For what was quite a straight forward repair it took longer than expected and I wasn’t kept in the loop about any delays. I only received updates when I phoned in. Also I tried to call a few times and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very impressed with brilliant service and very high quality of work done on my vehicle, looks like new! Also appreciate being kept informed at every stage of the process.Special mention to Debbie for... もっと見る
Wifes MERCEDES BENZ E Class - 15k miles - Touch Up - Presented to us as Close to Brand New Showroom Condition : ] Happy Days,,, The Attention to Detail. Use of All original Mercedes Ben... もっと見る
企業が回答しました
Fantastic service I was kept up to date throughout the whole repair process and nothing was too much trouble. I really felt like my car was in safe hands and the workmanship was top notch. When I c... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 1 & 2 Barlow Street, Worsley, M283BQ, Manchester, 英国
- 0161 790 3003
4.7
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Car repair
Easy to book repair in and communicating during repair was good. Car came back looking like new.
2025年11月28日
Fix Auto UK - Fix Auto Worsley からの回答
We're glad you enjoyed your experience, and we appreciate you pointing out our communication and quality of work. Thank you for your positive feedback!
Fix Auto Worsley
Wonderful job
Wonderful job. Kept me informed with regular updates. Debi and the rest of the staff who helped me deal with the damage on my vehicle was awesome. Thank you very much. Vehicle looks brand new.
2025年11月26日
自発的なレビュー
Fix Auto UK - Fix Auto Worsley からの回答
We're happy to hear that you had a positive experience! We appreciate your kind words regarding our team's communication and service. Thank you!
Fix Auto Worsley
Brilliant service
Cannot rate Fix Auto any higher. From the being collected down South to being repaired and dropped
off at home, nothing was any trouble. Any queries I had were answered and dealt with instantly. Cannot thank Debbie enough for all her help in keeping me updated.
Would definitely recommend to anyone.
2025年11月11日
自発的なレビュー
Fix Auto UK - Fix Auto Worsley からの回答
Thank you so much Marc for your lovely review! We're happy to hear that everything, from the collection to the repair and drop-off, was seamless. We appreciate your positive feedback regarding our communication and support.
Fix Auto Worsley
Fix Auto UK - Fix Auto Worsley からの回答
We appreciate your positive feedback and glad our work met your expectations on this complex project.
Fix Auto Worsley
Fix Auto UK - Fix Auto Worsley からの回答
Hi Jacob!
Thank you for taking the time to share your experience with us; we are so happy to hear you received a professional service. I will pass your review on to the team
Fix Auto Worsley
Fix Auto UK - Fix Auto Worsley からの回答
Ash Daro,
We are happy to hear that you had a great experience and appreciate your recommendation. Thank you for your positive feedback!
Fix Auto UK
Amazing Garage you can trust
I had my car fixed through Fix Auto Worsley and they made the experience so easy from start to finish. Debbie the receptionist was so amazing in providing necessary updates and information about my repair, and when I got my car back it was factory fresh and perfectly done, with no signs of repair. I’d highly recommend using them as I had a great experience 🙂
2025年10月2日
自発的なレビュー
Fix Auto UK - Fix Auto Worsley からの回答
Lucas,
We're happy to hear that your repair experience was so positive. It's great to know that the updates and information provided were helpful and that you were pleased with the quality of the work. Thank you!
Fix Auto UK
They were fab from start to finish
They were fab from start to finish, we would highly recommend them. Thank you for all your help!
2025年9月5日
Fix Auto UK - Fix Auto Worsley からの回答
We're happy to hear that you had a wonderful experience with us from beginning to end. We appreciate your recommendation and thank you for your kind words!
Fix Auto UK
Professional but friendly. Excellent Service.
Collected car at exactly the time stated. Kept fully updated on repairs and car delivered back repaired and fully valeted. Staff helpful and professional throughout.
2025年8月27日
A superb job…
They kept in communication and updated me on the progress and timeline for the repair work completion My car was returned in immaculate confition
2025年8月14日
Fix Auto UK - Fix Auto Worsley からの回答
We're happy to hear that you were kept informed about the repair work on your car and its timeline. We appreciate your positive feedback on the immaculate condition of your vehicle upon its return!
Fix Auto UK
Absolutely brilliant company
Absolutely brilliant company. I purchased a brand new Audi and after 24 hours was hit by another car. Fix auto did an amazing job, they checked every part of the car and returned my car to me like brand new. Debbie and the engineers are very professional. I would recommend them to anyone and will be returning to them if needed in the future! Thank you so much.
2025年7月15日
Fix Auto UK - Fix Auto Worsley からの回答
Jessica R,
We appreciate your wonderful feedback! We're happy to hear that you were pleased with our team's professionalism and the quality of the repair. It's great to know your car was returned to you like new.
Fix Auto UK
Worst experience
It was a frustrating experience. I had to call multiple times just to get updates on the status of my car repair, and the dates kept changing. This caused a lot of stress, as I had to repeatedly contact both the courtesy car provider, Auxillis, and my insurance company to extend the courtesy car arrangement.
2025年7月21日
Fix Auto UK - Fix Auto Worsley からの回答
We appreciate you sharing your experience. We're sorry to hear about the repeated delays and the stress caused by the changing repair dates and the need to coordinate with the courtesy car provider and your insurance company.
Unfortunately this was a parts issue and not something we can control. We are only informed of any delay in the morning of the delivery date given by our suppliers.
We will review our communication process to prevent any issue in the future.
Fix Auto Worsley
Responsive and good repairing
They are responsive with their communication, they accommodated for my situation with home courtesy car delivery and pickup and did a good job repairing the damages.
2025年7月9日
自発的なレビュー
Fix Auto UK - Fix Auto Worsley からの回答
We appreciate you sharing your positive experience! We're glad we could accommodate your needs with our courtesy car service and deliver satisfactory repair work.
Fix Auto UK
Amazing company
I was contacted straight away and invited to take my car that day for them to assess the damage. They informed me that they would contact me after the parts arrived so I would not be waiting. Once they had arrived, which was super quick, I was booked straight in. The morning I took my car I was greeted with respect by all I came into contact with, as I was when they assessed the damage. The work was completed very quickly and I had my car back within days, I was also provided with a courtesy car.
Debbie who runs reception was an absolute pleasure, she’s a lovely lady and kept me informed at all times, which made my experience exceptional.
The day I collected my car, to my amazement it had been valeted which I really did not expect and Sonny, who is also amazing made sure I was satisfied with the results which I was. Overall my experience with all of them was amazing.
2025年7月4日
自発的なレビュー
Fix Auto UK - Fix Auto Worsley からの回答
deborah bibby,
We're so happy to hear that you had such a positive experience! It's great to know you were promptly contacted and informed throughout the repair process. We appreciate your kind words about the team and are glad you were satisfied with the work. Thanks for your feedback!
Fix Auto UK
Mixed
Staff very courteous and friendly. Job was an insurance job. We had to wait whilst other work was carried out. When we received our vehicle back, one job not carried outaa
2025年6月25日
Fix Auto UK - Fix Auto Worsley からの回答
Richard,
We appreciate your feedback and are glad you found our staff courteous. We regret that one job was not completed and apologize for the delay caused by waiting for other work. We'll review your experience to improve our service.
Fix Auto UK
Excellent customer service
Very friendly!! They even helped me to transfer things from hired vehicle to my vehicle. Thanks for going that extra mile Dawood!
2025年6月4日
自発的なレビュー
Fix Auto UK - Fix Auto Worsley からの回答
We're happy to hear that our team was friendly and helpful during your vehicle transfer. We appreciate you taking the time to share your positive experience!
Fix Auto UK
Fab service & great team
Fab service & great team, work was done to a high standard and car came back super clean!
2025年5月21日
Fix Auto UK - Fix Auto Worsley からの回答
We appreciate your kind words and 5-star rating! We are delighted to hear you were happy with our team and the high standard of work.
Fix Auto UK
Fix Auto UK - Fix Auto Worsley からの回答
Gary Sherratt,
We appreciate you sharing your positive experience with our staff. We are glad they were helpful and professional.
Fix Auto UK
Fix Auto UK - Fix Auto Worsley からの回答
Sam,
We are happy to hear that you found our customer service to be friendly during your visits. Thank you for your positive feedback!
Fix Auto UK
Fix Auto UK - Fix Auto Worsley からの回答
We appreciate your kind words. We strive to provide excellent communication and workmanship, and we're glad you were satisfied with our service.
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