I have an older system installed in 2019. Some of the components understandably will require replacement over time. Whenever I have an issue, it is great that Flologic has a question portal on the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We just moved into a brand new home with FloLogic installed. After two months in the house FloLogic told us that we had a leak. We eventually pinpointed it underground and outside. The pipe was l... もっと見る
Great system, gives me peace of mind being able to see on the app if there's any leaks when I'm away. I used to have the original FloLogic when it first came out, this is much more user friendly!!!!
The product is excellent, is easy to use and set-up was easy. The optional check valve mates directly with the valve assembly and is worth the $$. Something went wrong with the shipping with every... もっと見る
企業情報
当該企業による記述
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
連絡先
1015 Aviation Parkway, Suite 900, 27560, Morrisville, 米国
- (877) FloLogic
- info@flologic.com
- flologic.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 46%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service
I like how easy Flologic has been
I like how easy Flologic has been and it's brought some accountability to cleaners that are working on the house when I'm not there. I'm disappointed I can't see how much water has been used over a a day, week or month. I was surprised there was no usage information.
Excellent product
Excellent product. I manage UHNW estates and use flow logic everywhere
high-quality product, very customizable, highly recommend.
Excellent product
Excellent product. Very knowledgeable customer service techs. Flologic is top of the line equipment. I highly recommend them.
Product performs as advertised
Product performs as advertised. Quality material used. It'll take some dialing in the sensitivity after the initial set up so it doesn't keep shutting off the water. Once you've dialed in the appropriate settings, it works wonderfully.
Would appreciate some analytical tools in future updates, but it's great as is.
DeTemple Pluming was great.
Caution: Outrageous Restocking Fee
Flologic’s website should have a big warning ⚠️ Do not buy this without consulting a plumber and electrician. Their restocking fee is also absurd for unopened devices…. considering shipping is also paid by the customer.
It keeps switching off and on
Joey was extremly helpful
Joey was extremly helpful. I was not able to access the app, the FloLogic was offline and wasn't getting power. He took the time to help me resolve all issues. He is the best customer service rep I have interacted with in a very long time!
Superb Customer Service
Without question, FloLogic has the best customer support team of any business I have ever interacted with. The representatives are uniformly courteous, knowledgeable, patient, and readily available. Unlike many businesses that severely reduced customer service following COVID, FloLogic clearly has made an affirmative decision to distinguish itself from its competitors based on its service. From the perspective of a homeowner who has had a FloLogic valve for almost 8 years now, I can say that this strategy has been extremely successful. I would like to thank the entire customer service team at FloLogic.
Brendan Kennedy was fantastic on a…
Brendan Kennedy was fantastic on a customer service phone call today. He knows his product and was a pleasure to talk to. Brendan solved our startup problem in short order. Plus he gave us some good advice for going forward. A+
Love the FloLogic, and the Connect+Gateway+App work terrifically
I installed a 1" FloLogic leak sensor valve about 18 months ago, and added the Connect module and the internet Gateway. I love it. The ability to monitor flow rates has given me visibility into my own water consumption, specifically including visibility into the (in-)efficiency of my reverse-osmosis filter, leading me to addition of a permeate pump on the R-O. It has caught a number of leaks such as a flowing toilet and a running hose bib, allowing me to fix the problems. I love it and will help my kids install them when they are ready.
Gives me peace that I don’t have to…
Gives me peace that I don’t have to worry anymore about knowing that I will be alerted if I have an issue with leaking pipes.
Best customer service I’ve ever…
Best customer service I’ve ever received. I have received live-person responses to questions as late as midnight. I don’t think these guys ever sleep. The system is the best too.
Chris C
Too sensitive
Thomas was awesome
Thomas was awesome. He immediately started helping get my FloLogic operational. He guided me through the steps with patience and professionalism, every thing he did happened exactly as he said it would, he had me back on line promptly. Every company selling high end products like FloLogic, needs a Thomas Harde
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