Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... もっと見る
企業が回答しました
Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... もっと見る
企業が回答しました
They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.
連絡先
1.1
ひどい
2112件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awesome service!
2017年8月3日
自発的なレビュー
Foodler's save your order option did …
Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had to escalate twice before I got a refund for my inedible order. Other orders have swapped out items with no refund for price difference, clear from restaurant receipt that my order was not communicated to them correctly from foodler
2017年8月3日
自発的なレビュー
Foodler からの回答
Hello Allycia,
I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.
Thank you again for using Foodler.
Sincerely,
Foodler Support Team
It's good for Everett
There aren't many good delivery spot in Everett. This place was good, not enough white rice, if you order the curry or a meat dish think about ordering 3 orders of white rice
2017年8月3日
自発的なレビュー
Meh...The corn isn't fresh.
The corn isn't fresh.. we could the metal... the chicken is phenomenal...
2017年8月2日
自発的なレビュー
Easy to use and great points system.
2017年8月2日
自発的なレビュー
Order was very good
Order was very good, put in extra order as extra spicy and that's exactly what I got. Delicious.
2017年8月2日
自発的なレビュー
First time use Foodler, and I loved it
Foodler delivered my food before the expected time, which was a great surprise, and the driver was friendly. The food was great, and so was the service!
2017年8月2日
自発的なレビュー
Foodler is great and a convenient way …
Foodler is great and a convenient way to order food! I would suggest that they ensure they are up to date with all options that the restaurant offers.
2017年8月1日
自発的なレビュー
Foodler からの回答
Hello La-Quanda,
I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.
Thank you again for using Foodler.
Sincerely,
Foodler Support Team
Great customer service!
Fast, reliable.
Anytime something gets messed up with the order, they make it right!
2017年8月1日
自発的なレビュー
Best Sushi in Worcester
Overall, excellent! Sushi always wrapped beautifully with well balanced flavors. Yaki-tori were moist and a good blend of salty/sweet. Miso soup is always a strong staple.
2017年8月1日
自発的なレビュー
The rice and meat were a little cold
The rice and meat were a little cold, but otherwise very delicious
2017年8月1日
自発的なレビュー
Foodler gives me more delivery options …
Foodler gives me more delivery options than Grubhub, and their order site is easy to use.
2017年7月31日
自発的なレビュー
Food was quicker than expected but they …
Food was quicker than expected but they let you know and food was nice.
2017年7月31日
自発的なレビュー
Great Company-Client Interaction
I like Foodler. Once got a completely unexpected refund for a unsatisfactory experience that wasn't Foodler's fault, but helped me to have a good experience on the app. Very reliable service. I've never had someone not show up, or show up and drive away with my food like other delivery services. A little slow on delivery, but my guess is it has more to do with the restaurant than anything because I know which places will be 10 minutes late and I know which will be 10 minutes early.
2017年7月31日
自発的なレビュー
Owner from Mia Mias harrasing me and customer service did nothing
Owner from Mia Mias called me 20 times in a row. The fact you affiliate with these type of businesses is deplorable. Candi, in customer service sides with the owners lies.
2017年7月30日
自発的なレビュー
Foodler からの回答
Hello Bobby,
I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.
Thank you again for using Foodler.
Sincerely,
Foodler Support Team
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