I have an older system installed in 2019. Some of the components understandably will require replacement over time. Whenever I have an issue, it is great that Flologic has a question portal on the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We just moved into a brand new home with FloLogic installed. After two months in the house FloLogic told us that we had a leak. We eventually pinpointed it underground and outside. The pipe was l... もっと見る
Great system, gives me peace of mind being able to see on the app if there's any leaks when I'm away. I used to have the original FloLogic when it first came out, this is much more user friendly!!!!
The product is excellent, is easy to use and set-up was easy. The optional check valve mates directly with the valve assembly and is worth the $$. Something went wrong with the shipping with every... もっと見る
企業情報
当該企業による記述
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
連絡先
1015 Aviation Parkway, Suite 900, 27560, Morrisville, 米国
- (877) FloLogic
- info@flologic.com
- flologic.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 46%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The guys from Flologic support are…
The guys from Flologic support are amazing!I got fast and professional help from them!
Customer service was great and unit…
Customer service was great and unit operates exactly as expected
I can’t be more pleased
I can’t be more pleased. The product is by far “best in class.” Furthermore, the pre- and post-sales support has been outstanding!
Not only is FloLogic a great water detection system but their support is second to none
Excellent support, always able to reach a live support tech who are all very knowledgeable
Great service consultant team will walk you through any problem. System will pay for itself with insurance savings.
I have an older system installed in 2019. Some of the components understandably will require replacement over time. Whenever I have an issue, it is great that Flologic has a question portal on the website. Whenever I submit a question, it is answered promptly and a solution is offered that always solves the issue.
The system has paid for itself three-fold with the insurance discounts for having it protect our home.
Great system
Great system, gives me peace of mind being able to see on the app if there's any leaks when I'm away. I used to have the original FloLogic when it first came out, this is much more user friendly!!!!
New home, big leak …
We just moved into a brand new home with FloLogic installed. After two months in the house FloLogic told us that we had a leak. We eventually pinpointed it underground and outside. The pipe was leaking a third of a gallon every minute. It would probably have taken us several months to figure out we had a problem without our Flologic system! Thank you!
⭐⭐⭐⭐⭐ Outstanding Product and Exceptional Customer Support!
FloLogic has been fantastic, both as a system and as a company. The system itself is incredibly well-designed, reliable, and provides genuine peace of mind. Knowing that you have an added layer of protection against potential water leaks and costly water damage is invaluable. It’s a smart investment for any homeowner looking to protect their property.
What really sets FloLogic apart, though, is the customer support. Their team is knowledgeable, responsive, professional, and genuinely committed to helping customers. Whether you're asking questions, troubleshooting an issue, or looking for guidance, they take the time to make sure you get the help you need. That level of service makes a huge difference and speaks volumes about the company as a whole.
It’s refreshing to work with a company that stands behind its product and puts its customers first. Between the quality of the system and the outstanding support team, FloLogic has earned my highest recommendation. If you're considering a water leak detection and protection system, FloLogic is absolutely worth a look!
You had to send us a new unit because…
You had to send us a new unit because the original had some incorrect features in the program. So we had to pay our plumber to come back and reinstall our 2" Shutoff Order #12046. It seems to be working fine now but on Friday an hour after the new install it shut off for no reason. I would like to get a text/notification to my cell when this happens. I need to learn the system. Is there an easy tutorial? Ohterwise I'm very happy and looking forward to the benefits.
Provides confidence that water will shut off in a leak. But software is often glitchy.
I like that it does provide it's intended service. I am confident that it will shut water off in a leak situation. That said, the device seems to have a mind of it's own. I know that I have it set to not go into away mode for more than 7 days but it will go into away mode within 4. That would be ok if it would quickly go back to home mode. It does not through the app, nor does it without a few proddings with the Home button over several minutes.
System provides easy app access and…
System provides easy app access and peace of mind. I have 2 systems and I am very pleased.
Excellent product - good value
The product is excellent, is easy to use and set-up was easy. The optional check valve mates directly with the valve assembly and is worth the $$.
Something went wrong with the shipping with everything loose inside a big box banging around. Luckily nothing was damaged. Whether poor packing or carrier problem is unknown.
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