Flex Tax and Consulting Group ロゎ
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Flex Tax and Consulting Group レビュヌ 89

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TrustScore 5段階評䟡の5

4.8

䌚蚈士事務所
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5぀星のうち5の評䟡

Our family has always chosen Flex Tax and consulting services! They are one of the best accounting firms in San Francisco! They are experienced in filing taxes for families and small businesses, and e... もっず芋る

5぀星のうち5の評䟡

Initially thought I owed over ten thousand dollars to the IRS. Flex Tax TCG not only corrected this amount to have me owe only ~2 thousand dollars, but also wrote the IRS a letter to waive my hundreds... もっず芋る

5぀星のうち5の評䟡

I am a person who does a lot of research on everything. I was looking for someone to do my tax return for 2019 dealing with RSUs, investment properties, and a nonresident spouse. After a few consultat... もっず芋る

5぀星のうち5の評䟡

I had several services experience from Alex's team from last year, EDD audit, business tax filing and personal tax filing. All the services are super good, they helped me saved lot of money, saved me... もっず芋る

䌁業情報

  1. 䌚蚈士事務所
  2. 皎務顧問
  3. 租皎コンサルタント
  4. 確定申告曞類䜜成サヌビス

圓該䌁業による蚘述

The Flex Tax and Consulting Group Has Consulted For More Than 8 Years We work on hundreds of real estate, biotech and renewable energy projects and maintains client relationships with the leading sponsors and developers in the industry. Our value-added services and solutions are based on innovative thinking and effective implementation and are the foundation on which we have developed the critical resources necessary to provide outstanding professional services. We are dedicated to meeting client needs in a thorough, efficient and creative manner.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

89件のレビュヌ

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5぀星のうち5の評䟡

Highly recommended

This was my first time using a professional tax firm. The staff were so helpful. They were professional and efficient but still were able to help guide me through the process in a friendly and patient manner.

2025幎2月16日
5぀星のうち1の評䟡

Mistakes cost me thousands of dollars

Unfortunately, I have discovered that the returns generated by Ben Pang and Sam Kuang have errors. I will have to file corrections to three personal returns and one corporate return. The errors mostly involve incorrectly reporting SEP IRA contributions. I became aware of these errors after learning more about the tax rules on my own and sending the returns to another accountant.

In addition to these verified errors, there were a half dozen near-misses over the last 2-3 years, in which I was given advice that was incorrect and only revised after I asked questions about the advice.

On top of that, they provided no planning through the year. This is especially important for someone like me, who was starting a new S-corp. I estimate that poor planning in company decisions resulted in at least $10,000 in additional taxes.

While they were professional and patient, unfortunately, I am paying for a service that is accurate and cost-saving. The bottom line is that their incorrect advice and inaccurate filings have cost me thousands of dollars in taxes. I view myself as a careful and resourceful taxpayer, and it's disappointing that even with the care that I put into the process, we reached such a costly outcome.

2023幎11月23日
自発的なレビュヌ
Flex Tax and Consulting Group ロゎ

Flex Tax and Consulting Group からの回答

Dear David,

I deeply regret to hear about the issues you've encountered with the tax services provided by Ben Pang and Sam Kuang. Your trust is incredibly important to us, and I am sincerely sorry for the errors and the subsequent impact on your finances.

Your discovery of inaccuracies in the SEP IRA contributions and the need to amend three personal and one corporate return is concerning. It's commendable that you took the initiative to deepen your understanding of tax regulations and sought a second opinion, which unfortunately revealed these mistakes.

I am equally troubled by the instances of incorrect advice you received over the past few years. Effective tax advice is crucial, particularly for someone in your position, starting a new S-corp. The lack of thorough planning and strategic guidance is a serious oversight on our part, especially given the financial implications it has had for your business.

While professionalism and patience are qualities we value, we understand they must be accompanied by accuracy and strategic insight in our field. It's clear that we did not meet the high standard of service you deserve, and for that, I am truly sorry.

I would like to personally address the financial repercussions these errors have caused and discuss how we can rectify this situation. We are committed to making necessary corrections to your returns and examining our internal processes to prevent such occurrences in the future.

Your diligence as a taxpayer is exemplary, and it's disheartening to learn that despite your careful approach, you faced these challenges. We are determined to restore your confidence in our services and are prepared to take all necessary steps to ensure your satisfaction and financial well-being.

Please let me know a convenient time for you to discuss how we can resolve these issues to your satisfaction. Your feedback is invaluable in helping us improve and ensure that we live up to the expectations of our clients.

Thank you for your attention to this matter, and I look forward to the opportunity to make things right.

5぀星のうち2の評䟡

You get what you pay for!

Pros:
- Low price

Cons:
- Not responsive
- Not knowledgeable
- Makes mistakes in filing
- Not reliable in service
-Not reliable in communication

2023幎2月17日
Flex Tax and Consulting Group ロゎ

Flex Tax and Consulting Group からの回答

Thank you for taking the time to share your feedback. We're glad to hear that you found our pricing favorable. However, we're genuinely sorry to hear about your experience regarding our responsiveness, knowledge, filing accuracy, and reliability in both service and communication.

Your experience does not reflect the high standard we strive to maintain. We're committed to improving and would like to address your concerns directly.

We value your input as it helps us to continually improve our services. We hope to have the opportunity to regain your trust and deliver the quality service you expect and deserve.

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