenage からの回答
Good Evening
Our office is currently closed but we reopen at 8am on the 14th August.
We will contact you when we open and try to assist.
Kind Regards
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you for your kind review.
Great service throughout
Communications were great from start to finish. Work completed to top standard and the driver who brought my car back and took away the courtesy car was brilliant
2025年7月30日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Steve,
We're happy to hear that our communications met your expectations and that you were pleased with the work's quality. We appreciate your positive feedback regarding our driver.
Fix Auto Stevenage
Very good customer service
Very good customer service. Car was returned looking immaculate would definitely recommend this Company.
2025年7月30日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you
We appreciate your recommendation and are so glad you were happy with the customer service and the immaculate condition of your car upon its return.
Fix Auto Stevenage
Excellent company
My car had some minor damage and I booked it in with Fix Auto as they were recommended by a friend. From the start I was impressed with their customer service, their professionalism and attention to detail. The car is 10 years old now but I felt that I was given the same excellent service as any other customer with newer and more expensive cars. Would highly recommend them and would definitely use them again.
2025年7月17日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Catherine,
We're happy to hear you were impressed with our customer service, professionalism, and attention to detail. We appreciate your recommendation and are glad you felt valued, regardless of your car's age, that never matters to us. Thank you!
Fix Auto Stevenage
Could not rate Fix Auto more highly
Could not rate Fix Auto more highly. Great communication, repair done to an impeccable standard, polite friendly and helpful staff. Would like to particularly call out Andrea and Henry for great customer service!
2025年7月23日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Hello Lexi,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you were impressed with our communication and the quality of our repair. Our team strives to provide excellent service.
Fix Auto Stevenage
Carried out the repair expediitously
Carried out the repair expediitously, keeping me informed of progress during the process.
Suprisingly, car was valeted both interior and outside before its return.
2025年7月23日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Hello Mr Mullally,
We're happy to hear that the repair was carried out quickly and that you were kept informed. Thank you for your positive feedback!
Fix Auto Stevenage
Customer service was excellent
Customer service was excellent. Kept me informed throughout the repair process.
On collection of my car I was totally surprised to see thr car totally cleaned. The repair was perfect. Well done Fix Autos..
2025年7月17日
Fix Auto UK - Fix Auto Stevenage からの回答
Hello Mr Harrington,
We appreciate your kind words and 5-star review! We're so glad to hear you were pleased with our customer service and the quality of the repair. It's great to know you were surprised and happy with the cleanliness of your car upon collection.
Fix Auto Stevenage
Good all round service
2025年7月15日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Mr Payne,
We appreciate you taking the time to leave a review, and we are so glad to hear that you were happy with the service you received from our team.
Fix Auto Stevenage
Great job on the vehicle
Great job on the vehicle, only negative was the courtesy car. a 4x4 swapped for a Fiat 500 Dolcelate isn't ideal for 10 days when you are 6 foot 3.
2025年7月9日
Fix Auto UK - Fix Auto Stevenage からの回答
Hello Mr Jones,
We appreciate your feedback and are glad you were happy with the vehicle work. We regret the courtesy car wasn't suitable for your needs during those 10 days. We'll review our courtesy car allocation process.
Fix Auto Stevenage
A very plesant experience
A very plesant experience. all the staff that I spoke with were cheerful, helpful, polite and professional at the same time
2025年7月8日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Mr Evans,
We're happy to hear that you had a pleasant experience. It's great to know our team was cheerful, helpful, polite, and professional. Thank you for your feedback!
Fix Auto Stevenage
Great service and high quality repair
Our car was struck by a drunk driver and damaged the drivers rear wheel and panel. Fix Auto repaired the damage and replaced the wheel to a very high standard - we are very happy with the quality of the repair and the service and would definitly recommend them to anyone considering a repair on thier vehicle.
2025年6月26日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thanks Martin,
We're happy to hear that the repair met your expectations after such an unfortunate incident with the drunk driver. We appreciate your recommendation and are very grateful for your positive feedback regarding our service and the repair quality.
Fix Auto Stevenage
Excellent service from start to finish…
Excellent service from start to finish very polite I am very happy with the work done on my car would highly recommended to others thankyou very much
2025年6月23日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Chris,
We're delighted to hear that you were pleased with the service you received from start to finish. Thank you for your recommendation; we appreciate it greatly!
Fix Auto Stevenage
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