I placed an order with flashforge and a few hours later changed my mind to get a different printer from them. In those few hours they had already sent my package with its carrier. I sent an email out... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Purchased a 3D printer. The printer broke in under 4 months. Was expecting support with a 1 year warranty but was told there was fine print and the parts that were broken had a much shorter warranty.... もっと見る
Support was quick to respond. My concerns where addressed to my satisfaction. Once a shipping label was created. The printer arrived in less than 24hrs. The Creator 5 Pro assembled quickly. The p... もっと見る
My new Creator 5 had an issue with it and they were willing to help me fix it and troubleshoot me through the process . In the end when the problem still wasn’t fixed , they sent me another one no que... もっと見る
企業情報
当該企業による記述
Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
連絡先
Xian Yuan Lu, Jinhua Shi, 中国
- flashforge.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect service
Responsive, positive and understanding customer service
The customer support team was extremely responsive, positive and understanding throughout our exchanges. They handled my requests quickly and professionally, making the whole process smooth and pleasant.
Highly recommended!
Flashforge customer service
I had questions about my order. Customer service is awesome! They answered every email within the same day it was sent to them.
They solved my issue quickly. Flashforge is a good company to do business with.
Ich bin sehr begeistert von der…
Ich bin sehr begeistert von der schnellen Antwort. Man kam mir mit meinem Problem schnell entgegen und es wurde mir eine super Lösung angeboten. Vielen lieben Dank.
First class customer support team.
The customer support/help representative was very understanding to my on-line ordering plight, which due to website issues meant that I missed an ‘order-by’ deadline date. After contacting them, they sent me a discount code for £150 so that I could complete my order after (the end of offer) date & still obtain the printer for the discounted cost.
Flashforge is a great company to work with
Flashforge has been so great to me in my situation. I have multiple printers by them and I am a big fan. I use them daily in my business production line up.
I appreciate the excellent Customer Srvs.
I appreciate the excellent fast response, customer support and responsible personal follow through the representatives from FlashForge have provided me. Such responsible follow through I do not receive from the other printer companies from whom I have purchased printers AnyCubic, BambuLabs, Elegoo. Before you buy any printer it’s important to know the customer support will really care and help you.
Responses were timely
Responses were timely and they answered all my questions. FlashForge has been very active in all the communities I've been on relating to 3D printing.
This is my second Flashforge printed
This is my second Flashforge printed. There was a mix up with my email address so I didn’t receive the full discount but they quickly responded and immediately credited me the difference. Looking forward to doing more business with them.
Me e sentido muy agusto con el trato y…
Me e sentido muy agusto con el trato y el proceso de compra de mi producto y siento mucha confianza con la marca en este momento, siempre tuve una respuesta constante, tambien hubo cumplimiento con los dias pautados para respuestas a mis solicitudes .
Happy 2+ year customer
I've been a Flashforge customer for over 2 years now, customer service and communication has always been good, really love my A5M Pro. My experience with Flashforge has made the decision to preorder the new Creator 5 very easy.
The customer service is AMAZING
The customer service is AMAZING, they are so helpful!
Fast and Excellent Service
I had an issue with a voucher and contacted the service desk. My problem was resolved in no time. The support was quick, efficient, and very helpful. Excellent service!
evrything its ok :)
Just 15 out of 10
Just 15 out of 10. They responded very quickly to my request regarding checking delivery countries, and everything was corrected. Cyprus is now available for ordering. I made a mistake in the order, and they wrote to me and corrected everything themselves. Well, this is a gold standard of service, thank you.
Flashforge worked with me to correct a…
Flashforge worked with me to correct a mistake on my end. Love the printer!
Fast customer service with detailed…
Fast customer service with detailed response. Can't wait to get my Creator 5 3D printer and hope it's a smooth experience overall.
Solo espero que sus máquinas sean tan…
Solo espero que sus máquinas sean tan buenas como su atención. Ojala hoy en día las empresas se tomaran tan en serio la atención al cliente como Flashforge.
Trustpilot エクスペリエンス
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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