Flight Centre Canada - Flight Centre Burlington レビュー 

52
TrustScore 5段階評価の4.5

4.7

Unit 812,777 Guelph Line, Unit 812, L7R 3N2 Burlington, ON, CA


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5つ星のうち5の評価

We have been clients of the Flight Centre Burlington for several years and have had the pleasure of dealing with Jane Cundari for all our travels. She has always given us the best service e... もっと見る

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5つ星のうち5の評価

Reema was a delight to work with. My sister and I needed to book a flight to Moncton New Brunswick to deliver our mother’s ashes to the funeral home. She was very helpful in providing us with informat... もっと見る

企業が回答しました

5つ星のうち5の評価

Reema helped us with our first trip to Sandals Dunns River. It was her recommendation and we are so thankful. We had a fabulous time. Reema was a real pleasure to deal with. Communication was quic... もっと見る

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5つ星のうち5の評価

The flight centre staff really listened and helped us design the trip we wanted. We also know that if anything goes wrong, help would be there to assist if necessary.

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企業情報

当該企業による記述

Full service travel agency with offices throughout Canada, offering flights, cruises, tours and vacation packages.

Flight Centre Canada

当該企業による記述


連絡先

  • Unit 812,777 Guelph Line, Unit 812, L7R 3N2, Burlington, ON, カナダ

  • 1 888 234 2916

4.7

優良

TrustScore 5段階評価の4.5

52件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(52)

過去12か月のレビュー数: 198

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5つ星のうち5の評価

The flight centre staff really listened…

The flight centre staff really listened and helped us design the trip we wanted. We also know that if anything goes wrong, help would be there to assist if necessary.

2026年7月30日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks, Carolynn, for the 5-star review. We love to hear that our Travel Experts really listened to you needs and designed a trip to meet them.

5つ星のうち5の評価

Excursion experience

We have been clients of the Flight Centre Burlington for several years and have had the pleasure of dealing with Jane Cundari for all our travels.

She has always given us the best service ever

Most recently we had an issue booking excursions directly and were overcharged by the 3rd party reservation company. We raised our concern with Jane and she went overboard to help us rectify the matter , spending a great deal of time helping us sort things out.

Because of her help and suggestions we got things sorted out and our credit card was reimbursed the next day.

Thankyou Jane and the great folks at Fight Centre

Stan Falkowski

2026年7月7日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Stan. We're sorry to hear you had an issue booking excursions with a 3rd party reservation company, but really happy that Jane was able to assist with getting it resolved. Furthermore, we love to hear that Jane and co have always provided the best service at our Burlington store. Thanks for taking the time to share, and we look forward to assisting you with future travels.

5つ星のうち5の評価

Excellent responsive and customer…

Excellent responsive and customer focused personnel. This facilitated a quick review and booking procedure and was painless. Very efficient and pleasant experience. Having an agent who has been dedicated and loyal to us over the years has been an absolute blessing.

2026年7月6日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Bernie. We agree that having a Travel Expert to assist you time and time again is an absolute blessing. We're glad to hear about the great customer service you've received. Thanks for sharing!

5つ星のうち5の評価

Europe Vacation

Lindsay Adler very helpful in planning our trip

2026年6月28日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Patricia. Enjoy your Europe vacation!

5つ星のうち5の評価

Reema was a delight to work with

Reema was a delight to work with. My sister and I needed to book a flight to Moncton New Brunswick to deliver our mother’s ashes to the funeral home. She was very helpful in providing us with information about transporting the ashes and assured us that everything would be ok and calmed our nerves. She was very friendly in a genuine way and treated us a customer and not a number.

2026年3月6日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Louise, and sharing your positive experience booking with Reema. We're so sorry for your loss. Thank you for trusting us to help you with such an important journey!

5つ星のうち5の評価

Reema helped us with our first trip to…

Reema helped us with our first trip to Sandals Dunns River. It was her recommendation and we are so thankful. We had a fabulous time. Reema was a real pleasure to deal with. Communication was quicks and informative. She never rushed us doing our visits with her and offered many helpful tips and tricks that we were not aware of. We would definitely book with her again and look forward to our next trip.

2026年6月1日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Lisa. We're so happy to hear that you had a fabulous time on your trip based on Reema's recommendation. We look forward to assisting you with your future travels.

5つ星のうち5の評価

Happy customer

Every time we use the Flight centre representative we are happily satisfied with their service. It takes a load of me and leaves it with capable person who is fully aware what needs to be done and how to do it effectively and reliably. I highly recommend Ang who is very experienced and knowledgeable.

2026年6月6日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for taking the time to leave a review, Hana! We love that working with Ang has left you happily satisfied. So much so, that you'd recommend her to others. Thanks for sharing!

5つ星のうち5の評価

I can’t say enough wonderful things…

I can’t say enough wonderful things about Vicki Malcolm and the exceptional service she provided for my husband and I. From the very beginning, she went above and beyond to ensure every detail was taken care of, not only helping us book our flights but also preparing us for what to expect when we arrived at our destination.

Vicki took the time to guide us through your options, explain how to use our phones abroad, introduced us to the latest eSIM card options, and recommended the best app for making payments. Her knowledge, patience and attention to detail gave us confidence and peace of mind before we even left home.

We are incredibly grateful for all the help and support and would not hesitate to recommend Vicki to anyone looking for a knowledgeable and dedicated travel agent. We will definitely be using her services again for our future travels!

2026年6月8日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Anne. We love hearing all about the amazing support that Vicki provided you from start to finish in the booking process. We're lucky to have her! Thanks for recommending her to others. We look forward to assisting you with your future travels.

5つ星のうち2の評価

Very high ticket price

We booked 4 tickets today through Flight Centre in Burlington, Ontario, and overall the service experience was very professional and efficient. Christine was especially helpful, responsive, and professional throughout the reservation process. She answered our questions promptly and made the booking process smooth and stress-free. However, we were disappointed with the pricing transparency. Flight Centre charged us $587 CAD per person, including their $39 per person processing fee, which we consider reasonable for the service provided. What's difficult to accept is the large difference in the actual ticket price compared to other available options. The same flight was available directly on the airline's website for approximately $327.50 USD and on Booking.com for about $425 CAD. Despite asking for clarification, no reasonable explanation was provided for the significant price disparity. While the customer service was excellent, customers should carefully compare prices before booking, as the markup can be substantial. — feeling annoyed.

2026年5月28日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Hi Asif, we appreciate you taking the time to share your experience. Flight Centre prides itself on the service provided by our Travel Experts. We’re happy to hear that your experience with Christine was a positive one, she is one of the best! However, we’re disappointed to hear that our pricing was not competitive with other options. Airline pricing is quite complex and carriers do not always provide the same pricing across the many platforms in which they offer their inventory. While we can assure you that we offered you the best pricing the airline provided us, we do acknowledge lower-cost options may exist elsewhere. We know our customers have many choices in how and where they book their travel and we appreciate that you booked with Flight Centre. If you’d like to discuss further, feel free to reach out to our customer experience team at 1-888-241-5380 (Monday to Friday 8:30AM to 5:00PM EST) or email customer.experience@flightcentre.ca. We hope you enjoy your trip!

5つ星のうち5の評価

Rely regularly on Mary,her…

Rely regularly on Mary,her experience,her travel knowledge,her understanding and patience working with seniors who do admit to some tech challenges.

2026年5月2日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Jean. We're always here to assist with your travel needs and love to learn that Mary provides this time and time again.

5つ星のうち4の評価

Professional and Fast

Professional, easy simple and No Hard Sales then doesn't waste my time

2026年4月30日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for sharing your experience, Linda. If there's anything we can do to turn your 4-star experience into a 5-star one please don't hesitate to let us know!

5つ星のうち5の評価

Quick, kind and understanding

I had an amazing experience! My boyfriend and I went to Ryan. He was so funny, understanding, and incredibly helpful throughout the whole process. This is my first trip without my parents, and he made everything feel easy by giving clear directions and answering all of our questions. I truly appreciate it and would 100% recommend!

2026年4月10日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Hi Jaya, thanks for sharing your experience booking with Ryan. We're so glad to hear that he was able to support you throughout the process.

5つ星のうち5の評価

We dealt with Ryan Milne at the…

We dealt with Ryan Milne at the Burlington Centre location. We came in with a list of requests and preferences and Ryan custom designed a trip for us that we will never forget. He was patient and understanding. Thanks again Ryan. We will definitely recommend you to friends and family.

2025年12月11日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks, Paul & Leslie, for sharing your positive experience booking with Ryan. We're so happy to hear that he took your travel needs and turned them into an unforgettable trip. We look forward to helping you with your future travels, and thank you for recommending us to friends and family!

5つ星のうち5の評価

Mary Jarvis helped us with a rather…

Mary Jarvis helped us with a rather complicated multiple versions of 2 bookings. She is the most calm and helpful person you can imagine.

2026年2月27日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Janet, sharing your great experience booking with Mary. There's nothing better than a calming and helpful presence when it comes to travel planning.

5つ星のうち5の評価

We walked into the flight Centre in…

We walked into the flight Centre in Burlington mall looking for ideas for an all vacation. We walked over to meet Vicki Malcom and she helped us find the holiday we were looking for. She is extremely knowledgeable and well travelled. It should have been a minefield for us as we have only gone all in once but she gave us all the pros and cons of different destinations and hotels. We walked out a little later with what looks to be an incredible visit coming for us in April. Thanks again Vicki
Kev and Bev

2026年3月1日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks, Kev and Bev, for sharing your experience booking with Vicki. We love being able to transform vacation wishes into reality. Have an amazing trip in April!

5つ星のうち5の評価

A fabulous experince!

From the moment I started working with Cortney from the Burlington location I was very happy. Little did I know this happiness would continue once our trip started, on the way home and after our trip . She is very quick to respond and extremely knowledgeable. If she didn’t know the answer she researched it and got back to me.
I will not hesitate to use Cortney or Flight Centre again.

2026年1月6日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review! We're so glad you had a fabulous experience booking with Cortney from start to after your returned home. This is exactly what we want each of our clients to experience. Thanks for sharing and we look forward to assisting you with your future travels.

5つ星のうち5の評価

Best Travel agents

We only book with flight centre in Burlington. The travel agents we deal with, Jane Cundari and Ryan Milne, both go above and beyond to book our travel. We have 2 more vacations booked with them, one May, 2026 and one February, 2027.

2026年1月7日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for sharing, Paula. We're so happy that you love booking with our Burlington store with Ryan and Jane. Enjoy your upcoming vacations!

5つ星のうち5の評価

I’ve always wanted to go to Greece …

I’ve always wanted to go to Greece Ryan found me an amazing deal, great flights and found a self guided tour to go to Athens and 3 islands It is going to be amazing. He researched my trip for me before we even met up at our appt. It was booked so quickly. He is such a great guy and so knowledgeable on travel! I will be booking all my future travel with him 😊😊😊

2026年1月18日
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for sharing your experience booking with Ryan, Anne marie. We're so glad that he was able to make your Greece dreams come true and provided amazing support to do so. We can't wait to assist you with your future travels.

5つ星のうち5の評価

Lindsay Adler and Flight Centre Burlington

I have dealt with Lindsay Adler and Burlington Flight Centre for around 20 years. There are people you work with in your life that become part of the family and that’s Lindsay. Even my adult kids have used Lindsay now.

I can not speak highly enough about the dedication, knowledge and caring that Lindsay has demonstrated on so many occasions I can’t count. Don’t care who it is that asks I would recommend her time and time again.

2025年12月12日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks for the 5-star review, Matt! We're not surprised to hear about the amazing service provided by Lindsay and are so happy to hear that she's been supporting your family's travel for so long. Thanks for sharing!

5つ星のうち5の評価

A breeze...

Reema helped make a stressful family booking a breeze. Sometimes the human connection makes all the difference...

2025年12月2日
自発的なレビュー
Flight Centre Canada - Flight Centre Burlington ロゴ

Flight Centre Canada - Flight Centre Burlington からの回答

Thanks, Pam, for the 5-star review. We couldn't agree more about the human connection making a difference when it comes to booking travel and we're so happy to hear that Reema made your stressful one a breeze. Thanks for sharing!

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