Doesn’t work. Total rip off. Company refuses to issue refund despite their guarantees. TOTAL SCAM. DO NOT PURCHASE. Their written guarantee says that they will make full refund within 180 days of... もっと見る
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I've been using Folix22 for about 3 months — the results are noticeable, though not immediate. Hair fall has significantly decreased, especially after washing — I used to lose a lot on the brush, now... もっと見る
Got the package with product but no receipt, no information except for the micro sized lettering on the bottle. Haven’t started using it yet but those two things jumped out at me instantly .
企業が回答しました
Poor communication tried to cancel several times and still waiting for a return label. I want a refund and have an opened box ready to ship back! I don’t trust this product after reading reviews. I... もっと見る
企業が回答しました
企業情報
当該企業による記述
Folix22 is here to provide scientific hair growth products and put an end to hair loss for millions of men and women.
連絡先
16192 Coastal Highway , 19958, Lewes , 米国
- help@folix22.com
- folix22.org
2.5
期待以下
68件のレビュー
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Folix22 からの回答
Hi Marta, Thank you for your feedback! Our oil-based formula, designed to combat hair loss, requires application to affected areas, massaging into the scalp for absorption, twice daily use for 5 months, ensuring dry hair to maximize effectiveness. Please reach out to us for further assistance.
You sent me product I did not order and…
You sent me product I did not order and charged me !
2024年1月26日
Folix22 からの回答
Hello LInda, It appears that you opted for a subscription package during your initial purchase. Our website presents both subscription and one-time purchase options side by side.
We've proceeded to cancel your subscription as per your latest request, ensuring there will be no future charges. We can process a refund or return for the 2nd order that you've received.
Correction to my earlier review
Correction to my earlier review! I just received my package today!!
2024年2月8日
自発的なレビュー
Folix22 からの回答
Thank your feedback!
Why should I pay to have answers!!!!
2024年1月31日
自発的なレビュー
Folix22 からの回答
Hello Rose, how may we assist you today? We've noted that your order has been delivered and we're eager to hear your thoughts on the product. We've also sent you a separate email to provide further assistance.
Can’t rate as I just received my order…
Can’t rate as I just received my order . No instructions other than on the bottle . Is the more to this ?
Joanna Rusinko
2024年1月15日
自発的なレビュー
Folix22 からの回答
Hi Joanna, thanks for letting us know. we look forward to getting a positive feedback from you soon!
I'm glad I ordered this product but I…
I'm glad I ordered this product but I waited longer than expected for delivery and the package arrived 3 days late, however Folix22 really helped make my scalp healthier after a month and a half and thicker hair.
2024年1月10日
自発的なレビュー
Folix22 からの回答
Thank you so much for the feedback Joe. We apologize for the delayed delivery and we have put in measures to ensure swift and prompt delivery.
I place an order of 179.dollars it was…
I place an order of 179.dollars it was never received try to get in touch with the company they have no telephone number that I speak to a human being I lost my money
2023年12月27日
Folix22 からの回答
Hi there! Your order was delivered on the 7th of January.
(FORT LAUDERDALE, FL 33308)
Folix22 からの回答
Hallo Adrijan, es tut mir leid zu hören, dass du deine Bestellung nicht erhalten hast.
Wir haben Ihre Bestellung verfolgt und sie befindet sich derzeit auf dem Weg zu Ihnen.
Wir haben Ihnen jetzt Ihre Tracking-Details per E-Mail gesendet, damit Sie den Fortschritt überwachen können.
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten.
Was unknowingly signed up for a monthly…
Was unknowingly signed up for a monthly subscription . Had difficulty navigating to cancel.
2023年12月27日
Folix22 からの回答
Hey, just checked your order and you have a one-time purchase only. Change the review to 4-5 starts, please.
I don't received my order on time
I don't received my order on time. It takes forever poor communication.
2023年12月24日
Folix22 からの回答
Hi Johen. I can see that your order has been delivered within 14 days. We will improve our shipping times as far as we grow!
Undelivered order placed? No email advising progress of delivery?
I have not received my order placed and paid for 2 months ago? Where is my package?
2024年1月1日
Folix22 からの回答
Hey Steven. Yes, your order has some customs issues. But it goes to South Africa, so it's okay to wait longer. If the situation doesn't improve, please send us an email.
The team have communicated well with…
The team have communicated well with the progress of the order.
2023年12月24日
Folix22 からの回答
Hey Lance! Thanks for the positive note. Have a great life!
Not quite ready to review
Not quite ready to review. Only used 3x. It is easy to set up and use. It's comfortable on head. Crossing fingers it helps me.
2023年12月25日
Folix22 からの回答
Hey Gina! Update us within 3 months!
Got the package with product but no…
Got the package with product but no receipt, no information except for the micro sized lettering on the bottle. Haven’t started using it yet but those two things jumped out at me instantly .
2023年12月29日
Folix22 からの回答
Hey Terry, I apologize that there was no receipt and instruction manual attached to your order. We have now sent an email to this effect.
/ NOTHING TRCIEVED TILL TODAY 22 JAN 2024
Update on the 10 of February with STILL THE SAME ( NOTHING RECIEVED )....
I assure you nothing and i mean it NOTHING RECIEVED FROM YOU and i.ll keep on waiting as per your kind reply , IT SEEMS THERE IS A HOPE THAT I WILL RECUEVE THE PRODUCTS SOON
I'm glad you stopped and cancelled any further subscription , that's why I deleted my 1st issue of having twice withdrawals from my wallet..
But I'll keep the following old massage in , so you pleas keep on following with the delivery company to fix the problem theu have and deliver my 2 orders
That was first
NOW ITS 21 JAN 2024 AND I DID NOT RECIEVE ANY OF YOUR PRODUCTS AT ALL NOT THE 1ST NEITHER THE SECOND YOU REWITHDROW THE AMOUNT FROM MY CARDS AND YOU ASKED ME TO SEND MY PHONE NUMBER AND I DID AND STILL NOOOOOO PRODUCTS RECIEVED ..THATS UNFORTUNATELY THE WORST EXPERIENCE I EVER HAD FROM A WELL KNOW TRUSTABLE COMPANY LIKE YOURS
2023年12月27日
Folix22 からの回答
Hey Dina, It seems you set up a subscription package when you made your first purchase.
On our website, we display the options of a subscription package and one time package side by side.
We have gone ahead to cancel your subscription upon your last request and there will be no future charges.
Hey Dina, I'm sorry to hear you have had some issues.
We sent two emails concerning updates on your 2 orders on the 12th of January from Help@folix22.org and Help@folix22.org
Could you please check this? we can also resend if you didn't get them.
We sincerely apologize for the inconvenience once more.
Hey Dina, I have an update on your order. It is currently in transit to your address and you should get it in a couple of days.
I have sent a copy of the tracking details to your email
SCAMMERS
I have emailed this company numerous times - it does not have an actual number to contact customer service, and I am still waiting for a legitimate response. It's just a computer-generated automatic response that addresses nothing I was emailing them about.
2023年12月19日
Folix22 からの回答
Hey Michelle, I'm sorry we currently do not have phone support but we are happy to answer all your inquiries via email Help@folix22.org We have responded to your previous emails a few days back and we sincerely apologize for the inconvenience.
I was disappointed that when I……..
I was disappointed that when I purchased 6 bottles of the serum that when it arrived it did not even come with any instructions as to of to use it. It never even came with a receipt. I sure hope it work because if Idoes not it would be hard to return.
Carol Eastbourne.
2023年12月21日
Folix22 からの回答
Hey Carol, I'm sorry to hear your order was missing a receipt and an instruction manual.
We sincerely apologize for this and we have now sent you an email to this effect.
Folix22 からの回答
Hey Marlon, we sincerely apologize for the delay in shipping your order.
This is definitely not the experience we want you to have.
I have now checked on the Status of your order and it has been delivered to your house.
Your delivery takes forever.
2023年12月1日
Folix22 からの回答
Hey Christine, we sincerely apologize for the delay in shipping your order.
This is definitely not the experience we want you to have.
I have now checked on the Status of your order and it has been delivered to your mailbox.
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