Great company to deal with, good advice on the best carpets irrespective of the budget. Good range of styles and colours. Previously purchased laminate flooring which is still looking great after 4 ye... もっと見る
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The new flooring was fitted almost 9 months ago; we've had no problems with it at all and still looks as good today as 9 months ago. Everything went well with the whole process from looking at produ... もっと見る
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Very helpful, polite, gave us the right amount of information, ended up ordering not just due to price but because of the customer service.
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We had a new landing carpet, as well as stair runner including stair rods supplied and installed by Floorstore, and they were fantastic throughout. They were very friendly and helpful as we looked for... もっと見る
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企業情報
当該企業による記述
Floorstore Harrogate, 3,000 square foot showroom is beautifully designed to offer a fantastic range of Carpets, Laminates, Vinyls & Wood Flooring. At Floorstore, we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic & commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have in finding the perfect flooring for your space.
We've Got You Covered
当該企業による記述
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
連絡先
87 – 89 Leeds Road, HG2 8BE, Harrogate, North Yorkshire, 英国
- 01423276185
Get FREE underlay on any flooring order
4.6
優良
33件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 91％に回答しています
通常48時間以内に回答
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Very helpful
Very helpful, polite, gave us the right amount of information, ended up ordering not just due to price but because of the customer service.
2026年8月18日
自発的なレビュー
Floorstore - Harrogate からの回答
Thank you for your wonderful review! We’re delighted that our team was helpful, polite and provided all the information you needed without overwhelming you. It’s especially lovely to know that our customer service, as well as our pricing, helped you choose Floorstore. We truly appreciate your order!
Great company to deal with
Great company to deal with, good advice on the best carpets irrespective of the budget. Good range of styles and colours. Previously purchased laminate flooring which is still looking great after 4 years.
2026年8月10日
Floorstore - Harrogate からの回答
It’s wonderful to know you returned to us after having such a positive experience with your laminate flooring four years ago. We’re pleased you valued the honest guidance and found plenty of carpet styles and colours to choose from. Many thanks for your continued trust in Floorstore!
Just placed an order in store
Just placed an order in store. So helpful, quick, good price, fitting booked next week. Great.
2026年8月12日
自発的なレビュー
Floorstore - Harrogate からの回答
It’s lovely to hear that placing your order in store was so quick and straightforward. We’re pleased the team could help you find the right flooring at a good price, and we hope everything goes smoothly with the fitting next week!
Great service and choice
Very helpful and patient service from Adrian, whilst I chose a carpet
2026年8月11日
自発的なレビュー
Floorstore - Harrogate からの回答
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear that Adrian was helpful and patient while you chose your carpet. We’ll be sure to pass your kind feedback on to him, and we hope you’re very happy with your choice.
A genuinely lovely team of people that…
A genuinely lovely team of people that listen well, know their product and can advise. Highly recommend
2026年8月5日
Floorstore - Harrogate からの回答
Thank you for the fantastic review! We’re delighted you found our team knowledgeable, attentive and helpful. We really appreciate your recommendation and hope to welcome you back to Floorstore again soon!
Floorstore - Harrogate からの回答
Thanks for the kind words! We’re glad you enjoyed visiting our showroom and had such a positive experience with the team.
Generally Good
Very helpful in letting us borrow carpet samples to try at home, but arrangements for measuring and fitting didn't go to plan.
2026年7月23日
Floorstore - Harrogate からの回答
Thank you for your honest feedback. We’re glad the carpet samples helped you choose at home, although we’re sorry the measuring and fitting arrangements didn’t go as smoothly as they should have. We appreciate you bringing this to our attention and will use your comments to help improve our service.
We recently had new flooring installed…
We recently had new flooring installed by The Floorstore Harrogate and couldn’t be happier with the whole experience.
We first met Adrian in the showroom, and he was incredibly thorough while explaining the different flooring options. His knowledge and advice were excellent, and he really helped us choose the right product for our home.
The installation was carried out by Ian Hardy, who did an outstanding job. His workmanship is exceptional, and the finished result looks amazing. We are extremely pleased with the quality of the installation and the overall service from start to finish.
Highly recommend The Floorstore Harrogate for both their expertise and professionalism.
2026年6月6日
Floorstore - Harrogate からの回答
Thank you for taking the time to leave such a fantastic review.
We’re delighted to hear you couldn’t be happier with your experience at our Harrogate showroom. It’s great to know Adrian was able to guide you through the different flooring options and help you choose the right product for your home.
We’re also really pleased to hear Ian did such an outstanding job with the installation and that you’re so happy with the finished result.
Thank you again for choosing Floorstore Harrogate and for your recommendation, we really appreciate it.
Very helpful and very patient staff
Very helpful and very patient staff. Professional and well organised from ordering to fitting
2026年6月22日
Floorstore - Harrogate からの回答
Thank you for your lovely review. We’re really pleased to hear our team were helpful, patient and professional throughout your experience. It’s great to know everything felt well organised from ordering through to fitting, and we hope you love your new flooring.
Excellent experience from store visit to fitting
Adrian at Harrogate branch was very helpful in store. Prompt service and fast fitting date to accommodate our requirements. Good communication and pleased with the fitting service from Ronnie.
2026年6月6日
Floorstore - Harrogate からの回答
Thank you for your fantastic review. We’re so pleased to hear you had an excellent experience from your visit to our Harrogate store through to fitting.
It’s lovely to know Adrian was helpful, that we could accommodate your timescales, and that Ronnie provided a fitting service you’re pleased with. We really appreciate your feedback and hope you enjoy your new flooring.
I received great service at the store in Harrogate and the fitting was excellent
I received great service at the store and Paul managed to make a plan with sending Sacko to come and got my floors on a Sunday. Sacko was great and very professional . He worked solidly and the result is great.
2026年6月1日
自発的なレビュー
Floorstore - Harrogate からの回答
Thank you for your wonderful review, Val! We’re so pleased to hear you received great service from our Harrogate store and that Paul was able to help arrange everything for you.
It’s fantastic to know Sacko went above and beyond to fit your flooring on a Sunday and that you were so happy with his professionalism and workmanship. We’ll be sure to pass on your kind words to both Paul and Sacko.
We really appreciate your feedback and hope you enjoy your new flooring for many years to come!
We have had our whole house fitted by…
We have had our whole house fitted by the Floorstore over the last 12 months. We had a few problems that we dealt with quickly and efficiently and we are delighted with our new flooring and the service and the fitters. A great job - would highly recommend! Great price and value,
2025年12月18日
自発的なレビュー
Floorstore - Harrogate からの回答
Hi,
Thank you for your fantastic review! We’re delighted to hear you chose us to fit flooring throughout your whole home and that you’re so pleased with the final result.
It’s great to know any issues along the way were resolved quickly and efficiently, and that you were happy with both the service and our fitters. We really appreciate your recommendation and are glad you found such great value with us.
If you need anything in the future, we’re always here to help!
A friendly, excellent and professional company to deal with.
I was given good advice on what was suitable for my conservatory upgrade. They sent an employee to measure the area to be re-floored, ordered the flooring and arranged a contractor to fit the flooring. This process was seamless and very professional all the way through. The service was first class.I would certainly use them again.
2025年5月15日
Floorstore - Harrogate からの回答
Hi,
Thank you for your wonderful review! We’re delighted to hear you found our team friendly, professional, and helpful throughout the whole process. It’s great to know the advice, measuring service, and installation all came together seamlessly for your conservatory upgrade.
We really appreciate your kind words and are so pleased you were happy with the service from start to finish. We look forward to helping you again in the future!
Good choice of flooring
Good choice of flooring. Helpful staff. Fitting appointment time agreed and stuck to!
Flooring fitter was excellent.
Would recommend
2025年11月30日
Floorstore - Harrogate からの回答
Hi John,
Thank you for your great review! We’re really pleased to hear you were happy with the range of flooring and found our team helpful. It’s fantastic to know your fitting appointment ran as planned and that the fitter did an excellent job.
We really appreciate your recommendation and are always here if you need anything in the future!
Return customers
Return customers - great experience both in the shop and with the fitter. Highly recommended.
2026年2月4日
Floorstore - Harrogate からの回答
Hi Alex,
Thank you for your wonderful review! We’re delighted to hear you had another great experience with us, both in-store and with the fitter. It really means a lot that you’ve returned to us and would recommend our service.
We look forward to helping you again in the future!
Floorstore - Harrogate からの回答
Hi,
Thank you for your great review! We’re really pleased to hear you had a positive experience with both our store team and fitters. We’ll be sure to pass on your feedback—if you need anything else, we’re always here to help!
I found this firm very professional and…
I found this firm very professional and efficient in every way. From the moment I contacted them they were keen to help me. They kept me in formed at every stage regarding the fitting of my floor covering.
I highly recommend Floorstore
2025年12月1日
Floorstore - Harrogate からの回答
Hi,
Thank you for your wonderful review! We’re delighted to hear you found our team professional and efficient throughout the whole process. Keeping you informed every step of the way is really important to us, so it’s great to know that made a difference.
We truly appreciate your recommendation and are always here if you need anything in the future!
New floor fitted 9 months ago
The new flooring was fitted almost 9 months ago; we've had no problems with it at all and still looks as good today as 9 months ago.
Everything went well with the whole process from looking at products in the store and the excellent advice received from there right up to the floor being fitted.
Would happily recommend Floorstore Harrogate.
2025年7月28日
Floorstore - Harrogate からの回答
Hi Gordon,
Thank you for such a lovely and detailed review!
We’re delighted to hear your flooring is still looking as good as new after 9 months — that’s exactly what we love to hear. It’s great to know everything went smoothly from your initial visit in store right through to fitting, and that the team in Harrogate could provide helpful advice along the way.
We really appreciate your recommendation and are always here if you need anything in the future!
Excellent Service
We couldn't ask for more. An attentive ear, a willingness to discuss options and give sound advice. Adrian has been superb to deal with and will be using Floorstore again shortly.
Thank you
2025年9月30日
Floorstore - Harrogate からの回答
Hi Alexandra,
Thank you so much for your wonderful review.
We’re delighted to hear you felt so well looked after and supported throughout the process.
Adrian will be thrilled to know you found him so helpful and great to deal with.
We truly appreciate your support and look forward to helping you again very soon!
Fitting is under taken by a different…
Fitting is under taken by a different contractor so any issues are challenging to resolve. I wasn't happy with the final finish, but was told at my cost a second visit could be made. I wouldn't use them again.
2025年12月1日
Floorstore - Harrogate からの回答
We’re sorry to hear you feel this way following your experience.
As stated on the receipt and in our terms and conditions, fitting is carried out by independent contractors under a separate agreement, with payment made directly to them. We aim to be fully transparent about this from the outset.
We also understand the fitting took place in December, and we were not made aware of any concerns at the time. Raising issues at the point of installation allows them to be addressed much more effectively.
We always aim to be clear and supportive throughout the process.
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