Flowersatnightingale レビュヌ 

153
•
TrustScore 5段階評䟡の5

4.8

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5぀星のうち4の評䟡

Beautiful ship Health & Safety ✅ spot on Cleaning ✅ immaculate Entertainment ✅suited for all Buffet✅ Amazing choices suits all Staff✅ 1st class Cabins ✅ Enjoyed mine at front though front... もっず芋る

5぀星のうち5の評䟡

The red roses were absolutely gorgeous – so fragrant, beautifully wrapped, and such a lovely treat for our clients. It’s always a pleasure to support local, especially when the service is this fri... もっず芋る

5぀星のうち5の評䟡

Ordered a bouquet for my friends birthday - then realised hadn’t changed the address online . Sent email explaining and Nightingale florists were so helpful . They called me and we sorted out deliver... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered flowers on the website and picked them up later the same day. Received a beautiful and unusual bouquet - so much nicer than anything I could buy at a supermarket - they may be a bit more expe... もっず芋る

䌁業が回答したした

䌁業情報

  1. 花屋

圓該䌁業による蚘述

Nightingale Flowers stocks beautiful bespoke flowers and homewares from our shop in the heart of Farncombe village, Godalming. We are proud to serve our local communities of Farncombe, Godalming, Guildford & Surrey. We provide unique floristry for all events including weddings, funerals and subscriptions. Our beautiful flowers are also available for national delivery.


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4.8

優良

TrustScore 5段階評䟡の5

153件のレビュヌ

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4.8

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(153)

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5぀星のうち5の評䟡

Superb service as always

Superb service as always.
My partner was stunned by the bouquet I ordered.
Chatted by email to Katie and explained what I required, and the final product was outstanding - thank you Nightingale.
Highly recommended.

2024幎9月18日
5぀星のうち5の評䟡

I placed my order online

I placed my order online, but had a few questions, so phoned the florist who were only too happy to help. Everything was explained clearly and the process could not have been simpler. The beautiful bouquet arrived when they said and they were exactly as I had ordered. My daughter was absolutely thrilled with them. I would definitely order again.

2024幎8月27日
5぀星のうち5の評䟡

Absolutely stunning funeral flowers

Beautiful, fresh floral arrangements created by Daisy for my Mother’s funeral. From our initial chat, to the delivery of the arrangements, Daisy was approachable, knowledgeable, lovely, and calmly efficient at a very difficult time. We had some quite specific requests for flowers that Daisy found a way to include without question.

The floral arrangements were stunning, smelt gorgeous, included unique beautiful unique blooms, and were simply perfect for the occasion. Thank you so much.

I would recommend Nightingale florists without hesitation.

2024幎4月18日
5぀星のうち1の評䟡

Same day delivery not honoured

I paid for same day delivery, I entered the incorrect date by mistake. When I contacted this company and asked them that the payment of same day delivery overrides this, Daisy replied, "the delivery date is the date of delivery". Flowers were not delivered on the same day I ordered them, so I requested a refund of the £5 difference, Daisy said "I can't" do this!!! But instead she was giving me a £5 store credit. She could see that my billing address is Australia...
My advice is to enter today's date, but pay the cheaper option for delivery as they honour the date and not the type of delivery you selected/paid for. Save yourself £5 👍

2024幎3月8日
Flowersatnightingale ロゎ

Flowersatnightingale からの回答

It's really disappointing to see this review which can be really harmful to small businesses. You placed this order and selected a delivery date. We delivered on the date you selected. Only after it was out for delivery, on the date you requested, did you contact us telling us you had made a mistake. Had you contacted us immediately and told us you had chosen the wrong date, we would have delivered it on the date you actually wanted. We have offered you store credit. We offered you free delivery on your next order. I'm sure you understand that we look at the date the customer selects for delivery as opposed to breaking down the pricing of each order. We especially can't breakdown what each customer has paid for delivery on the busiest weekend of the year, Mothers Day. Of the hundred of bouquets we fulfilled that weekend, yours has been the only complaint, because you ordered incorrectly. Same day delivery is a premium service as we need to employ a driver specifically to meet these orders. Hence the increased pricing. At Nightingale we bend over backwards to offer exceptional customer service and take great care over the presentation of our bouquets.

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