Flabelus レビュー 368

Los zapatos me encantan pero las tallas son desiguales. Tenia otros anteriores de la 36 y los nuevos que compre de la 36 eran más pequeños. Los tuve que cambiar y no tenian el mismo color en 37 me ofrecieron otro color y me cobraron 10 euros porque aunque era el mismo modelo no era el mismo color. No era mi culpa que la talla no fuese la correcta ni que no tuvieran el color. Me parece absurdo que te cobren por algo que yo no puedo evitar ni controlar.

Amazing shoes. Great customer service, very responsive. The only negative is the shipping that takes long for the UK deliveries.But when you receive these amazing shoes … you forget about the waiting because it’s worth.

Fast delivery. Beautiful shoes handmade and environmentally friendly. I just wish the sizes were consistent across all models.

Shoes are great. Much more comfortable than Venetian Friulane. Sizes are a bit tricky. I wouldn’t order them to Switzerland anymore. Postage is crazy expensive and there is an additional customs bill to be paid.

I love the products but the return policy is a little complicated. Sales items can’t be refunded, we have to pay for postage, the website is not so good and it’s easier to buy your products from another retailer.

Love the shoes. They are so comfortable and I can walk in those for whole day. Price and quality are matching. Shipping has also been fast and reliable.

I love your shoes, have at least 12 pairs.
The service is great no matter if I buy them on line or at a store

Très satisfaite de mes achats. Chaussures élégantes, originales, hyper confortables. Achats en ligne très faciles. Livraison rapide et très securisee

Se equivocaron de talla y color, pero en seguida me mandaron otras. Tardaron un poco en llevarse las otras pero bien, no me cobraron más ni nada.

Esta empresa oferece um serviço excepcional.
São rápidos no envio e as encomendas chegam sem qualquer problema.

Les chaussures sont magnifiques et tellement confortables.
il faut faire attention à la taille, car pour la meme pointure la taille diffère vraiment.

Amo los flabelus !! La página web es muy amigable y el delivery fue rápido y sin problemas.

Tengo 7 pares de flabelus, y todos me quedan perfectos excepto en este último pedido que compré los “Matilda Petrol” y corren significativamente más pequeños, de largo y ancho. El tener elástico y no hebilla ajustable como el resto ha sido imposible ponérmelos.

En la tienda de Cartagena tiene muchas referencias a diferencia de otras multimarcas, me encantó la atención y la tienda es divina, volvería 100% 😍

I first purchased these shoes while visiting Paris this summer. I have since purchased additional pairs from this website for myself and my daughters. They ship extremely quickly and they’re in my hands within days. I will be purchasing more as these shoes are absolutely beautiful.

Love all the styles, colors and fabric choices! Very unique!

Placed an order on 24/11 during the sales and had selected next day delivery. To date, I have not received my parcel. The shipping gets delayed to the following day (this has happened daily since 25/11). Tried to contact the couriers as well as Flabelus but haven’t received any meaningful update. Each side blames the other.
The same as other reviewers mentioned - apology for the ‘frustration’ but never any solution.
When asked to cancel the order and start the refund process, they ignored me. It has been 8 days since I have heard anything back from Flabelus.
Due to the time scale, I have been able to cancel the payment with my bank so at least I have my money back.
Shame really, as I wanted to have the shoes for Christmas. Customer service and courier services need a lot of work. I think best bet is to go in store.

Preciosas y muy cómodas!! Estoy encantada!!

I feel so comfortable! They're perfect because they're beautiful too! Thank you so much!

@cecychavez

I received a damaged pair of shoes and contacted the support team, they helped right away. I got a new pair that meet my expectations and I love the shoes.