Fjorna レビュー 

192
TrustScore 5段階評価の1.5

1.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

like everyone else DO NOT BUY FROM THIS COMPANY Their email dress isnt even correct to try and return. Basically dont buy from any of these companies that flash up online. 3rd time ive done this a... もっと見る

5つ星のうち1の評価

Not all items arrived Items were not a described, polyester and not linen Items tool over a month to arrive When asked for a return address...no answer Have raised issue with Credit card company... もっと見る

5つ星のうち1の評価

Shorts didnt have pockets as described on the website and the quality was poor - worth £5 in my opinion not £30. Returns option is to pay for postage to Asia and wait 4 weeks for refund. I won't shop... もっと見る

5つ星のうち5の評価

The customer service team were amazing, I ordered a hoodie as a gift but got the size wrong. When I emailed to ask if there was a way to send the item back and exchange it for the new size they were v... もっと見る


連絡先

1.7

ひどい

TrustScore 5段階評価の1.5

192件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 28%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.7

すべてのレビュー

(192)

過去12か月のレビュー数: 170

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Chinese scam company. Do not buy

Chinese scam company: Do not buy from here.

I ordered a dress from this site. It arrived 2 weeks later (shipped from China) looking nothing like the picture, which I now realise was probably an AI model.

It was very poorly made. It had badly stitched seams and the pocket wasn't stitched at all and was a jagged edge. I complained but was told I had two options:

1. to send the £40 dress back to China at a cost to me of up to £30 and they wouldn't be responsible for it getting lost or for customs charges.

2. for them to replace the item. Which I didn't want because by now I have no trust in them.

I kept the item but now want to warn others not to make the same mistake as me. There are so many other poor reviews online and I just wish I'd checked first as I wouldn't have gone near the site otherwise. Save your money and buy from a reputable site that will provide a product that looks like the one advertised and will refund your money if you're not happy.

2026年6月13日
自発的なレビュー
5つ星のうち1の評価

They are scammers. They send the wrong/ bad quality product

I bought a dress advertised on their website to have sidepockets, rhinestones on the neckline and wrinkle-free. What was sent to me had none of those. The dress cost me £70 but honestly should not be more than £15. It was a cheap material and the lining of the dress was popping out from the neck line and armpits. I asked for a full refund and a return label but they are offering me 40% refund and to keep the dress. Or retun and pay for postage that could cost up to £30. Thankfully I paid with a credit card and I have lodged a complaint with my bank. My bank will be getting my money for me.

2026年6月22日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Sholar — an item that doesn't match how it was described isn't something we take lightly. Please email info@fjorna.com with your order number so we can look into it and work towards a resolution together. We'd genuinely like the chance to sort this out with you directly.

5つ星のうち1の評価

Don’t use

Don’t use - delivered the wrong item and would normally allow return as in China. Kept offering me voucher or low percentage refund and keep (awful tent like dress that I hadn’t ordered). Had to email after email
For a week to get them to give me 90% refund - originally offered 40%. So stay away from

2026年6月22日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're glad we eventually reached a resolution, but we're sorry it took so much back-and-forth to get there — that's not the experience we want. Thank you for your patience, and for the honest feedback; it's helping us improve how we handle returns.

5つ星のうち1の評価

Bought a chiffon of the shoulder dress…

Bought a chiffon of the shoulder dress on arrival the colour is awful the lovely flowy chiffon on the photo is nothing like the bulky cheap awful dress AVOID THESE/ are scammers
Oh yes you can return it to a slow boat to China for almost what it cost TOTAL RIP OF AVOID DO NOT BUY and if you email to complain they will give you the runaround
Just read the reply
That’s a joke
I have emailed you ten times and ten times you send an automated email reply !!!

2026年6月19日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Ms Happy — if the colour and fabric don't match what was shown, we'd like to look into that with you. Please email info@fjorna.com with your order number and we'll do our best to put it right.

5つ星のうち1の評価

Very poor

Very poor. The leather jacket I purchased size L (£65) was so small I could only get one arm in. My friend who is a size S couldn’t even wear it! I asked for a return label to find out I had to find it myself self. They quoted £15-30 return depending where I was so would only receive £30 refund in the end! …. Or I could keep the item and choose something else worth £65 and it wouldn’t cost me any more then gift the jacket to someone! Absolutely appalling customer services.
Do not purchase from these people as it’s no better than a scam.

2026年6月18日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

Alison, we're sorry — the fit and the service you describe aren't what we want anyone to experience. Please email info@fjorna.com with your order number so we can look into it and find a way forward together. Apologies for the frustration.

5つ星のうち1の評価

Don't not use the company!

Don't not use the company!
The pictures online look great, reality is your purchasing mass produced, cheap, poor quality items! False information such as '100% cotton', item arrived with a label 95% polyester.
Shipping took forever (your item will travel most of Asia before it arrives), and the company didn't want to acknowledge the problems

2026年6月16日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

Thank you for flagging this, Anna — a stated composition that doesn't match the label is something we want to look into and correct. Please email info@fjorna.com with your order number and we'll do our best to resolve it with you. We're reviewing the affected listings now.

5つ星のうち1の評価

DO NOT BUY FROM THIS SHOP!

DO NOT BUY FROM THIS SHOP!! They sell rubbish and if you ruturn it, they don't refund you.
Scam, Sacam, Sacam.

2026年5月29日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Diamante. Please email info@fjorna.com with your order number so we can look into your return and sort this out with you. We'd like the chance to fix this for you.

5つ星のうち1の評価

AVOID!!!!!

AVOID!!!!!! Absolutely gutted that I didn’t read reviews before buying from this company. It’s a scam, they use other people’s photos, and then reproduce a cheap product made and shipped from China. When I questioned this, as they state they are Netherlands based, they said they have it shipped from China for quality control. What an actual joke. You just go around in circles via email even though they state a 30 day hassle free return! The most frustrating thing about this is, I won’t be the last person to buy from this sham company 😢

2026年6月16日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry your experience led you here, Lou, and we don't want to send anyone in circles. Please email info@fjorna.com with your order number and we'll look into it directly and work towards a resolution together.

5つ星のうち1の評価

Absolutely fraudulent company

Absolutely fraudulent company, I ordered a dress that was stated as being linen - when it arrived, not only did it not resemble the dress, it was made from 100% polyester and spandex.
Have asked to return and a refund - obviously I have to send it to China not Norway at a cost of £30 or I can have a free item of clothing - given that the original item is only fit for the bin and do not want any more rubbish.
Will be filing an official complaint as breaks every law in the consumer goods acts act.

2026年6月16日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Lisa — if a description doesn't match what arrived, that's something we want to look into properly. Please email info@fjorna.com with your order number and we'll do our best to resolve it with you. We're also reviewing the listing you mentioned.

5つ星のうち1の評価

Return costs £30 for a defective item

Returns are to Asia costing between £15-£30 . My daughter asked me to get her a bag from there that has fallen apart after 5 days of use for £30 that I need to pay £30 to return. £30 down the drain.

In response to you, I have emailed extensively with you, you gave 30% refund, despite my consumer rights to get a full 100% refund when a product is not fit for use.

2026年6月16日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Albina — a bag that falls apart that quickly clearly isn't right. Please email info@fjorna.com with the order number so we can look into it and find a way forward together. Our apologies to your daughter, too.

5つ星のうち1の評価

DO NOT ORDER - items are not what they say.

This company is a massive scam and a lie. I ordered a linen dress and what came was horrific nylon really awfully made and they will only refund if I return to china. They are presenting as a European company - it’s really frustrating and I should have been more careful.

2026年6月15日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Isabella. This isn't the experience we want anyone to have. Please email info@fjorna.com with your order number and we'll look into it directly and try to sort it out with you.

5つ星のうち1の評価

Do not buy from this company

Do not buy from this company I ordered a dress not realising it was going to be shipped from China so would not arrive in the times stated on the website or time for the event i was ordering for. I emailed immediately to try and cancel the order being shipped and got no reply. Dress arrived looking really cheap have been trying to contact them since to arrange a return but have had no response

2026年6月9日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

Michelle, we're sorry — both the delay and the silence when you tried to reach us fall short of what we should be doing. Please email info@fjorna.com with your order number and we'll do our best to help put it right. Apologies for leaving you without a reply.

5つ星のうち1の評価

A Total SCAM

The item delivered bears almost no resemblance to the dress shown in their website advertising photographs. The images on their website portray an elegant, high-quality dress made from flowing fabric and with a refined finish. What I received is a poorly made garment constructed from very cheap-looking material.
To make matters worse, the dress arrived from China compressed into a small plastic bag, literally packed down to the size of my fist. When opened, it was heavily creased and looked nothing like the product advertised. The quality, fit, fabric, and overall appearance are completely different from the photographs used to market the item.
I consider this to be misleading advertising . They should banned this website ! A total Scam .

2026年6月12日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Ali — the gap between the photos and what arrived, and the condition it reached you in, isn't acceptable, and we take it seriously. Please email info@fjorna.com with your order number so we can look into it and work towards a resolution. Thank you for the detail; it helps us improve.

5つ星のうち4の評価

Look good & very soft leather.

Look good & very soft leather.
Quite tight across the toes & have a very flat heel, with little arch support.

2026年6月12日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

Thanks for the honest feedback, Paul. Glad you like the look and the leather. Your note about the toe room and the flat heel is genuinely useful — we're feeding it back so we can describe fit and support more accurately. If they're not comfortable for you, please email info@fjorna.com and we'll see what we can do.

5つ星のうち1の評価

DO NOT TOUCH THIS COMPANY THEY ARE A…

DO NOT TOUCH THIS COMPANY THEY ARE A COMPLETE SCAM!!!!!!

2026年6月13日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry you feel this way, Bb, and we'd like the chance to change it. Please email info@fjorna.com with your order number and we'll do our best to resolve whatever went wrong. We're not here to send you in circles.

5つ星のうち5の評価

Excellent service and a great product…

Excellent service and a great product now I have unfolded and letting it settle, thank you and just in time for the return of the sunshine.

best

robert

2026年6月12日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

Thank you so much, Robert — this genuinely made our day. So glad it arrived just in time for the sunshine and settled nicely once unfolded. Enjoy it, and don't hesitate to reach out if there's ever anything we can help with.

5つ星のうち1の評価

The jumpsuit bared little resemblance …

The jumpsuit bared little resemblance to the item that was delivered, the quality of material, design was awful. I bought this for a wedding outfit but I would not even wear it in the garden. No shape at all.
Returns very difficult staying I would need to pay around £20 to ship back to china and if they didn’t receive in 30 days I would not get anything back. I paid £48 for a product not even worth a £1

2026年6月8日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're truly sorry — a piece bought for a wedding that arrives like this is a real disappointment. Please email info@fjorna.com with your order number so we can look into it and find a way forward together.

5つ星のうち1の評価

Longer than the stated delivery times…

Longer than the stated delivery times (3-4 weeks) with no update as to when i could expect my items. Items are poorly made and bad quality. Returns shipping costed me £35!!! And takes up to 4 weeks supposedly for refund!! Terrible company do not use!! Overall bad experience!!

2026年6月12日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Sw — delivery beyond the stated window, quality issues, and return costs on top make for a frustrating experience. Please email info@fjorna.com with your order number and we'll do our best to help put it right.

5つ星のうち1の評価

Real scam

I ordered two dresses from their website, they were shipped from China three weeks later and only one dress arrived. It wasnt one of the two i ordered.

Customer service team kept reassuring me that the order is on its way.

Returning it anyway doesnt seem to be an option, neither is getting a refund. Returns are at the customer expense which is 20-30£. I doubt you ever get a refund anyway.

This is clearly a fraudulent business and should be avoided.

After receiving one instead of two dresses and none if those i ordered, i was given the following options

Option 1: 100% store credit - Choose any item from our store with the same value
Option 2: FREE replacement - We'll send you the same item again at no cost
Option 3: 20% partial refund and keep the item

Avoid at all cost

2026年6月11日
自発的なレビュー
Fjorna ロゴ

Fjorna からの回答

We're sorry, Iliyana — receiving one item instead of two, and the wrong one at that, isn't acceptable. Please email info@fjorna.com with your order number so we can look into exactly what happened and work it out with you.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報