I made a trip out to floorstore to look for some carpets where i was helped by Jake. I wasn’t rushed and was given some advice about what would be the best options for what I was looking for. He helpe... もっと見る
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Quality flooring at affordable prices & helpful guidance from experienced staff. Thanks to John who made the process so hassle free & easy & very pleased with our choice. Well recommended & well worth... もっと見る
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Went into Floorstore today after being given a personal recommendation. As soon as I entered the store I was greeted by John. John was attentive,knowledgable and discussed various options available.... もっと見る
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Two visits to Crossgates Floorstore outlet. First to scope a (new to me) product category, learn a little and suss out prices. John listened and steered, non salesy and gave space to look around and q... もっと見る
企業が回答しました
企業情報
当該企業による記述
Looking for amazing flooring at unbeatable prices? Look no further than the Floorstore Outlet on Station Road which is about 4.00 mile drive from the city centre near Cross Gates Station! Our huge 13,000-square-foot showroom is packed with a fantastic range of carpets, laminates, vinyls and wood flooring, all at prices you won’t believe. The best part we even have discontinued lines of the best brands in the market such as Quick-Step, Karndean, Amtico and many more. Our knowledgeable staff are on hand to offer expert advice and help you find the perfect flooring for your home or business. And with our huge range of stock, we’re sure to have something that’s just right for you. So why wait? Come and visit us today and see for yourself!
We've Got You Covered
当該企業による記述
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
連絡先
Station Road, Cross Gates, LS15 8BZ, Leeds, West Yorkshire, 英国
- 01138314652
Get FREE underlay on any flooring order
4.8
優良
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent floor fitting by Jonathan and…
Excellent floor fitting by Jonathan and colleague. John at floorstore was able to sort an issue out within minutes of heading into store. Exceptional customer service. Thank you
2026年4月7日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi David,
Thank you so much for your fantastic review.
We’re delighted to hear you were pleased with the floor fitting by Jonathan and his colleague, and that John was able to resolve your issue so quickly in store.
Exceptional customer service is exactly what we aim for — thank you for your kind words and support!
great experience
Matt was really helpful with sorting us out with new kitchen flooring
2026年4月7日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Jess,
Thank you for your lovely review.
We’re so pleased to hear Matt was really helpful in getting your new kitchen flooring sorted.
We really appreciate your support and hope to see you again soon!
5 star service from Matt at Floorstore…
5 star service from Matt at Floorstore Crossgates. Very friendly and helpful.
2026年4月6日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Edward,
Thank you for your fantastic review.
We’re so pleased to hear you received 5-star service from Matt at our Crossgates store.
He’ll be delighted to know you found him friendly and helpful. We really appreciate your support and hope to see you again soon!
Just completed the purchase of my…
Just completed the purchase of my flooring for my study, Matt was very helpful in making my choice, with good advice on products and suitability, highly recommended.
2026年4月6日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi David,
Thank you for your fantastic review.
We’re delighted to hear Matt was able to help you choose the right flooring for your study and provide helpful advice on the best options.
Thank you for the recommendation — we truly appreciate your support and hope to see you again soon!
Very easy to shop
Very easy to approach, Matt was very friendly and polite and extremely helpful to our needs and sorted out the requirements with added help and advice
2026年4月4日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Richard,
Thank you for your lovely review.
We’re so pleased to hear Matt was friendly, polite, and extremely helpful in sorting everything out for you.
It’s great to know you felt comfortable and well advised throughout — we truly appreciate your support and hope to see you again soon!
Very quick service and explained…
Very quick service and explained thoroughly by John and Matt 👍🏻
2026年4月4日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Tommy,
Thank you for your great review.
We’re so pleased to hear you received quick service and that John and Matt explained everything thoroughly.
We really appreciate your support and hope to see you again soon!
Great shop with lots of choice on…
Great shop with lots of choice on flooring for our house. John was very helpful and knowledgeable on all the different options available to us. Would recommend
2026年4月3日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Aaron,
Thank you for your lovely review.
We’re so pleased you enjoyed the wide choice of flooring for your home.
John will be delighted to hear you found him helpful and knowledgeable. Thank you for the recommendation — we truly appreciate your support!
Matt was fantastic with his advice…
Matt was fantastic with his advice regarding wood flooring and underlay. Would highly recommend this company as very helpful and also got a great deal.
2026年4月3日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi David,
Thank you for your fantastic review.
We’re so pleased to hear Matt was able to provide great advice on your wood flooring and underlay.
It’s great to know you found us helpful and got a great deal too. Thank you for the recommendation — we truly appreciate your support!
Positive experience
Excellent salesman
Brilliant selection of carpets
Really good customer service
Both fitters and the person who measured were excellent
A totally positive experience from beginning to end
Would recommend
2026年2月17日
Floorstore - Cross Gates からの回答
Hi Elizabeth,
Thank you so much for your fantastic review.
We’re delighted to hear you had such a positive experience from start to finish.
It’s great to know you were happy with the service in store, the selection of carpets, and that both the measuring and fitting teams did an excellent job.
Thank you for the recommendation — we truly appreciate your support!
Excellent choices of various flooring…
Excellent choices of various flooring at a very competitive prices. Very friendly and helpful staff.
2026年4月1日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi,
Thank you for your lovely review.
We’re so pleased you were happy with our wide range of flooring and competitive prices.
It’s great to hear you found our team friendly and helpful. We really appreciate your support and hope to see you again soon!
John was superb
John was superb, was genuinely interested in what we wanted, ensuring we got the right product in the right colour and he was very knowledgeable.
2026年3月25日
Floorstore - Cross Gates からの回答
Hi Jacqui,
Thank you for your wonderful review.
We’re delighted to hear John provided such a great experience and took the time to understand exactly what you were looking for.
It’s fantastic to know his knowledge helped you find the right product and colour. We really appreciate your support and hope to see you again soon!
Great quality, prices and staff
Matt was great to deal with, quick and easy great deal on quality vinyl flooring. Will be returning for carpets soon. Cheers guys.
2026年3月31日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Ryan,
Thank you for your fantastic review.
We’re so pleased to hear Matt was great to deal with and that everything was quick and easy.
It’s great to know you’re happy with the quality vinyl flooring and the deal you received. We look forward to welcoming you back for your carpets soon — thank you for your support!
Matt and the team were knowledgeable…
Matt and the team were knowledgeable and personable and went above and beyond to deliver. Thank you so.much guys. Keep.it up.
2026年3月29日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Jaspal,
Thank you so much for your fantastic review.
We’re delighted to hear Matt and the team were knowledgeable, personable, and went above and beyond for you.
Your kind words mean a lot — thank you for your support, and we hope to see you again soon!
Kitchen flooring
Came in to the store, John was amazing helped us with his knowledge with colours and materials, got the perfect floor really happy, would definitely recommend
2026年3月29日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Chris,
Thank you for your fantastic review.
We’re delighted to hear John was amazing and able to help you choose the perfect flooring with his knowledge of colours and materials.
It’s great to know you’re really happy with your choice — thank you for the recommendation, we truly appreciate your support!
John is very good and he offer me great…
John is very good and he offer me great prices.
2026年3月28日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Jackie,
Thank you for your great review.
We’re so pleased to hear John looked after you and offered you great prices.
We really appreciate your support and hope to see you again soon!
Floorstore - Cross Gates からの回答
Hi Tina,
Thank you for your great review.
We’re so pleased you were happy with our prices and that John provided great service.
We really appreciate your support and hope to see you again soon!
Floorstore - Cross Gates からの回答
Thank you for your great feedback! We're delighted to hear you received excellent advice and service from John, we’ll be sure to pass this on to him.
We really appreciate your support and hope to help you again with your next project!
Had incredible service today from John…
Had incredible service today from John at Floorstore! He was able to get me booked in really quickly and find me the perfect flooring. Thank you John again!
2026年3月25日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Leo,
Thank you for your fantastic review.
We’re delighted to hear you had incredible service from John and that he was able to get everything sorted quickly while helping you find the perfect flooring.
John will be so pleased to hear your kind words — thank you again for your support!
John was great and very friendly
John was great and very friendly. Carpets are quality and good prices. Definitely will be back to buy another bedroom carpet.
2026年3月25日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Chris,
Thank you for your lovely review.
We’re so pleased to hear John was friendly and that you’re happy with the quality and prices of our carpets.
It’s great to know you’ll be back for another bedroom — we look forward to helping you again soon!
Great price for quality
Great price for quality, john was a brilliant salesman best around
2026年3月25日
自発的なレビュー
Floorstore - Cross Gates からの回答
Hi Jill,
Thank you for your fantastic review.
We’re so pleased you were happy with the quality and price. John will be delighted to hear you think he’s the best around!
We really appreciate your support and hope to see you again soon!
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