Excellent communication and very friendly, the team kept me updated on the progress of my vehicle at all times The work they carried out was 1st class and my car was returned to me in pristine conditi... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... もっと見る
企業が回答しました
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... もっと見る
企業が回答しました
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... もっと見る
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, 英国
- 01623 555512
4.8
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Lucy Garthwaite,
We are so glad you found our service fab and efficient from start to finish. Thank you for your positive feedback!
Fix Auto UK
Can't fault the experience
From start to finish the whole service has been excellent. We were referred by our insurance company and were concerned that it wasn't going to a dealership as the car was only 6 weeks old when the damage occurred but we didn't need to be. Repair to an excellent standard and all the staff were great. Thank you
2025年6月20日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Stu j,
We're happy to hear that you had an excellent service experience! We appreciate your feedback and are so glad the repair met your expectations. It's great to know our staff made the process smooth for you.
Fix Auto UK
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
We're happy to hear about your great experience with our team and customer care. Thank you!
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
We appreciate your kind words and 5-star rating! Many thanks for your patience and understanding throughout the repair
Three attempts to fix the car
When i went to collect the car the standard of work was very poor. The fitting of the new parts was unacceptable. The second time I went to collect it some of the problems had been rectified but more problems had appeared. I eventually collected the car on the third attempt.
2025年3月21日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience did not meet the high standards we aim to provide.
We appreciate your patience while we worked to resolve the issues and regret that it took multiple visits to get issues to the high standard that you expected. Your comments have been taken seriously, we don’t usually have to repair non-related issues. We agree that your first refusal was valid, we will review our processes to ensure improvements are made.
Thank you again for your feedback.
Stephen Cook MD
Customer Service is excellent
Customer Service is excellent, including phone calls to book in and regular updates, reception in store and the guys that inspect your vehicle and show you around the courtesy car. Would definitely use this company again.
2025年3月12日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you for your kind words and 5-star review! We are delighted to hear that you were happy with our service and found our staff helpful and friendly. We appreciate you taking the time to share your experience with us.
perience was very mostly very…
My experience was mostly very good. The car was fixed very quickly, however there are one or two things that I wasn't too impressed by.
2025年2月12日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
We appreciate your feedback and are glad the car was fixed quickly. We'll look into the areas that didn't meet your expectations. Thanks for your time.
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Many thanks Emad for your kind words. I will pass on your comments to all the Staff.
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you for your wonderful 5-star review! We're thrilled to hear you had a positive experience and found our service to be excellent. Your recommendation means a great deal to us, and we appreciate you taking the time to share your feedback. We will certainly share your comments with our team. We strive to provide the best possible service, and your kind words are a testament to our efforts. We hope to see you again soon!
i 20 repair
nice people to deal with ,polite and kept me in the picture through out the repair, end product perfect,could not ask for more.
2024年12月13日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
We're thrilled you had a positive experience! We appreciate you taking the time to share your feedback. It means a great deal to us to know our commitment to providing excellent customer service and high-quality repairs was met. We're so glad you're happy with the end result. Thank you again for your kind words.
Took my car in to be repaired and was…
Took my car in to be repaired and was told it would take about 10 days, I got it back after 8 days and it was beautifully clean. Staff are lovely and friendly.
2024年10月2日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you for your wonderful review! We're thrilled you're pleased with the repair and the cleanliness of your car upon return. We appreciate you highlighting the friendliness of our staff; we strive to create a positive experience for every customer. We're glad we could get your car back to you ahead of schedule.
Nice work and good services!!
2024年9月19日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear you had a positive experience with our work and services. Your kind words mean a great deal to our team, and we'll be sure to share your comments with everyone. We truly appreciate you taking the time to leave this review, and we hope to have the opportunity to assist you again in the future. We strive to provide excellent service, and your satisfaction is our top priority.
Great service all round
My car was ready earlier than predicted and was repaired and cleaned to a high standard. But the customer service was what really impressed. Friendly, Informative and helpful. Thank you!
2024年9月9日
Excellent repair and standard of service
All aspects of my repair ran very smoothly, and to time. Highly delighted with the level of service and the standard of the repair.
2024年8月14日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Thank you for your kind words! We’re thrilled to hear that you’re delighted with our service and the repair. Your satisfaction is our top priority. Steve Cook MD
From initial contact to collecting my…
From initial contact to collecting my car, all staff were professional and courteous.
My car was booked in promptly and I was regularly informed of progress
2024年8月13日
Fix Auto UK - Fix Auto Sutton-in-Ashfield からの回答
Many thanks for taking the time to review our services. We truly appreciate your positive feed back. I will pass your comments to the staff at our morning meeting.
Kind regards Steve Cook MD
Vehicle was in for accident repair
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (has silver/blue/gold shimer) and required a rear bumper etc. Paint difficult to match and is close as possible but rear alignment of refitted panels was out by quite a way but they resolved over next couple of working days.
2024年3月21日
Helpful from the beginning to the end
From first contact with the staff they were helpful, explained what was happening, gave weekly updates and were very pleasant. I would like to thank Avril and the driver that came to collect my car. I was given names of repair garages from my insurance company which I did visit but declined them as their customer service left a lot to be desired
2024年3月20日
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