Fix Auto UK - Fix Auto Wiganレビュー 

252
TrustScore 5段階評価の4.5

4.6

Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The damage to our beloved campervan was heartbreaking- more so as the culprit hit us on the M6 and sped off (with false number plates) - hopefully he chokes on his tea one day! Anyway, the repair o... もっと見る

企業が回答しました

5つ星のうち4の評価

My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... もっと見る

企業が回答しました

5つ星のうち5の評価

Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... もっと見る

企業が回答しました

5つ星のうち5の評価

Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very... もっと見る

企業が回答しました


企業情報

  1. 自動車修理店
  2. 車体専門店
  3. 自動車のへこみ修理サービス
  4. 自動車修理・整備店
  5. ハイヤー サービス

Fix Auto UK - Fix Auto Wigan について

当該企業による記述

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

当該企業による記述

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

連絡先

  • Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, 英国

  • 01257 422166

4.6

優良

TrustScore 5段階評価の4.5

252件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(252)

過去12か月のレビュー数: 5,343

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Impressed with the Standish operation.

Very impressed with the whole operation at Standish. Friendly and helpful staff who kept me aware of what was going to happen and later how the repair was progressing. Would have given 5 stars to the Standish operation, but the earlier web communications from the various parties involved in organising and advising on the work prior to getting to Standish got me a little confused.

2023年9月29日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Thanks for taking the time to leave your feedback and rating. Unfortunately we have no control of the time it took your insurance to allocate a repairer but hope we made the process smoother for you once we were involved.

5つ星のうち5の評価

First class in every way

First class in every way, great communication on the progress of the repair. Cannot rate them all highly enough. Thanks everyone.

2023年9月29日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Thanks for taking time to leave a 5 star review We are pleased you are happy with the service you received.

5つ星のうち5の評価

Excellent service

Excellent service , car perfectly repaired , friendly staff…. Especially Linda and Gareth.

2023年9月22日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Thanks for taking the time to single out 2 valued members of our team.

5つ星のうち5の評価

Excellent communication

Excellent communication
Friendly and helpful staff
Car repairs extremely high quality
Very pleased with the results

2023年9月20日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

We are really pleased you are happy with the repairs we carried out to your vehicle and the customer service you received from our staff members. Thanks for taking the time to leave a 5 star review.

5つ星のうち5の評価

Very professional and timely with…

Very professional and timely with repairs carried out to an excellent standard

2023年8月8日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

We are pleased you are happy with the repairs we carried out to your vehicle and the service you received.

5つ星のうち5の評価

Once they had the car they kept me…

Once they had the car they kept me informed The delay was due to the insurance company and spare parts not the repair company

2023年8月24日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Thanks for taking time to leave a 5 star review it is never easy when we have to inform customers of delays but I am pleased you received updates throughout.

5つ星のうち5の評価

Good service

Good service, good communication and car repair as expected

2023年8月16日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

We are pleased you are happy with the repairs we carried out to your vehicle.

5つ星のうち5の評価

Very good service

Very good service. Very happy with our car

2023年8月15日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Thanks for taking the time to leave a 5 star review it was a pleasure working on your Prestige vehicle.

5つ星のうち5の評価

Car repairs

Once we arranged a date everything was very straightforward. I took my car as arranged, they did a thorough check of my car and then the courtesy car. It took a week to complete the repairs, which have been carried out to a very high standard. When I went to pick my car up the service was outstanding.

2023年8月13日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

We love receiving 5 star reviews and positive feedback about your experience. Thanks for taking the time to leave such kind words.

5つ星のうち4の評価

Good friendly communication,first rate…

Good friendly communication,first rate repair,car as good as new.

2023年8月6日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Good afternoon Mr Simm thankyou for taking the time to leave such positive feedback we are pleased you are happy with the repairs and service you received.

5つ星のうち5の評価

Good communication friendly and…

Good communication friendly and informative staff

2023年7月31日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Morning Mr Todd thanks for taking the time to leave a 5 star review. Our customer service team work really hard to keep you up to date with repairs and I am pleased this has not gone unnoticed.

5つ星のうち5の評価

I am very pleased with the service and…

I am very pleased with the service and the work absolutely excellent job would highly recommend
Thanks for your help
Stuart

2023年7月30日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

We are pleased you are happy with the repairs we carried out to your vehicle. Thanks for taking the time to leave such positive feedback.

5つ星のうち5の評価

Excellent service

Excellent service, would definitely recommend

2023年7月27日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Thanks for taking the time to leave a 5 star review.

5つ星のうち5の評価

Repair to car

Polite ,kept in touch throughout car being sorted ,

2023年7月18日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

We at Fix Auto think keeping you updated at what can be a stressful time is important and I am glad you have highlighted the attitude of our team. Thanks for taking the time to leave a 5 star review.

5つ星のうち5の評価

Excellent communication at every stage

Excellent communication at every stage. Repairs completed promptly and to a very high standard. Can’t even tell that there has been any damage to my car.

2023年7月18日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Thanks for taking the time to leave a 5 star review I am pleased to hear you was kept up to date with the repair process and the quality of the repairs to your vehicle.

5つ星のうち1の評価

Job took far too long

Job took far too long. No communication, then sent a text to tell me my car was ready and expected me to drop everything and pick up straight away, despite being 3 days later than what I was told.

2023年7月13日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

Hi Adrian,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.

Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

5つ星のうち1の評価

My advice to anybody considering using…

My advice to anybody considering using this company would be to stay well clear, I dropped my Van off due to somebody reversing into it, and to sort a couple of issues, the estimates seemed excessive for the outside insurance work I requested, in the end I chose for just a respray of the bonnet and tidy up the dents which was £672 for a VW transporter bonnet. The updates on the insurance work was never updated with myself, until I chased. The communication from the estimater was very short and poor, an email response took days. When I collected, I wasn't happy with the workmanship, the bumper which had been resprayed was scratched, I showed the member of staff Gareth who attempted to convince me the bumper had only been 50% sprayed and that scratch was existing, eventually the workshop manager came over and his response was it shouldn't be there we will polish it out. Then I checked the bonnet, the bonnet paint work still had stone chips at the edges, and the van had to go in for a second time to be redone, God only knows how many layers of paint I now have on my bonnet, The expectations I had clearly was too much for this body shop, the paint work on the bonnet was covered in swirls, its as though they had tried to polish it with scourer, have they never heard of a microfiber cloth. When I got home, I noticed blemishes as though the paintwork has been burnt on the rear nearside panel, all in all the worse experience I have had with a bodyshop, still searching for a descent body shop, one day I will find it.

2023年7月5日
Fix Auto UK - Fix Auto Wigan ロゴ

Fix Auto UK - Fix Auto Wigan からの回答

We are sorry you are not 100% happy with the service we provided. We believe we are very competitive with our prices and when problems/Rectification arise we deal with in a timely manner. If you are still unhappy with the service we provided and would like to discuss this further please call us on 01257 422166.

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