Angela Hunt from Flight Centre in Napier has been the most helpful and accommodating agent to deal with. Our holiday plans changed more than once as more people came on board and Angela made it so eas... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Tim possessed that great balance of friendliness and professionalism, throughout our long meeting with him. His experience as a Travel Agent is clearly evident. He answered all our questions very clea... もっと見る
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Daniel Nightingale was amazing.He was so knowledgable & made booking our cruise very easy. He was extremely efficient and made the booking process very straight forward and ease of mind for us. Defini... もっと見る
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Chris was our expert again. He is always very friendly, honest and helpful. The only issue i would say (and its not really an issue) is on the app i can't see my recent bookings and i'm wondering if... もっと見る
企業が回答しました
4.4
優良
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Angela is the best!
Angela Hunt from Flight Centre in Napier has been the most helpful and accommodating agent to deal with. Our holiday plans changed more than once as more people came on board and Angela made it so easy for us, nothing was a problem and she had all the flights and accommodation updated within the day. Expert advice and fun to deal with, we will go where Angela goes for any travel plans in future!
2026年8月3日
自発的なレビュー
Flight Centre New Zealand - Flight Centre Napier� からの回答
Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍
Our travel agent Angela Hunt was…
Our travel agent Angela Hunt was extremely
helpful and made the booking of our trip very easy and uncomplicated.
2026年6月3日
Flight Centre New Zealand - Flight Centre Napier� からの回答
Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍
Flight Centre New Zealand - Flight Centre Napier� からの回答
Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍
Amazing Stephen at Napier Flight Centre
Stephen at Napier Flight Centre was onto it! Friendly, enthusiastic and super efficient with great advice. He booked our flights instantly and I received a written confirmation within 10 minutes. He was upfront with fees and costs. Very professional and knowledgeable.
2026年3月13日
Flight Centre New Zealand - Flight Centre Napier� からの回答
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Excellent travel consultant
My travel consultant, Daniel Nightingale, at the Napier shop, is so professional, so knowledgeable and so helpful.
2026年3月5日
Flight Centre New Zealand - Flight Centre Napier� からの回答
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Flight Centre New Zealand - Flight Centre Napier� からの回答
We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍
Excellent Experience. Highly Recommend..…
Tim possessed that great balance of friendliness and professionalism, throughout our long meeting with him. His experience as a Travel Agent is clearly evident. He answered all our questions very clearly and we left extremely happy and confident with our next holiday fully booked. Tim took over our last year's trip after the Flight Centre Rep. we were dealing with left Flight Centre (she was also great) and was equally efficient in seeing us through the last steps of organising that trip. We have dealt with Flight Centre many times over the years in other parts of the country and we have never had an experience less than excellent. Based on our experiences with Flight Centre we would never consider using any other travel agency company. We Highly recommended them to all prospective travellers.
2026年1月8日
Flight Centre New Zealand - Flight Centre Napier� からの回答
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Dan our travel agent man in Napier
Our go to travel agent Dan was outstanding. We are seniors and he sorted our flights and insurance.
2025年12月30日
Flight Centre New Zealand - Flight Centre Napier� からの回答
Thanks for the glowing review , we're delighted to hear the team provided you with an outstanding booking experience!
Efficiency of agent,
2025年11月21日
Flight Centre New Zealand - Flight Centre Napier� からの回答
Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!
Nightmare service. Run
Nothing to do with flights it was all the bookings flight centre did all wrong I no it was a group of 8 but everything was wrong booked on things we didn't ask for or things we did weren't booked nightmare
2025年8月30日
自発的なレビュー
Flight Centre New Zealand - Flight Centre Napier� からの回答
Dear Helen,
Thank you for taking the time to give us this feedback. We are sorry to hear that you are unhappy with your recent experience with Flight Centre. We pride ourselves on fantastic service and are disappointed to hear than you feel yours has been anything less. Please feel free to reach out to our customer relations team via this webform; http://travl.to/6261YfJV3
All the best,
The Team at Flight Centre
Awesome experience made the whole…
Awesome experience made the whole booking and all that goes with it amazing and simple thanks Anneliese
2025年9月9日
Flight Centre New Zealand - Flight Centre Napier� からの回答
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Adrienne Mist!
Great Customer Service
Daniel Nightingale was amazing.He was so knowledgable & made booking our cruise very easy. He was extremely efficient and made the booking process very straight forward and ease of mind for us. Definitely an exceptional travel agent and a great asset to the Flight Centre Team.
2025年9月3日
Flight Centre New Zealand - Flight Centre Napier� からの回答
Hi Jan Colbert, we really appreciate your great review! It's wonderful to hear how they made your booking experience quick and easy 🙂
Flight Centre Napier
Chris was our expert again. He is always very friendly, honest and helpful.
The only issue i would say (and its not really an issue) is on the app i can't see my recent bookings and i'm wondering if its because they're not paid in full..? A little disappointing if we want to see the countdown etc
2025年7月28日
Flight Centre New Zealand - Flight Centre Napier� からの回答
Hi Michelle,
We appreciate your kind words. We're happy that you found our expert friendly, honest, and helpful. We'll investigate why your recent bookings aren't showing in the app and appreciate you bringing it to the store's attention.
Flight Centre New Zealand - Flight Centre Napier� からの回答
Dear Kevin,
We're happy to hear that you had a positive and engaging experience. Thank you for your feedback!
Professional & Knowledgeable
Professional and friendly customer service. Stephen is knowledgeable and has been very helpful with my visit to Canada and USA. Thank you.
2025年4月20日
Flight Centre New Zealand - Flight Centre Napier� からの回答
We appreciate your kind words about our customer service. We're thrilled to hear that Stephen was able to assist you with your trip to Canada and the USA. We strive to provide our customers with the best possible experience, and we're glad that you were satisfied with our service!
Angela from flight centre napier
2025年4月9日
Flight Centre New Zealand - Flight Centre Napier� からの回答
Dear Kathryn,
Thank you for taking the time to leave Angela a great review! We really appreciate it.
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