Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... もっと見る
企業が回答しました
Picked up my car on 30th December. Had marks on the back seat, one of the mechanics sorted straight away cleaned and sorted it. Only down side was having to wait in reception and listen to argumen... もっと見る
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I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... もっと見る
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企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, 英国
- 01623 555512
4.8
優良
150件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service and updates…
Great customer service and updates along the way. Avril was always extremely pleasant and lovely to deal with. Everyone involved with the repair was great.
2025年11月17日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you so much for your fantastic 5-star review! ⭐️
We’re delighted to hear that you received great customer service and regular updates throughout your repair.
Avril will be thrilled to know her friendliness and support made such a positive difference, and I’ll make sure your kind words are passed on to the whole team involved in your repair.
We really appreciate you taking the time to share your experience and for choosing us!
The Fix Auto Team 🚗✨
Excellent service!
Fix auto have provided excellent service throughout the process of having my vehicle fixed. The communication was prompt and I was kept informed throughout.
2025年11月24日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Hi Rachel,
Thank you so much for the fantastic 5 star review! We're really glad to hear that you had an excellent experience with us. Clear communication and keeping you updated are things we take real pride in, so it’s great to know it made a difference. Avril will be delighted to see your comments.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing Fix Auto Sutton in Ashfield!
The Fix Auto Team 🚗✨
My car was fixed very quick and all the…
My car was fixed very quick and all the work was done at a good standard
2025年11月21日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Hi Arcelina ,
Thank you so much for taking the time to leave us a 5-star review. We’re really pleased to hear that your car was repaired quickly and to a high standard. Your feedback means a lot to the whole team.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Stephen Cook MD
On behalf of the team at Fix Auto Sutton in Ashfield
Excellent experience from start to finish
My insurer directed me to Fix Auto to yes, fix my automobile. It was a great experience. Pete, the guy who handled taking in my car and handing over the courtesy car (a nearly new VW Polo, which was fab) was most excellent: personable and knew his stuff. The fix took just over a week, which was entirely reasonable. I couldn’t fault any aspect of the service!
2025年11月6日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Hi Oliver,
Thank you so much for taking the time to leave us a fantastic 5-star review.
We’re really pleased to hear that your experience with Fix Auto Sutton-in-Ashfield was such a positive one. It’s great to know the repair process was smooth and that the courtesy car met your needs. Pete will be delighted to receive your feedback – he takes real pride in looking after our customers.
We appreciate your kind comments and are glad we could get you safely back on the road. If you ever need our help again, we’re here for you.
Kind regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
Fast and easy to use,very efficient and…
Fast and easy to use,very efficient and very good service
2025年10月31日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you so much, Lonut, for your fantastic 5-star review! We’re delighted to hear you found our service fast, efficient, and easy to use. Your feedback means a lot to the whole team, and we really appreciate you taking the time to share your experience.
Steve Cook MD
Had our Range Rover repaired after…
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now.
Communication was great from collection until finish
Thanks
2025年11月4日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Hi Jamie,
Thank you for taking the time to leave such a fantastic review! We're delighted to hear that you're so pleased with the repair on your Range Rover and that our communication met your expectations throughout the process. I’ll be sure to pass your comments on to all the members of our team — they’ll really appreciate your feedback.
Best regards,
Steve and the team at Fix Auto Sutton-in-Ashfield
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Reply from Fix Auto Sutton in Ashfield
Thanks so much, Benjamin! We really appreciate your kind words and are glad to hear you’re happy with the job. It was a pleasure working with you — thanks again for your support!
Best regards,
Steve Cook, Managing Director
Fix Auto Sutton in Ashfield
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Reply from Fix Auto Sutton-in-Ashfield:
Thank you, Mr Datoo, for taking the time to leave us a 5-star review! We’re really pleased to hear you found the experience pleasant. Your feedback means a lot to the team here at Fix Auto Sutton-in-Ashfield. If you ever need our help again, we’ll be happy to assist.
Steve Cook MD
My car was repaired and returned in 2…
My car was repaired and returned in 2 weeks later all fixed and working. Very happy.
2025年10月6日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Hi Diane,
Thank you so much for your 5-star review! We're delighted to hear that you’re happy with your repair and the quick turnaround. It’s great to know your car is back on the road and working perfectly.
Kind regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Gezim Marku,
We appreciate your high recommendation and are so glad you had a great experience with our fantastic team and service!
Steve Cook MD
Fix Auto Sutton in Ashfield
Thoroughly recommend
Good communication throughout and the progress tracker was a nice touch. There could have been more text detail and maybe a picture or 2 at certain stages but this doesn't detract from an excellent service. They were also very helpful where the insurance company were very unprofessional and less than satisfactory.
2025年9月29日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you Ian so much for your kind feedback and recommendation. We’re really pleased to hear that you found our communication and progress tracker helpful, and that our team could support you when things became difficult with your insurer. We also appreciate your suggestion about adding more detail and images during the process – that’s valuable feedback and something we’ll look into improving. We’re delighted you felt the overall service was excellent, and we truly appreciate you taking the time to share your experience. Kind Regards Steve Cook MD
A fabulous business and perfect repair.
A fabulous business and perfect repair work. Kept me informed the whole way. Friendly staff.
2025年9月25日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Hi Bree,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you were happy with the repair work and that our team kept you updated throughout the process. We really appreciate your kind words about our staff — we’ll be sure to share your feedback with the whole team.
Thanks again for choosing Fix Auto Sutton-in-Ashfield. If you ever need us in the future, we’re always here to help!
Best regards,
Steve Cook MD & the Fix Auto Sutton-in-Ashfield Team
The car was in the workshop for a while…
The car was in the workshop for a while but I got regular updates. When the car was picked up the done was to an extremely high standard, cleaned and valeted as well
2025年9月24日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Hi Christopher,
Thank you so much for your 5-star review. We’re really pleased to hear you were kept updated throughout the repair process and that you’re happy with the quality of the work carried out. It’s great to know the clean and valet added to your experience too. We truly appreciate your feedback and your recommendation.
Best regards,
Stephen Cook MD
Fix Auto Sutton-in-Ashfield
Amazing in every way
Robert, Peter and the reception team were all so friendly and helpful - interactions were quick, polite, and straight to the point! The work itself was top-class, you’d think the car was brand new!
2025年9月19日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Sam,
Thank you so much for your amazing review! We're thrilled to hear that Robert, Peter, and our reception team made such a great impression. It's fantastic to know you found the service friendly, efficient, and top-class — just like your car now! 😊 We really appreciate your kind words and look forward to welcoming you back in the future.
Steve MD
Fix Auto Sutton in Ashfield
I would give this place zero stars if I…
I would give this place zero stars if I could. My car went in for repairs due to a collision. On the 8th day of having the vehicle they rang me to say the work is done but they have problems starting my vehicle. And from there it was horrendous. Various phone calls saying whats wrong with my car etc. It was obvious something was damaged while IN their possession. On pick up the OLD bloke was VILE. Im a 33 year old woman and he came up to me pointing his finger in my face being absolutely disgusting because I asked for proof of invoice of the part being "fitted". AVOID! Absolutely disgusting attitude if things dont go their way. (I was approved this place through insurance). AVOID DISGUSTING VILE PEOPLE!!!
2025年9月16日
自発的なレビュー
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
There are always two sides to a story.
We would also give no stars for this customer integrity if we could.
Steve Cook MD.
Professional
Professional, polite and completed work quick without any problems
Would recommend.
2025年9月5日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
MISS A SMITH,
Amanda, we're happy to hear that the work was completed quickly and professionally. We appreciate your recommendation and positive feedback.
Fix Auto UK
Fix Fantabulous Auto
My experience of using Fix Auto was fantastic. Everyone was very friendly and accommodating, right from the first call to arrange a appraisal of the damage, through to collecting the courtesy car, keeping updated on progress and then finally collecting my repaired car that was in tip tip shape.
Would definitely recommend
2025年8月12日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Reply:
Thank you so much for your kind words and recommendation! We’re delighted to hear that you found our team friendly and accommodating throughout the whole process. Making sure everything runs smoothly – from arranging the appraisal to handing your car back in top condition – is always our goal, so it’s great to know we delivered that for you. We really appreciate you taking the time to share your experience and look forward to being of service again if you ever need us.
Steve MD
Regular contact
I was contacted regularly & kept informed the only thing I wasn’t told was how long the car would be with the garage for. Had I have been told this when I was booking it in it could have been worked on while I was away, but instead I booked it in on my return & it was with you 2 weeks & wasn’t really major works !! Just set people’s expectations!!
2025年7月30日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
NJB,
We appreciate your feedback and are happy you were kept informed. I will look into the time scale of the repairs has this is automatically generated by the management system. We had the vehicle on site 8 working days. Sorry we didn't meet your expectations.
Steve Cook MD
Fix Auto UK
An excellent service received for auto…
An excellent service received for auto repair. Only issue was that my BMWi3 door no longer opens using the outside door handle, only from the inside door handle now.
2025年5月22日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
JEFF,
We're glad you enjoyed your experience. We appreciate your feedback and regret to hear about the door handle issue. We will review this to ensure it's addressed properly.
Fix Auto UK
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Lucy Garthwaite,
We are so glad you found our service fab and efficient from start to finish. Thank you for your positive feedback!
Fix Auto UK
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