being honest,i havent been tacking the instaflex consistantly so to be more procise i have to be consitant to give you a fair review not im a horrible speller. lol
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Let me tell you, booking my flight with FlyMatrix was an absolute delight! Their website was so easy to navigate, and they had such a great selection of flights to choose from, eh? The booking proce... もっと見る
Great service especially Stanley. I have been dealing with him for more than three years and he is always doing such a wonderful job and finds me best deals.
企業が回答しました
This company were very helpful to accommodate me because I am a disable senior who was concerned with getting help with my suitcase and seating arrangement. MR. Stanley and his staff member was able... もっと見る
企業情報
当該企業による記述
Traveling isn’t costly if you are traveling with us! Talk to our experts today.
連絡先
700 Smith St, 77002, Houston, 米国
- 8667703740
- support@flymatrixflights.com
- flymatrixflights.com
4.2
ほぼ満足
36件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you so patient/competent service person. …
He was patient to help us complete some very difficult flights.
2023年9月29日
being honest,i havent been tacking the…
being honest,i havent been tacking the instaflex consistantly so to be more procise i have to be consitant to give you a fair review not im a horrible speller. lol
2023年10月25日
Flymatrix からの回答
Dear Beng,
We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.
At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.
We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.
Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!
Warm regards,
Robert
Support Desk
Flymatrix
Great guy that I worked with
Great guy that I worked with! He was extremely helpful. Would certainly use you again.
2023年10月6日
Flymatrix からの回答
Dear Greg,
We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.
At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.
We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.
Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!
Warm regards,
Rob
Support Desk
Flymatrix
Scam to raise ticket price!
Made a flight reservation for $533 which was confirmed. Two weeks later I got an email telling me my credit card was declined. I called and after an hour and a half wait I discovered that one number was off in the card number. Customer service representative said they had called and left a voicemail—no voicemail! But they clearly had my email address that they waited 2 weeks to use. I could book a different flight for nearly $800 or I could get the same flight I had booked for $1009! Sounds like a scam to get more money for a cheap ticket to me! Be careful of this company!!
2023年9月27日
自発的なレビュー
Flymatrix からの回答
Dear Ms. Baker,
We understand and regret the inconvenience you have encountered. Your original purchase was for a promotional fare, and we acknowledge that the airline's inability to confirm your promotional flights and the subsequent offer of a standard fare is less than ideal.
We wish to emphasize that as a matter of principle, our agency operates with a strict policy. Specifically, we refrain from charging any fees at the time of reservation for promotional fares. Our commitment is to only proceed with charges once we receive explicit and confirmed confirmation from the airline.
We deeply regret any disruption or difficulty this situation may have caused you. Please rest assured that we are actively engaged in resolving this matter effectively and ensuring your satisfaction.
Warm regards,
Anthony
Support Desk
Flymatrix
Great service especially Stanley.
Great service especially Stanley.
I have been dealing with him for more than three years and he is always doing such a wonderful job and finds me best deals.
2023年9月17日
Flymatrix からの回答
Dear Wally Shauya,
We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.
At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.
We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.
Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!
Warm regards,
Stanley
Support Desk
Flymatrix
Will never use again
Wow, be careful of this company, they misspell names, birthdays, and travel times. They get the name and birthdate correct on the departure but not the return. They also left out the bundle package which was paid for a check bag. Use them if you wish but be cautious because you may not get on your flight as TSA inspection of your ID will not match your ticket.
2023年9月18日
自発的なレビュー
My experience was really good booking…
My experience was really good booking with Flymatrix the agent was patient and help me solve all my concern
2023年8月12日
Flymatrix からの回答
Dear Edward,
We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.
At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.
We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.
Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!
Warm regards,
Robert
Support Desk
Flymatrix
Mark was helpful and efficient during a…
Mark was helpful and efficient during a difficult time for me.
2023年7月23日
Flymatrix からの回答
Dear Janice,
We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.
At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.
We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.
Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!
Warm regards,
Anthony
Support Desk
Flymatrix
Mark in reservations is the best
Mark in reservations is the best, wil defiantly use him in the future.
2023年7月22日
Flymatrix からの回答
Dear Sharyl,
We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.
At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.
We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.
Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!
Warm regards,
Robert
Support Desk
Flymatrix
Smooth flight and timely!
2023年7月29日
Flymatrix からの回答
Dear Sandra,
We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.
At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.
We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.
Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!
Warm regards,
Stanley
Support Desk
Flymatrix
After a fiasco of hours on the phone
After a fiasco of hours on the phone prior to the trip because I had counted my 2 year old as a lap baby…they changed our flight time completely, etc. to fix it.
We had a total of 4 planes for our trip, and 2 layovers. When we went to check in the first flight we were told (not very nicely) that our 2 month old lap baby was not on anything on their side. So even though I had put all our information on our end, it was never communicated to the actual airlines. EVERY SINGLE PLANE it was a fiasco at boarding of waiting for them to fix it and RUNNING to make it on the plane. We also had to double pay for baggage even though we had already done that. Another customer on the flight mentioned they had to double pay as well and they used flymatrix. So not sure on that who is to blame.
2023年7月12日
Truly Awesome
Let me tell you, booking my flight with FlyMatrix was an absolute delight! Their website was so easy to navigate, and they had such a great selection of flights to choose from, eh? The booking process was a breeze, and there were no surprises or hidden fees, which was a huge relief. The staff was friendly and helpful, and the flight itself was comfortable and enjoyable.
Big thanks to FlyMatrix for an amazing flight experience! You've earned a loyal customer.
2023年5月30日
自発的なレビュー
User friendly website
User friendly website. Extensive flight options and smooth booking process. Excellent service.
2023年5月9日
自発的なレビュー
Joel was very polite
Joel was very polite. I booked a package to vegas for me and my friends. I received my confirmation within 10 minutes it was quick and easy.
2023年6月9日
自発的なレビュー
I booked a flight with them including a…
I booked a flight with them including a car rental. Jaime helped me with everything. He offered me multiple options with great deals. I appreciate your help. Thanks.
2023年6月6日
自発的なレビュー
Lisa Josephine
The person whom I was fortunate to get on the phone was excellent: motivated to help solve my issue, knowledgeable, pleasant, courteous, professional and friendly. Her name is Lisa Josephine and I would be lucky reach her next time I book or change.
2023年5月23日
I recently booked a flight through…
I recently booked a flight through Flymatrix, and it was a seamless experience. The staff was professional and knowledgeable, the booking process was easy, and their customer service was exceptional. Highly recommended!
2023年5月15日
自発的なレビュー
Amenda was very professional
Amenda was very professional. She explained everything and got me a great price.
2023年4月11日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。