FONEZONE.AE レビュー 

Absolutely the worst service I've experienced in the UAE.

Even though I've been super patient, all the patience has come to nothing.

The leadership also leaves a lot to be desired. I bought a phone and it died in three weeks; I got it fixed, and it died again after two hours. Now, getting a replacement is a nightmare.

Please go ahead and buy at your own expense.

Warned is forearmed.

❌ Very Disappointed with Fonezone.ae

I had a bad experience shopping on this website. I ordered two products and was charged AED 150 for delivery, even though the standard delivery charge is only AED 50. That’s triple the cost for no clear reason.

They promised delivery in 2 days, but it’s now the third day, and I haven’t received my order.Even their tracking system not working properly. Worse, they don’t respond to any messages or follow-ups. Completely unprofessional and unreliable.

I do not recommend fonezone.ae based on this experience. Be careful before ordering from them.

Così e così, allora prendo un computer Chromebook ma non ne è valsa la pena, ho buttato solo soldi, versione troppo vecchia e non faceva scaricare niente, andava bene giusto per la navigazione e YouTube. Allora decido di cambiarlo e prenderlo un’altra e qui l’azienda si è comportata bene, decide di fare il cambio solo che mi chiede 50 AED in più cosa che mi fa insospettire perché il prezzo era uguale ma ho dovuto dire di sì sennò rimanevo col computer vecchio senza poterci fare niente. Tempi di consegna posso dire veloci. La cosa brutta è che mi è arrivato il computer senza aver fatto il reset, quindi con i dati della vecchia persona.. quindi mi chiedo io, prima di spedire non vedono com’è messo il computer? Molto strano

I bought a laptop from them after I contacted them via WhatsApp to check how long the battery will last with continuous use. They confirmed battery health is 100% and 6 hours is the minimum time it can last for. I placed the order and paid 50aed for the cost of delivery. I received the device 3 days after. The device was in non working condition as it looks like they replaced some of the laptop hardware without making sure Thier drivers are installed and updated. As a result , the device was unable to open any web page that has a picture or a video on it. Unable to open YouTube as an example. Moreover, battery lasts for 2-3 hours maximum, not 6 hours like they claimed. I contacted them via WhatsApp asking for a return with a video showing them the proof of problems the device has and they responded saying they will let the complaint department contacting me. 2 days passed and no one contacted me. I contacted them again and they said they will arrange for a return but nothing happened since then. It's been 10 days since I received the device. Even when I told them I will contact E-crime police , they didn't take me seriously. Zero communication and zero credibility let alone the poor standards of Thier refurbishment qualities. Don't believe them when they mention they have 7 days guaranteed return policy , you will be stuck with the device they send you. I had no choice but to spend hours to find the missing drivers and update the system which has a recurring error (pending install). One star is a compliment for this low level of professionalism, credibility, poor refurbishment standards and lack of communication. Not recommended at all.
Note: I have all evidence saved(videos and pictures showing the device status) including WhatsApp conversations.

Update: 30 minutes ago they responded to my feedback with the reply you will see down here. This is almost 4 months after I contacted them for help.

Phones quality is ok in general with some I got before had a screen problems where they have to fix and finally I returned

Ordering online is easy but delivery is horrible today the delivery guy sent me he is on the way at 3 pm and till 10 pm he didn’t came and still sending me on the way

Don’t recommend at all

All posative review is scam and Paid, I bought 3 phone all are dead ,one is iCloud lock after 1 month, another one is Samsung s21plus , motherboard problem and its dead, after 3 month,

Honest Review:

I purchased an Iphone 12 mini 64 GB refurb very good condition for 79 KD + 5.5 KD customs charges in Kuwait despite they saying free delivery via REVIBE BUT THE PHONE CAME THROUGH SUPERCLICK TRADING under FONEZONE. They sent a phone with a faulty battery. I was not happy with the purchase since it had erratic battery charges and kept falling percentages even without using. I got another phone in Kuwait (same 12 series) and sent them clear screenshots of the battery percentages depletion difference between Revibe phone and the phone I purchased in Kuwait. Within 10 days I sent it back for refund. But without submitting proper evidences, they said your battery is okay and we will have to deduct 25 KD since your claim is invalid. They don't have any evidence for testing and just keeps sending random emails. I am a person dealing with apple products over 17 years and I am perfectly aware of how it would be for the battery. They are nice to you only when you purchase and don't complain. Once you complain or return their product despite being their fault, they are scamming you for the deductions and stuff without proper evidence. Stay Away from Revibe and Superlclick trading as much as possible if you value your money. If you can purchase a phone from amazon refurb and its far better!

very rude people, once they know you have a problem they ignore your text and calls and if they answer they very very rude.
they are trying to manipulate you to avoid full refund.
better buy from trusted place.

I love my new phone! Its performance is fantastic, and the interface is user-friendly. The customer service was also excellent—friendly and helpful. Highly recommend both the product and support! Special thanks to Daniyal for the good customer service

Our experience with fone zone is not good. I purchased 1st time Samsung 21 ultra .but they are used copy LCD. Warren to any one not waste your money and time and not take headache.

Good quality products.
Constant feedback during the whole process
Received phone was basically brand new.
Trust them with your order.

Very nice phone delivery late but phone is nice

I have issue with an order i received just 2 days ago
Kindly contact me so i can share the details of the issue

Thank you

Hi sir thank u for ur assistance Daniyal and the good products, I really enjoyed obviously thank u Sir Daniyal continue working hard for ur best and ur good product to us Very good company I FoneZone everyone should contact me Daniyal or best phones 📱 thank u onece again they deserve fully stars rating

very fast respon & very kind 😇, very helpful in ordering.. i really apreciated

I would never recommend anyone to buy refurbished phone from Fonezone. I can tell what I went through and you can decide for yourself. I bought Samsung Galaxy S20 dual sim 5G phone from Fonezone on 27th May and received the handset promptly on 28th May. Upon receiving I noticed that the handset is single sim and not dual sim as stated in the advert. I had already received few messages from their customer care number, so I message them back stating the issue. I got reply that they will look into the issue and the team will get back. On 30th May Fonezone courier person collected back the handset and ever since then I'm chasing them for a replacement dual sim handset or at least the refund for the purchase. Now they took the phone back and have not given anything. It's been more than 12 days, everyday when I message they respond that team is looking into the issue and will get back. Do not deal with this fraud company and save your hard earned money.

Dont order from this site.. from the order details delivery will be within 2–5 days. My order has been more than a week now but not yet delivered. And the customer service is very poor, they will keep on telling the same message. Not very helpful. And the payment, it was tabby so suppose to be divided into 4 payments/ 4 months but upon check out, they deducted 2 payments at one time.

Very bad refurbished phones
Dindnt give good phone
Dust damage out of the box is from MY side

I like to shopping fonezone