I ordered a hoodie and I would like to highlight some key features: High quality product Fast delivery Professional customer service
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レビュアーのコメントを見てみましょう
This shop has the best selection of stylish and affordable menswear. Quality is top-notch, staff are friendly, and the atmosphere is inviting. Definitely my go-to for fashion.
I ordered an expensive t shirt from this company as a Christmas present, after 8 days and no delivery I reached out and asked for advice. Turns out they never had the item in stock, but hadn’t told m... もっと見る
I recently bought some shorts from Focus Man and did have it delivered on during the 5-7 working days.The company was very cooperative and helped out with any issues i had.I am also very happy with th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Focus Man Fashion is a luxury boutique specialising in selling authentic luxury menswear brands below the recommended retail price as we are a luxury designer outlet store. Focus Man Fashion has been established since 2016 and relaunched its personal shopping service in 2019, sourcing luxury goods for clients. 2021 saw the relaunch of the e-commerce platform. Designers sold include Givenchy, Dior, Balmain, Tom Ford, Neil Barrett and more sourced through our trusted suppliers. Focus Man Fashion is founded by renowned celebrity fashion stylist Sean Azeez-Bright. The inspiration for Focus Man Fashion came from sourcing luxury goods at sample sales and later developed into personal shopping for clients wanting luxury brands. Focus Man Fashion LTD is a registered company. Company number 12303498
連絡先
Focus Man Fashion Ltd 128 City Road, London, England EC1V 2NX, 英国
- +44 (0) 2034420163
- store@focusman.co.uk
- focusman.co.uk
3.7
まあまあ
96件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Fast delivery
I ordered a hoodie and I would like to highlight some key features:
High quality product
Fast delivery
Professional customer service
2024年12月8日
自発的なレビュー
Stylish and affordable menswear
This shop has the best selection of stylish and affordable menswear. Quality is top-notch, staff are friendly, and the atmosphere is inviting. Definitely my go-to for fashion.
2024年11月13日
自発的なレビュー
what order are you talking about...l…
what order are you talking about...l have not bought anything
2023年11月19日
Good customer service
Very good customer service. I bought a t-shirt and it arrived quickly. Thank you for the fast delivery, I love it.
2024年11月8日
自発的なレビュー
Been over 15 days waiting for my…
Been over 15 days waiting for my trainers tracked my order still just saying order placed . Doesn’t even say they’ve attempted to get it out for delivery .
Is this site even real?
2024年4月15日
自発的なレビュー
Focus Man からの回答
Hi Liam,
Thank you for your review,
We are sincerely sorry your order was cancelled as we were unable to fulfil your order.
We are currently going through eternal changes to ensure we don’t let down the customer experience again.
Once again we sincerely apologise.
Team Focus Man
You won't get your product or your…
You won't get your product or your refund. Look elsewhere
2024年3月13日
自発的なレビュー
Focus Man からの回答
Hi Patrick,
Thank you for your review. Unfortunately, we couldn't locate your name or order number in our system. Please contact us at store@focusman.co.uk so we can assist you further and resolve any issues you may have.
We eagerly await the opportunity to serve you again.
Best regards,
Team Focus Man Fashion
The worst place I have ever shopped at
The worst place I have ever shopped at, I ordered 3 different items on 3 different occasions and none of them ever arrived. They didn’t even bother to send them, items never dispatched. I was waiting for over a month on to just get a refund on the first the 2nd and 3rd time. I wouldn’t advise anyone to shop from focus man
2023年5月6日
Focus Man からの回答
Hi Mwela,
Thank you for your review once again, We are sincerely sorry for the experience you experienced with us at Focus Man. We are actively addressing the issues you raised to ensure that they are not repeated in the future, we can confirm you have received a full refund.
We look forward to you shopping with us again.
Team Focus Man Fashion
ordered jacket on the 22/12 23 still…
ordered jacket on the 22/12 23 still not delivered on the 10th jan 24 phone them 4 times only got answer phone message saying they would ring back but they did not ,sent 4 emails 1 reply saying it would be here but has not no tracking number provided got refund from love the sales customer service is zero i would not use this company again
2024年1月11日
自発的なレビュー
Amazing customer service
Amazing customer service. Ordered through another website but when doing so the item was out of stock, focusman went above and beyond to then exchange the item for one in stock and still deliver on time for when I needed! 5* all round couldn't ask for better service!
2023年12月6日
自発的なレビュー
Scam company after three months still…
Scam company after three months still didn’t receive order or refund. They owe to me $550.
2023年9月19日
自発的なレビュー
Highly recommend!
I had an exceptional experience with Focus Man. Their selection is trendy and high-quality, and the ease use of the website made my shopping enjoyable. I'll definitely be a returning customer. Highly recommend!
2023年9月7日
自発的なレビュー
Excellent customer service
Excellent customer service, very prompt and professional! Loved all the clothing I ordered, good quality and reasonable prices. Would highly recommend to order from them! Definitely hearing from me again!
2023年9月5日
自発的なレビュー
Focus Man からの回答
Hi Marlon,
Thank you for your review. We look forward to welcoming you again.
Team Focus Man
Focus man will give you the very best you want
I loved all i ordered from Focus man when i received it ,it was so nice and of good quality .
2023年8月12日
自発的なレビュー
Focus Man からの回答
Hi Olayinka
Thank you for your review. We look forward to welcoming you again.
Team Focus Man
I love the quality of my wear and the…
I love the quality of my wear and the stress free shopping
2023年8月9日
自発的なレビュー
Focus Man からの回答
Hi Inioluwa,
Thank you for your review. We look forward to welcoming you again.
Team Focus Man
Great service and product.
2023年1月15日
Was lied to for weeks about receiving…
Was lied to for weeks about receiving my order was even sent a track number after over 3 weeks finally got a refund because the order was never shipped
2023年3月12日
Focus Man からの回答
Hi Alexandro,
Thank you for your review,
We had to issue you a full refund as the item was no longer in stock.
We do apologise for the inconvenience caused with your order and will reach out to you personally via email.
Team Focus Man Fashion
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