FNP レビュー 

When ordering, i checked with the CS if the message can be written in thai and she said yes. But when the gift was delivered, the message card was empty. Upon checking with the CS, she informed that that system does not support thai so the message was not printed out.
So if there is an issue with the message, shouldn’t they contact me to inform me so that I can replace the message instead of sending a blank card to the recipient?
And as compensation, they offer $10 off for the next purchase. With such service, who would purchase from them again? They have totally ruined the surprise gift!

I always come back to FNP for flowers and gifts for friends, colleagues and family. I wanted to give them a surprise and FNP never fail to help. On 27/7/26, Aina has kindly helped me with the delivery charges as i intended to send 2 bouquets to the same address. Thank you Aina for your prompt assistance. Keep up the good work.

fnp.sg is where I normally order for flowers, hampers and other gift. I am happy with the service which was provided by their customer service Aina who help me with my order today. She is very attentive and polite. Thank Aina for your service.

Good product and fast response. Thank you for accommodating my purchase and prompt support whenever I need it.🫰❤️❤️

Attended by Nisar for a last minute flower bouquet for a grand opening. Response fast & easy. Good customer service make it so simple to order & go smoothly. Thank you

Fast and efficient service! Thank you, Aina, for your excellent assistance with the ordering process.

Aina is very good customer services online, in responding the WhatsApp chat online.
She is very helpful in helping the customer problem during my submission for the purchased items. She gave a quick respond.
Indeed she suggested me for the promotion price.
Good services.
Give Aina best rate 10/10👍👍👍

FNP provide a great follow up service when I face some problem doing my ordering. They try their best to reach me with email, WhatsApp to make sure all my problem solved and get my order done. Aina is super helpful and very grateful for all her help.

The staff Aina very helpful and patience in recommendation of flowers for the event! Prompt reply too! Thanks for assisting!

Aina, the customer service agent assist and giving me good promos and discounts. Very smooth and easy transactions. Thanks Aina for the great service given!

Amazing service, this is one of the best service I’ve ever received from a florist. Super friendly helpful and personable. Special shoutout to Aina: She called me when I was about to check out. That was quite amazing as I had some questions (how did they know, wow) and they called just in time to clear all my doubts and answer my questions clearly before I proceeded with payment. Sometimes you need that personal touch and an actual person’s help (other than AI), especially when you’re trying your best to order a meaningful gift for a special occasion, it’s not always so straightforward, but FNP made it seamless for me and really helped me to find the perfect gift for a special someone. Website is very user-friendly and detailed too. Overall was a smooth process to order, and they helped me with any additional help that I needed with my order. Highly recommended. Thanks for the awesome experience, I’ll definitely be back!

Aina reached out via whatsapp to help me order. She offered detailed information that enabled me to make the necessary decisions.

I had a pleasant experience with Aina. Managed to get the discount for my purchase within minutes. Very fast and efficient service. Thank you!

Superb service , excellent on kine support by Aina, including the discount offered

I had trouble finding a promo code, and Aina reached out to me on WhatsApp. She went the extra mile to check if there was an even better deal available. She then sent me the link to the best offer, which I really appreciated.

Thank you, Aina, for your outstanding customer service! Your proactive attitude, patience, and willingness to help made the whole experience so easy. Kudos to you—you truly deserve the recognition. Highly recommended!

Ms. Aina is Very helpful and understand the subject what we need. Very friendly and understandable.

Non existent post sale customer service. i ordered a bouquet of flowers to be delivered to my office as a surprise for my colleague but the delivery address was wrongly indicated. Over the past 18 hours I have written, texted and submitted a feedback, along with 10 over calls to various helplines 9727 9363 and +65 6653 1219 and no one has been able to help me. This will be the last time I order from this platform.

Thank you Aina.
Really appreciate your fast reply and assisting me through the whole process.