We recently had new flooring installed by The Floorstore Harrogate and couldn’t be happier with the whole experience. We first met Adrian in the showroom, and he was incredibly thorough while e... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The new flooring was fitted almost 9 months ago; we've had no problems with it at all and still looks as good today as 9 months ago. Everything went well with the whole process from looking at produ... もっと見る
企業が回答しました
We had a new landing carpet, as well as stair runner including stair rods supplied and installed by Floorstore, and they were fantastic throughout. They were very friendly and helpful as we looked for... もっと見る
企業が回答しました
I was given good advice on what was suitable for my conservatory upgrade. They sent an employee to measure the area to be re-floored, ordered the flooring and arranged a contractor to fit the flooring... もっと見る
企業が回答しました
企業情報
当該企業による記述
Floorstore Harrogate, 3,000 square foot showroom is beautifully designed to offer a fantastic range of Carpets, Laminates, Vinyls & Wood Flooring. At Floorstore, we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic & commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have in finding the perfect flooring for your space.
We've Got You Covered
当該企業による記述
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
連絡先
87 – 89 Leeds Road, HG2 8BE, Harrogate, North Yorkshire, 英国
- 01423276185
Get FREE underlay on any flooring order
4.5
優良
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 91％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We recently had new flooring installed…
We recently had new flooring installed by The Floorstore Harrogate and couldn’t be happier with the whole experience.
We first met Adrian in the showroom, and he was incredibly thorough while explaining the different flooring options. His knowledge and advice were excellent, and he really helped us choose the right product for our home.
The installation was carried out by Ian Hardy, who did an outstanding job. His workmanship is exceptional, and the finished result looks amazing. We are extremely pleased with the quality of the installation and the overall service from start to finish.
Highly recommend The Floorstore Harrogate for both their expertise and professionalism.
2026年6月6日
Floorstore - Harrogate からの回答
Thank you for taking the time to leave such a fantastic review.
We’re delighted to hear you couldn’t be happier with your experience at our Harrogate showroom. It’s great to know Adrian was able to guide you through the different flooring options and help you choose the right product for your home.
We’re also really pleased to hear Ian did such an outstanding job with the installation and that you’re so happy with the finished result.
Thank you again for choosing Floorstore Harrogate and for your recommendation, we really appreciate it.
Very helpful and very patient staff
Very helpful and very patient staff. Professional and well organised from ordering to fitting
2026年6月22日
Floorstore - Harrogate からの回答
Thank you for your lovely review. We’re really pleased to hear our team were helpful, patient and professional throughout your experience. It’s great to know everything felt well organised from ordering through to fitting, and we hope you love your new flooring.
Excellent experience from store visit to fitting
Adrian at Harrogate branch was very helpful in store. Prompt service and fast fitting date to accommodate our requirements. Good communication and pleased with the fitting service from Ronnie.
2026年6月6日
Floorstore - Harrogate からの回答
Thank you for your fantastic review. We’re so pleased to hear you had an excellent experience from your visit to our Harrogate store through to fitting.
It’s lovely to know Adrian was helpful, that we could accommodate your timescales, and that Ronnie provided a fitting service you’re pleased with. We really appreciate your feedback and hope you enjoy your new flooring.
I received great service at the store in Harrogate and the fitting was excellent
I received great service at the store and Paul managed to make a plan with sending Sacko to come and got my floors on a Sunday. Sacko was great and very professional . He worked solidly and the result is great.
2026年6月1日
自発的なレビュー
Floorstore - Harrogate からの回答
Thank you for your wonderful review, Val! We’re so pleased to hear you received great service from our Harrogate store and that Paul was able to help arrange everything for you.
It’s fantastic to know Sacko went above and beyond to fit your flooring on a Sunday and that you were so happy with his professionalism and workmanship. We’ll be sure to pass on your kind words to both Paul and Sacko.
We really appreciate your feedback and hope you enjoy your new flooring for many years to come!
We have had our whole house fitted by…
We have had our whole house fitted by the Floorstore over the last 12 months. We had a few problems that we dealt with quickly and efficiently and we are delighted with our new flooring and the service and the fitters. A great job - would highly recommend! Great price and value,
2025年12月18日
自発的なレビュー
Floorstore - Harrogate からの回答
Hi,
Thank you for your fantastic review! We’re delighted to hear you chose us to fit flooring throughout your whole home and that you’re so pleased with the final result.
It’s great to know any issues along the way were resolved quickly and efficiently, and that you were happy with both the service and our fitters. We really appreciate your recommendation and are glad you found such great value with us.
If you need anything in the future, we’re always here to help!
A friendly, excellent and professional company to deal with.
I was given good advice on what was suitable for my conservatory upgrade. They sent an employee to measure the area to be re-floored, ordered the flooring and arranged a contractor to fit the flooring. This process was seamless and very professional all the way through. The service was first class.I would certainly use them again.
2025年5月15日
Floorstore - Harrogate からの回答
Hi,
Thank you for your wonderful review! We’re delighted to hear you found our team friendly, professional, and helpful throughout the whole process. It’s great to know the advice, measuring service, and installation all came together seamlessly for your conservatory upgrade.
We really appreciate your kind words and are so pleased you were happy with the service from start to finish. We look forward to helping you again in the future!
Good choice of flooring
Good choice of flooring. Helpful staff. Fitting appointment time agreed and stuck to!
Flooring fitter was excellent.
Would recommend
2025年11月30日
Floorstore - Harrogate からの回答
Hi John,
Thank you for your great review! We’re really pleased to hear you were happy with the range of flooring and found our team helpful. It’s fantastic to know your fitting appointment ran as planned and that the fitter did an excellent job.
We really appreciate your recommendation and are always here if you need anything in the future!
Return customers
Return customers - great experience both in the shop and with the fitter. Highly recommended.
2026年2月4日
Floorstore - Harrogate からの回答
Hi Alex,
Thank you for your wonderful review! We’re delighted to hear you had another great experience with us, both in-store and with the fitter. It really means a lot that you’ve returned to us and would recommend our service.
We look forward to helping you again in the future!
Floorstore - Harrogate からの回答
Hi,
Thank you for your great review! We’re really pleased to hear you had a positive experience with both our store team and fitters. We’ll be sure to pass on your feedback—if you need anything else, we’re always here to help!
I found this firm very professional and…
I found this firm very professional and efficient in every way. From the moment I contacted them they were keen to help me. They kept me in formed at every stage regarding the fitting of my floor covering.
I highly recommend Floorstore
2025年12月1日
Floorstore - Harrogate からの回答
Hi,
Thank you for your wonderful review! We’re delighted to hear you found our team professional and efficient throughout the whole process. Keeping you informed every step of the way is really important to us, so it’s great to know that made a difference.
We truly appreciate your recommendation and are always here if you need anything in the future!
New floor fitted 9 months ago
The new flooring was fitted almost 9 months ago; we've had no problems with it at all and still looks as good today as 9 months ago.
Everything went well with the whole process from looking at products in the store and the excellent advice received from there right up to the floor being fitted.
Would happily recommend Floorstore Harrogate.
2025年7月28日
Floorstore - Harrogate からの回答
Hi Gordon,
Thank you for such a lovely and detailed review!
We’re delighted to hear your flooring is still looking as good as new after 9 months — that’s exactly what we love to hear. It’s great to know everything went smoothly from your initial visit in store right through to fitting, and that the team in Harrogate could provide helpful advice along the way.
We really appreciate your recommendation and are always here if you need anything in the future!
Excellent Service
We couldn't ask for more. An attentive ear, a willingness to discuss options and give sound advice. Adrian has been superb to deal with and will be using Floorstore again shortly.
Thank you
2025年9月30日
Floorstore - Harrogate からの回答
Hi Alexandra,
Thank you so much for your wonderful review.
We’re delighted to hear you felt so well looked after and supported throughout the process.
Adrian will be thrilled to know you found him so helpful and great to deal with.
We truly appreciate your support and look forward to helping you again very soon!
Fitting is under taken by a different…
Fitting is under taken by a different contractor so any issues are challenging to resolve. I wasn't happy with the final finish, but was told at my cost a second visit could be made. I wouldn't use them again.
2025年12月1日
Floorstore - Harrogate からの回答
We’re sorry to hear you feel this way following your experience.
As stated on the receipt and in our terms and conditions, fitting is carried out by independent contractors under a separate agreement, with payment made directly to them. We aim to be fully transparent about this from the outset.
We also understand the fitting took place in December, and we were not made aware of any concerns at the time. Raising issues at the point of installation allows them to be addressed much more effectively.
We always aim to be clear and supportive throughout the process.
First time customer in the Harrogate…
First time customer in the Harrogate branch. I went to talk about laminate flooring to replace carpets that were damaged by pets. I was greeted and asked if I needed any help ! The young man that helped me turned out to be one of the owners and what a delight had was. He gave me no nonsense advice on various flooring and after looking at colours I choose one. I was even able to book the fitters to come the following week !
I was so impressed with the service and price I decided to change the stair carpet to something more hard wearing.
I hadn’t realised it was a family and local business which I am very happy to support. The showroom is much bigger on the inside and there is a huge range of flooring. I was very pleased with the pricing and I shall be returning to get a made to measure rug once the flooring is down.
2026年3月28日
自発的なレビュー
Floorstore - Harrogate からの回答
Hi Rachel,
Thank you so much for your wonderful review.
We’re delighted to hear you had such a positive first experience at our Harrogate branch. It’s great to know you received honest, helpful advice and were able to find the right laminate flooring — and even get your fitting booked so quickly!
We’re so pleased you chose to update your stair carpet as well, and that you’re happy supporting a local, family-run business.
Thank you again for your kind words — we look forward to welcoming you back for your made-to-measure rug!
Very helpful in store staff
Very helpful in store staff, we were allowed to take away some samples to see which colours matched best.
They then came to measure up on time and the fitters did a great job, they even vacuumed up after themselves.
2026年2月9日
Floorstore - Harrogate からの回答
Thank you so much for your wonderful review.
We’re delighted to hear our in-store team were helpful and that taking samples home made choosing the right colour easier for you. It’s great to know the measuring appointment was on time and that our fitters did a fantastic job — including leaving everything clean and tidy!
We really appreciate your feedback and hope to see you again in the future.
Great service from the team
Great service from the team. Helpful instore and quick to send someone out to measure and quote
2026年1月19日
Floorstore - Harrogate からの回答
Thank you for your great review! We’re really pleased to hear you received helpful service in store and that we were quick to arrange a measure and quote.
Thanks again for choosing us and we really appreciate your feedback and look forward to helping you again in the future!
Everything went well.
We received good advice about choosing our carpets. Fitting went as planned and the whole process was carried out smoothly. We recommend floor store.
2025年12月18日
Floorstore - Harrogate からの回答
Thank you so much for your review! We’re really pleased to hear everything went well and that you found the advice helpful when choosing your carpets. It’s great to know the fitting went to plan and the whole process ran smoothly. Thanks for the recommendation, it really means a lot to us!
Wonderful team
Wonderful team, fabulous flooring and amazing customer service. Would not go anywhere else :)
2025年11月12日
自発的なレビュー
Floorstore - Harrogate からの回答
Thank you for your lovely review. We’re so pleased you’re happy with the flooring and our customer service. Your support truly means a lot to the whole team.
Hard flooring
We recently bought some hard flooring from Floorstore in Harrogate . Great experience from start to finish
Service in store from Wendy was great- knowledgeable, friendly and able to meet our short deadlines
Assessor came out same day to check the job and the fitters Karl and Joe were brilliant. Had to herring bone a plant room with lots of pipes / small kitchen and a bedroom.
So professional. Very pleasant and took care to make it look perfect. Really pleased with the results. Wish we had found this store sooner ! Would highly recommend - thank you
2025年11月24日
自発的なレビュー
Floorstore - Harrogate からの回答
Thank you so much for taking the time to share your lovely feedback! We’re delighted to hear you had such a positive experience at our Harrogate store. Wendy will be thrilled to know her knowledge and support made the process smooth for you.
We’re so pleased you’re happy with the final result, and it means a lot to us that you’d highly recommend Floorstore. Thank you again, and we hope to see you back in the future!
New carpet? Try Floorstore first.
We tried a number of other local carpet stores but they all fell short of the service on offer at Floorstore. Reception in the store is friendly and helpful without being pushy and, importantly from our point of view, the price for the carpet we chose was competitive. Communication throughout was good, delivery was on time and our fitter, Connor, was brilliant. Really, what’s not to like?
2025年10月22日
自発的なレビュー
Floorstore - Harrogate からの回答
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you had such a positive experience with our team from the warm welcome in-store to the smooth delivery and fitting. It’s great to know you found our prices competitive and our service a step above the rest. We really appreciate your recommendation and hope you enjoy your new carpet.
- Isaac
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。