I have an older system installed in 2019. Some of the components understandably will require replacement over time. Whenever I have an issue, it is great that Flologic has a question portal on the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We just moved into a brand new home with FloLogic installed. After two months in the house FloLogic told us that we had a leak. We eventually pinpointed it underground and outside. The pipe was l... もっと見る
Great system, gives me peace of mind being able to see on the app if there's any leaks when I'm away. I used to have the original FloLogic when it first came out, this is much more user friendly!!!!
The product is excellent, is easy to use and set-up was easy. The optional check valve mates directly with the valve assembly and is worth the $$. Something went wrong with the shipping with every... もっと見る
企業情報
当該企業による記述
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
連絡先
1015 Aviation Parkway, Suite 900, 27560, Morrisville, 米国
- (877) FloLogic
- info@flologic.com
- flologic.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 46%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor signal strength
The signal between the gateway and the connect module continuosly and regualry drops off shutting down the app access to the system. The Pinpoint sensors do not connect to the gateway unless they are on the same floor of the house and fairly close. I will need to buy at least 2 and maybe 3 range extenders. Frustrating experience!!
I will have one in every home I own.
I love the device, we purchased an earlier model that lasted many years. The new model is much easier to use, it has internet access and a simple and straightforward app.
I have no complaints
I have no complaints.
Everytime I call someone answers and always is helpful.
One of the better tech supports.
I setup every house we build and they have always helped when I have had any issues.
The FloLogic System…
The FloLogic system has been very reliable for over 10 years. It is great to be able to control remotely for things like when i need to turn the water on for the spa service company to fill the spa or when guests are arriving and we are not there.
I recently developed a WiFi connection issue. I spoke with Brendan of their inside sales and support group and he got things up and working again in less than 10 minutes.
I would highly recommend this system and this company.
Remote connection now on both houses
I’ve had Flologic for 9 years in my primary home and my secondary for 3 years, WiFi one one but not the other. The new Connect module we easy to install and works great
The FloLogic shutoff valve is a…
The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use. Our water has high minerals which we felt would have caused a paddle-type shutoff to fail. The app has many useful, fully programmable features. The financial strength of the parent company, Bradford White Corporation was another reason we chose the FloLogic product. Too many other companies in this arena have come and gone leaving buyers with an unsupported product. The old adage of you get what you pay for applies.
Ease of use and knowing we are…
Ease of use and knowing we are protected from major water damage when we are away
Great product and amazing customer support!!!
Great product and amazing customer support!!! I've had my FloLogic installed now for almost a year. It has worked perfectly. There is nothing better than the peace of mind this product gives you with an older home and, we travel often. Recently I had to call their customer support line for some help with internet connectivity on my side. I spoke with Brendan who was amazing. This is what customer service should be!!!! Thank you so much!!!!!
I had a technical issue and Joey was…
I had a technical issue and Joey was amazing. He knew right away what the problem was and helped me navigate the app to resolve issue. Had other questions that he answered. Very patient, helpful and knowledgeable. That is what I call customer service
I needed to add the gateway connect to…
I needed to add the gateway connect to my system and it works perfectly. I can now control everything from anywhere!
Our plumber did a great job installing…
Our plumber did a great job installing the system. We had an issue with the water softener bypass device. It failed and caused our water to shut off multiple times. The plumber replaced it and it works fine now. We have some WiFi connectivity issues that cause the system to go dark from the app once in a while. Overall, the app seems to work well and the device is well built.
Big mistake installing this
The system is constantly cutting off the water supply, even with no leaks
Even though i have disabled the unit monitoring water flo, it still shuts off the water
The app is terrible - the font is too small to read without a magnifying glass and is really difficult to use. It does not notify me in advance of shutting off the water.
i regret installing this system
The Moen Flo's that I have in my other houses are much, much better and cost significantly less.
i put the Flologic in so the house manager could manage the system as well as me, but its a terrible system
it was a very expensive mistake
Always enjoy installing FloLogic water…
Always enjoy installing FloLogic water monitoring systems for our customers. FloLogics customer service is always helpful when their services are needed for any hurdles or concerns. Special thanks to Thomas for always being there when we need someone.
very quick response and support help…support help
very quick response and support help that was very thorough and helpful
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