Kelly Richards was very kind and thoughtful and incredibly patient. She went the extra mile to help me as I did a lot of deciding what was best, as she gave me lots of options . Kelly was fantastic... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
the Flight Centre Ponsonby staff are amazing. They sort out anything with speed and precision. They take time to talk to you, they listen and then make it happen. I had the great pleasure of being loo... もっと見る
企業が回答しました
Excellent service AS ALWAYS Kelly Richards (Ponsonby FC) absolutely great. Knowledgeable, friendly, very professional, perfect reasoned advice, Dave
企業が回答しました
I have been using Bianca Barton at flight Centre for past several years and feel completely at ease knowing that if I need to change flight schedules while overseas, it's all looked after.
企業が回答しました
4.3
優良
9件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Greatest FC agency with EASY access👍
Excellent service AS ALWAYS
Kelly Richards (Ponsonby FC) absolutely great. Knowledgeable, friendly, very professional, perfect reasoned advice,
Dave
2026年4月22日
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Kelly Richards was very kind and…
Kelly Richards was very kind and thoughtful and incredibly patient. She went the extra mile to help me as I did a lot of deciding what was best, as she gave me lots of options . Kelly was fantastic and I also spoke to other staff at Ponsonby Flight Centre and they took were helpful and kind.
2026年4月22日
自発的なレビュー
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Amazing service
the Flight Centre Ponsonby staff are amazing. They sort out anything with speed and precision. They take time to talk to you, they listen and then make it happen. I had the great pleasure of being looked after by Kimi, who went above and beyond. She even helped me with a booking of a family member which was not part of her brief. She just wanted to be - and was - extra helpful. Very thoughtful, generous and efficient!
2026年3月27日
自発的なレビュー
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Kimi - You are amazing!
Kimi was so extremely helpful and quick to resolve my query, which I was freaking out about! She was very efficient and made me laugh along the way - thank you Kimi! :-)
2026年3月18日
自発的なレビュー
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing!
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing!
Excellent service & knowledge
Our Travel agent (Bianca) was very knowledgeable & found us a great option to choose from.
There were no delays with quick responses to our questions.
2025年11月11日
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
Thank you for taking the time to share your great review for the team 😊
I have been using Bianca Barton at…
I have been using Bianca Barton at flight Centre for past several years and feel completely at ease knowing that if I need to change flight schedules while overseas, it's all looked after.
2025年5月15日
自発的なレビュー
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
Hi David,
We're happy to hear that you feel at ease with our services. It means a lot to us that we can provide support when changes are needed during your travels. Thanks for your review.
Best travel agent ever …
We have booked our flights with Kelly Richard's from Flight Centre Ponsonby again. We have to go to Frankfurt because my mum is not well.
Kelly was fantastic again. The great thing is that she really listens and finds what you need with a lot of patience.
She is super experienced and professional. I just feel that I am in very good hands with her. And I can totally trust her.
2025年3月6日
自発的なレビュー
Flight Centre New Zealand - Flight Centre Ponsonby からの回答
We appreciate your kind words about Kelly. It's wonderful to hear that she was able to help you find the flights you needed during such a difficult time. Her dedication to providing excellent customer service and her expertise in finding the right solutions are truly valued. We are glad you felt confident and well-supported throughout the process.
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