Foodler レビュー 

2,112
•
TrustScore 5段階評価の1

1.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... もっと見る

企業が回答しました

5つ星のうち1の評価

Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... もっと見る

企業が回答しました

5つ星のうち1の評価

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... もっと見る

企業が回答しました

企業情報

  1. 持ち帰りサービス
  2. ・
  3. 食品提供業者

さまざまな外部ソースから提供された情報

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


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1.1

ひどい

TrustScore 5段階評価の1

2112件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.1

すべてのレビュー

(2,112)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

The food is currently 1 hour late

The food is currently 1 hour late. I called the place I ordered from and was told, " I am very busy the food is on its way".

2017年9月17日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Chris,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち3の評価

I have used this food delivery a few …

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order when picking up from the restaurant to verify it is correct and acceptable. I have had incorrect orders and also cold (freezing) food delivered that should have been hot.

2017年9月16日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Stephanie,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち3の評価

Service is a great concept

Service is a great concept, but drivers don't follow directions given (regardless of restaurant), food is generally cold upon arrival and takes a very long time when you 'upgrade' to Dashed delivery.

2017年9月11日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Jillian,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち3の評価

I sometimes have issues with the food delivery

I sometimes have issues with the restaurants I order through on Foodler. I waited 2 hours for a pizza last week. Restaurant likes to blame Foodler, Foodler blames the Restaurant.

2017年9月11日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Corie C,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち1の評価

i got all my food exceot instead of …

i got all my food exceot instead of getting the marco polo noodles all i recieved was fried noodles.

2017年9月9日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Garrett,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち1の評価

Foodler needs to take Thai Cafe off …

Foodler needs to take Thai Cafe off their list in Providence, worst experience ever, 2 hours and the food has not arrived and the person on the phone tells me this is a very normal occurrence

2017年9月7日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Annamalai ,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち3の評価

Not as good as it could be...

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and restaurants seem to be leaving. The drivers are always pleasant and I am a busy working mother so we have been using Foodler far too often.

2017年9月6日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Erica,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち1の評価

Driver called me three times

Driver called me three times. Two of them, to tell me that he was not here. Third time, he made me walk to his car. Thank you for the inconvenience. I'm not sure why I gave you my money. Plenty of other services do this way better.

2017年9月6日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち3の評価

Meh..

I used this site all the time for delivery.. but since they are getting rid of their rewards system... theres nothing left that makes them any different from other sites.. so I'm probably not going to be using them anymore

2017年9月4日
自発的なレビュー
5つ星のうち2の評価

Great until hair in the food!!

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pretty disappointing because we were hungry.

2017年9月4日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Jill,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち1の評価

They delivered my food after two hours …

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I ordered my food at 2:37PM and received my food at 4:47. Horrible service, Never again. The manager also called didn't even apologize and yelled at me and said my kids should of came outside to pick up their food??!!! that why I'm paying a delivery fee and tip?? Horrible service and incompetent workers starting off with management.

2017年9月1日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Marilyn,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち5の評価

Foodler has more restaurants listed …

Foodler has more restaurants listed than any other service in my area. It has some of the best restaurants in town. Thanks Foodler for making my life easier. The tracking app really makes it easy to know when the driver will be at your home. Great Tool.

2017年9月1日
自発的なレビュー
5つ星のうち1の評価

Don't use your foodler bucks!!!

Ordered food from T. Anthony's around 1:20am for some late night munchies. I had ordered previously from a different restaurant and had gotten food poisoning. I recieved some foodler bucks for compensation, I had also had some foodler bucks from previous orders with that being said I ordered my food from T. Anthony's with foodler bucks and was going to pay the difference in cash. My order said it was to be delivered around 1:35am. I walked to the store to grab a soda to enjoy with my meal around 1:24am, thinking I had plenty of time for my order to be delivered because the store was a 5 minute walk from my apartment. Needless to say I was on my way back from the store, literally seen the delivery driver pull up and not once call my phone or inform that my food had arrived. I ran to the front of my apartment complex to the pay the driver his tip and difference, but they took off before I reached the front of my apartment. I emailed customer support. Will was the guy's name he wasn't any help. I contacted T. Anthony's and was told the delivery driver waited as long as he could and that they left my food at the restaurant and waited for me to pick it up. I called the restaurant before walking up there 3 times, no answer of course because the restaurant was closed. I get to T. Anthony's and as I stated when I called it was closed. They wouldn't even refund my foodler bucks. I stopped ordering from Foodler since that day and also T. Anthony's. Uber eats and Grub hub are the way to go

2017年8月25日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Megan,

I'm so sorry to hear about your recent experience. Please contact us at support@foodler.com with your order number so that we can investigate. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち5の評価

I "heart" foodler!!

I "heart" foodler!!
I've used foodler for YEARS and can't remember the last time I just ordered food over the phone. Actually, I don't see the point in EVER ordering food over the phone. We love you FOODLER!

2017年8月25日
自発的なレビュー

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