Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor. Very good communication and good customer liaison. A free... もっと見る
企業が回答しました
I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every st... もっと見る
Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hir... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, 英国
- 01438 720720
4.7
優良
427件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Extremely helpful and Henry was really…
Extremely helpful and Henry was really on top of things. Thanks
2025年7月1日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you Michael,
We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback.
Fix Auto Stevenage
Great job
We had our car repaired a week ago and a couple bits still remained although the rest was amazing, Andy came to do the last couple of bits today and was brilliant: Quick, efficient and what a great job! Thanks Andy, well impressed
2025年7月1日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Hello Maggie,
We're glad you enjoyed your experience and appreciate you highlighting the quick and efficient work completing the final repairs. Thank you for your positive feedback!
Fix Auto Stevenage
Fantastic service
Fantastic service. The staff were so caring and polite. They are so professional and keen. A courtesy car was delivered to my house and car taken back to workshop for repair. The repair took two weeks and they were in touch regularly. Finished car like brand new.
2025年6月23日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Hello Eileen,
We appreciate your fantastic review! We're happy to hear that you found our staff caring and polite, and that you were pleased with the regular communication and the quality of the repair. Thank you for sharing your experience.
Fix Auto Stevenage
Recently used the Stevenage branch for…
Recently used the Stevenage branch for extensive damage on my car. Great repair job done and excellent service from their reception. They communicated with me during the job and also with my insurance company. The courtesy car I was given was very good too. Would highly recommend as the whole process was easy.
2025年6月27日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Hi Alison,
We're happy to hear that you had a positive experience at Fix Auto Stevenage. We appreciate your kind words regarding the repair work, the service provided, and the courtesy car. Thank you for recommending us!
Fix Auto Stevenage
I was given regular updates on progress…
I was given regular updates on progress and all deadlines were met.
Staff were helpful on the phone every time I had any queries.
The body work carried out on the McLaren was outstanding.
An all round excellent service.
2025年6月11日
Fix Auto UK - Fix Auto Stevenage からの回答
Dear Mr Marshall,
We appreciate your positive feedback and are so glad to hear you were happy with the updates and helpful phone support. It's great to know you were impressed with the quality of the work.
Fix Auto Stevenage
The repair work was done quickly and to…
The repair work was done quickly and to a very good standard. I was kept informed by the helpful staff. I would highly recommend.
2025年5月23日
Fix Auto UK - Fix Auto Stevenage からの回答
We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the prompt service and high standard of work.
Really friendly staff
Really friendly staff. Did a great job and kept to estimated completion date.
2025年5月12日
Fix Auto UK - Fix Auto Stevenage からの回答
We're so glad to hear about your positive experience with our staff and the work completed. Thank you for your review!
Fix auto completed a repair to my Toyota
Fix auto completed a repair to my vehicle after an accident. They kept me informed of progress regularly by phone. This improved communication between us.
2025年5月7日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
We appreciate your feedback and are glad to hear that you were kept informed throughout the repair process. We strive to provide excellent communication and customer service, and we're pleased that our efforts met your expectations.
Stevenage repair centre staff were very…
Stevenage repair centre staff were very friendly and helpful.
The repair process was done efficiently and my car was repaired to a high standard.
2025年4月29日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you for your kind words. We're delighted to hear that you were happy with the service and quality of the repair you received. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.
One very helpful person Andrea
One very helpful person Andrea. However it took two weeks to change a bumper. There were problems getting the right parts.
2025年4月22日
Fix Auto UK - Fix Auto Stevenage からの回答
We appreciate you highlighting Andrea's helpfulness. We understand the frustration of a delayed repair, especially when parts availability is an issue. We strive to provide timely service and will review our processes to improve in this area.
The full repairs were not completed
The full repairs were not completed. There is still damage to the boot door internal plastic part and a rattle from the near side drivers seat area. My wife has spoken to someone at your Stevenage base who is looking into this but I have low scores as all of this was reported post the accident.
2025年4月16日
Fix Auto UK - Fix Auto Stevenage からの回答
We understand your frustration with the incomplete repairs and the ongoing issues with your vehicle. We are committed to providing our customers with the highest quality service and strive to ensure all repairs are completed to the highest standard. We appreciate you bringing these issues to our attention and are working to resolve them as quickly as possible. We will follow up with you directly to discuss these concerns further.
Friendly staff
Friendly staff, they kept us up to date on the progress of the repair. The car was delivered back to us by a very nice chap,(sorry we didn't get his name).
It looks like someone has done a good job of cleaning our car as well.
We would definitely recommend Fix Auto.
2025年4月17日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you for your kind words and 5-star review. We're delighted to hear you were happy with the service and the quality of the repair. We appreciate you taking the time to share your experience with us. We strive to provide our customers with a positive experience and are glad you found our team helpful and the car returned in a clean state.
Excellent repair and generally good…
Excellent repair and generally good lines of communication.
2025年4月11日
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you for your kind words and 5-star rating. We're delighted to hear you were happy with the repair and communication.
Had my car fixed after an accident
Had my car fixed after an accident. My car insurance had been a nightmare to communicate with so fix auto Stevenage had been super helpful with communicating especially Henry. You’ve been amazing! Very informative, I’ve just received back my Range Rover- after slight scratches still left- wasn’t an issue fix auto Stevenage are even sending someone from their workshop to get it touched up at my home address. What phenomenal service especially receiving such poor service from my car insurance to get this dealt with.
So thankyou so much to the team dedicated at fix auto Stevenage. You’ve done amazing body work on my car. Looks like a new car again with a lifetime guarantee given for peace of mind whilst the car is mine.
2025年4月10日
Fix Auto UK - Fix Auto Stevenage からの回答
We are so happy to hear about your positive experience with our team. We understand how frustrating it can be to deal with insurance companies after an accident, and we are thrilled that our team was able to provide you with the support and communication you needed. We are particularly pleased that Henry was able to provide you with the information and assistance you required. We are also delighted that you are happy with the bodywork on your Range Rover. We strive to provide our customers with the best possible service, and we are committed to ensuring that our customers are satisfied with the repairs we provide. We are dedicated to providing a lifetime guarantee on all our repairs, giving you peace of mind knowing that your car is in good hands.
I’m really impressed with the work done…
I’m really impressed with the work done on my wife’s Polo GTI after it was rear-ended. The team did an amazing job—everything looks brand new again. You honestly can’t even tell it was in an accident. Communication was great throughout, and they kept us updated on progress. Super friendly, professional, and clearly take pride in their work. Would absolutely recommend them to anyone needing car repairs!
2025年4月9日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you for taking the time to share your positive experience. We're delighted to hear that you were so impressed with the work done on your wife's car. It's wonderful to know that our team's dedication to quality and communication made such a difference for you. We strive to provide the best possible service, and your kind words are a testament to our commitment.
Good customer service and excellent…
Good customer service and excellent repair work. This is the second time I have used Fix Auto being my preference over what my insurance company suggested. The only reason i dropped a star was due to lack of contact after I’d left the car. Had to ring to chase them up but other than that the service was good.
2025年3月4日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
We appreciate your kind words about our customer service and repair work. We're glad you chose us over your insurance company's suggestion. We understand your frustration with the lack of contact after you left your car. We strive to keep our customers informed throughout the repair process and will take your feedback into account to improve our communication.
Excellent from start to finish
Excellent from start to finish. It is a hassle having a car repaired but these guys made it as smooth and stress free as it could possibly be and did a good job.
2025年4月2日
自発的なレビュー
Fix Auto UK - Fix Auto Stevenage からの回答
We appreciate your kind words and are thrilled to hear you had a positive experience. It's our goal to make the car repair process as smooth as possible for our customers. We're glad we were able to help you through this process.
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you for your kind words and 5-star rating! We're happy to hear you found our service helpful and appreciate your feedback.
Retail repair experience
Very friendly and efficient. High quality repair. I was paying for this myself so although not cheap you get what you pay for.
2025年3月25日
Fix Auto UK - Fix Auto Stevenage からの回答
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide high-quality repairs and excellent customer service. Thank you for choosing us.
Fix Auto UK - Fix Auto Stevenage からの回答
Thank you for your feedback.
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