I ordered a hoodie and I would like to highlight some key features: High quality product Fast delivery Professional customer service
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This shop has the best selection of stylish and affordable menswear. Quality is top-notch, staff are friendly, and the atmosphere is inviting. Definitely my go-to for fashion.
I ordered an expensive t shirt from this company as a Christmas present, after 8 days and no delivery I reached out and asked for advice. Turns out they never had the item in stock, but hadn’t told m... もっと見る
I recently bought some shorts from Focus Man and did have it delivered on during the 5-7 working days.The company was very cooperative and helped out with any issues i had.I am also very happy with th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Focus Man Fashion is a luxury boutique specialising in selling authentic luxury menswear brands below the recommended retail price as we are a luxury designer outlet store. Focus Man Fashion has been established since 2016 and relaunched its personal shopping service in 2019, sourcing luxury goods for clients. 2021 saw the relaunch of the e-commerce platform. Designers sold include Givenchy, Dior, Balmain, Tom Ford, Neil Barrett and more sourced through our trusted suppliers. Focus Man Fashion is founded by renowned celebrity fashion stylist Sean Azeez-Bright. The inspiration for Focus Man Fashion came from sourcing luxury goods at sample sales and later developed into personal shopping for clients wanting luxury brands. Focus Man Fashion LTD is a registered company. Company number 12303498
連絡先
Focus Man Fashion Ltd 128 City Road, London, England EC1V 2NX, 英国
- +44 (0) 2034420163
- store@focusman.co.uk
- focusman.co.uk
3.7
まあまあ
96件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything was great thank great service you so much…
Everything was great thank you so much for everything you did, I appreciate everything, thank you for your.
2022年11月29日
Focus Man からの回答
Thank you Ludry for shopping with us. We look forward to you shopping with us again.
Team Focus Man
PERFECT FROM PURCHASE TO RECEIVING
fantastic off- white hoodie great price, on time with delivery always had update with order
thanks FOCUS MAN *****
2022年11月11日
自発的なレビュー
Focus Man からの回答
Thank you Phillip for shopping with us. We look forward to you shopping with Focus Man again.
Team Focus Man
This is THE WORST company
This is THE WORST company! They stole my money and never sent my order. Do not purchase from them.
2022年10月10日
Focus Man からの回答
Hi Dana,
Thank you for your review.
I can confirm you have now received your UPS tracking number and it’s confirmed for delivery on Friday.
So sorry for delay on your order caused on our path.
Thank you for shopping with us.
Team Focus Man Fashion
Focus Man からの回答
Hey Shawn,
Thank your for your review, I can see your order has been delivered by UPS.
Thank you for shopping with us.
Team Focus Man
It was a ordered two weeks ago and my…
It was a ordered two weeks ago and my order did not got shipped yet.
And it shows 10 days is the standard delivery.
2022年10月12日
Focus Man からの回答
Hi Vishnu,
Thank you for your review.
There are currently Royal Mail strikes in the UK which is affecting some of our orders. Your order has been shipped and we have sent you your tracking number as communicated, please keep checking, your order is on the way.
Any issues please do feel free to reach out to us again via our email address store@focusman.co.uk.
Thank you for shopping with us.
Team Focus Man
Focus Man からの回答
Hi Joel,
Thank you for your review,
I can see this order was delivered to you and you requested for the item to be returned back to us.
We have issued you a full refund on your order, as we have now received the item you sent back to us.
Thank you for shopping with us.
Team Focus Man
Very fast service!
Very rapid service! Brought Off white sneakers Dispatched and delivered to me in a day. Would highly recommend!
2022年9月4日
自発的なレビュー
I have about 7 or 8 palm angels t…
I have about 7 or 8 palm angels t shirts and bought 2 more from here. I always wash the t shirts on a 30 degree hand wash. I thought it was a bit odd that the t shirts didn't have a certi logo but after looking online I seen that palm angels didn't have them before 2020 so thought it could of been because of that. I have washed 1 of the t shirts once and the print on the front has bubbled up to the point the t shirt is ruined. I have never had this issue with any of my real palm angels t shirts, which a few were in the same wash. In my opinion, these are fake t shirts and would recommend not to buy from here.. As per your reply, the t shirt has not been ironed or been in the drier, it is still wet from the washing machine. I have washed at exactly as the instructions on the wash tag suggest. I will be speaking to palm angels customer services tomorrow and will provide pictures of the t shirt along with the tags and I'm pretty sure, as they are different to all the other t shirts I have, that they are going to tell me this is fake and I will come back and update this review. I URGE ANYONE READING THIS REVIEW TO SERIOUSLY RECONSIDER ORDEING FROM HERE, AT LEAST UNTIL I HAVE CONFIRMATION OF AUTHENTICITY. If the goods are confirmed authentic, I will come back and remove this review. I will keep this review updated over the next few days
2022年8月31日
Focus Man からの回答
Hi Ashley Campbell,
Thank you for your review and for shopping with Focus Man. I would firstly like to ensure you that all products purchased via Focus Man are all authentic and are supplied to us by our trusted supplier. As a store we regularly provide supplier invoice details to companies such as Klarna and Clearpay.
As discussed in our exchange over email regarding your purchase of a Palm Angels t-shirt we are unable to accept returns of worn and washed items.
It is also clear from the photos provided by yourself that the palm Angels t-shirt you purchased has also gone through some sort of heat damage, whether that be with an iron or tumble drier. The wash label clearly states to iron on a low heat and to not tumble dry.
As a kind gesture, we are happy to provide you with a discount code on your next purchase with us.
Team Focus Man
I recently bought some shorts from…
I recently bought some shorts from Focus Man and did have it delivered on during the 5-7 working days.The company was very cooperative and helped out with any issues i had.I am also very happy with the price and even though I believed it was real I still double checked with the off-white shop in selfridges at Oxford street and they told me it was authentic.Friendly customer service with authentic products and great prices.Cant complain.
2022年8月15日
自発的なレビュー
Focus Man からの回答
Thank you for shopping with us, we appreciate your review.
We look forward to you shopping with us.
Team Focus Man
Item ordered 2 weeks ago still hasn’t arrived never use again
Poor customer service item still not arrived after 2 weeks never use again
2022年7月22日
Focus Man からの回答
Hi Diane,
Thank you for your review. A member of our team have already spoken to you on emails and we confirmed your order was shipped out, we also provided you a Royal Mail tracking number, which was sent out for next day delivery as you mentioned your son was going on holiday.
We have been in touch with Royal Mail to investigate this matter, we are appreciate you shopping with us. We will surely update you on your order once we hear back from Royal Mail.
Team Focus Man
I’m yet to receive a parcel I paid for…
I’m yet to receive a parcel I paid for since 18th of June 2022. Maybe it will take an extra month to get to me
2022年7月7日
Focus Man からの回答
Hi Harold,
Thank you for your review, we checked with our warehouse team and can see the item was shipped out to you by Royal Mail on next day delivery. We also provided you with a tracking number and sent it to the email provided when the item was shipped out. We will follow this up with Royal Mail and keep you posted via email.
Sorry to hear you haven’t received your parcel yet.
Team Focus Man
OUT OF STOCK
Paid for item, paid for express delivery, 2 weeks passed, had to email for tracking number, was refunded for express shipment, a week later told that size ordered was out of stock, refund issued, never got what I purchased, needed item, whole process took over a month..
2022年7月3日
Focus Man からの回答
Hi Shirley,
So sorry this happened to you, we sincerely apologise. The item you ordered was popular, we are sorry it sold out.
Please do note we don’t have express shipping we only have one standard shipping for international orders.
A member of our customer service team will reach out to you personally shortly.
Team Focus Man
Moncler Slip On Trainers
Arrived perfectly and they look great, overall a positive experience.
2022年6月23日
Focus Man からの回答
Thank you for shopping with us.
Team Focus Man
Being asked to review
Being asked to review. Why. I haven’t received my item yet? No confirmation of shipment. Unable to track via the app either?
2022年5月12日
Focus Man からの回答
Hi Fahad,
I can confirm your order has been sent out on next day delivery and a tracking number has been provided and sent to you.
Apologies for the delay, we are a growing business and sometimes these issue occur with customer delays. Any issues please do get in touch with us via email or give us a call.
Team Focus Man
I ordered a pair of trainers but did…
I ordered a pair of trainers but did not receive them. I enquired about my perches & was told about a backlog of orders I will receive it in the week ahead.The next day I was given a refund with no explanation thank you Focus Man for nothing.
2022年5月7日
Focus Man からの回答
Hi Andre,
We are sorry this happened to you, a member of our team will be in touch.
Team Focus Man
Product was excellent value only thing…
Product was excellent value only thing that could have been better was prompt despatch. Took a few weeks before product arrived.
2022年5月6日
Focus Man からの回答
Thank you for shopping with us.
Team Focus Man
Fake Clothing Item
Overall bad experience. Delivery was fine and arrived when expected but once it arrived I quickly realised the tracksuit I ordered wasn’t what I paid for as I wanted a genuine Hugo Boss tracksuit but what I got was a genuine jacket and fake pants which looked very faded compared to the jacket which is what made me look at the pants in more detail which I quickly discovered had all the hallmarks of fake Hugo Boss clothing, bad stitching, wrong font/spaced unevenly, poor quality material (the pants and jacket felt like two completely different materials, the jacket being the better looking and feeling material) and the biggest red flag was no care label. I will point out that I ordered the tracksuit from FocusMan but it ended up coming from Fabrix.store instead, not sure why but just a heads up to anyone buying from FocusMan, what happened to me could very easily happen to you. Thanks for reading
2022年3月7日
Focus Man からの回答
Hi Liam,
Thank you for shopping with Focus Man Fashion,
Unfortunately the claims you have made aren’t true, if you had any concerns with your order you could have contacted us and asked for a full refund, if the item was not as described.
We don’t sell fake items on our site all our goods sold are sourced from respected distributors in the UK. Fabrix.store is one of our many distribtors who ship out our goods to our customers.
Comments like this aren’t appreciated, if you had any concerns about your order get in touch with our customer service team via email or the telephone. A member of our customer service team will get in touch with you as this unacceptable and unwarranted.
As you can see from our previous reviews, customers have mentioned the clothes we sell are genuine.
Team Focus Man Fashion
Never received any goods
Never received any goods, no explanation, been told I have a refund 5 days ago and still nothing in my bank!
2022年2月26日
Focus Man からの回答
Hi Michael, Thank you for your review, sorry you were refunded. This was because this item was oversold. Our customer support team got in touch with you regarding your order. Please note it will take a few working days for the refund to appear in your account. Any issues please do get in touch with our customer service team.
Team Focus Man Fashion
Ordered a product took 5 days to email…
Ordered a product took 5 days to email me back to tell me the order had been sold and I won’t be receiving it ..
2022年2月25日
Focus Man からの回答
Hi Anthony, Sorry your order was cancelled. Our customer service team reached out to you regarding your order and issued you a full refund.
Team Focus Man Fashion
Never received my product
Never received my product, y’all been in contact after I emailed twice for just an update but now that I got a response I’m more happy even tho i don’t got my product and I ordered feb 5th
2022年2月22日
Focus Man からの回答
Hi Key,
Sorry you haven't received your order. We looked into your order and can see your order will be with you shortly, we have also provided you a tracking number to track your order. I can also confirm a member of our team has been in touch with you regarding your order.
Team Focus Man Fashion
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。