Foodler レビュー 

2,112
•
TrustScore 5段階評価の1

1.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... もっと見る

企業が回答しました

5つ星のうち1の評価

Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... もっと見る

企業が回答しました

5つ星のうち1の評価

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... もっと見る

企業が回答しました

企業情報

  1. 持ち帰りサービス
  2. ・
  3. 食品提供業者

さまざまな外部ソースから提供された情報

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


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1.1

ひどい

TrustScore 5段階評価の1

2112件のレビュー

5つ星
4つ星
3つ星
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1つ星

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1.1

すべてのレビュー

(2,112)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good food delivered pretty fast

The food was delicious but there was no asparagus in the salad and they called me a few times to get substitutions for our order because they were out of chicken and onion rings. I did give 5 stars because the food was cooked correctly and the portions were huge. We will try them again!

2017年7月29日
自発的なレビュー
5つ星のうち5の評価

Foodler has excellent customer service …

Foodler has excellent customer service they are attentive to their clients needs and don't add extra fees to delivery like the other food delivering apps. They also use more local restaurants than chain restaurants and help bring awareness to restaurants that without the app that you would not have been aware of. Foodler is great for the customer and they bussiness they serve. Also if a restaurant drops the ball in their service towards the customer, they go above and beyond the call of duty to rectify the situation.

2017年7月27日
自発的なレビュー
5つ星のうち5の評価

Fast, friendly, reliable

I've been using Foodler for years now to order from a few different places between moves and vacations where I crash with friends and they've had a pretty solid selection everywhere I've been. Many are hits and will fit your palate and budget; few are duds. On top of that their customer service team is reliable, fast, and friendly (but of course, it helps if you don't let any hanger get the best of you and ask nicely in the first place!).

2017年7月25日
自発的なレビュー
5つ星のうち5の評価

Was Very Upset, But Foodler Made It Right!

I was very upset at the way Foodler support treated me at first, but whoever runs their social media accounts escalated my complaint to a supervisor who was very nice and not only made things right, but the customer service gesture was more than generous! Foodler is back on my favorites list!

2017年7月25日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Echo,

I'm so sorry to hear about your recent experience. Please contact us at support@foodler.com with your account info so that we can reach out to.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち1の評価

Food took almost 2 hours to be …

Food took almost 2 hours to be delivered. It was cold and nasty.
Going to think twice about ordering from Foodler again. Foodler asked for my review to be removed. Foodler believes my issue was with the restaurant and them. Well I believe it had to be both Wagammama and Foodler. Over 2 hours for the food to be delivered and then it was cold. I called the Foodler customer service at the 1.5 hour mark and they did wave the delivery fee, which I appreciated. The fact is the food was 2 hour delivery and it was cold, that's it. Delivery guy was nice and I did tip him since the fee was waved.
Foodler, feel free to have my review removed again.

Best,

Very disappointed

.

2017年7月25日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Greg,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち1の評価

Wrong order and charged the same for …

Wrong order and charged the same for less value of current order and my girlfriend is so mad and extremely disappointed.

2017年7月24日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Tam,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち2の評価

I have tried now about six or more …

I have tried now about six or more places. Every time I ordered I got something that wasn't good, except for only one order. And that order took a $7.00 deliver fee to get here. The last order I got, they sent me the wrong dinner. I ordered Tempura and they sent shrimp that was prepared some other way. Not sure what the dish was actually. But it wasn't what I orderd. So far, I am not very happy with what I am getting from these restaurants. Suzanne G

2017年7月22日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Suzanne,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち5の評価

Awesome app I can find EVERYTHING …

Awesome app I can find EVERYTHING that's open around me at any time of the night or day & order online with ease !! No hassles language barriers or having to explain what I want or give my address 5 x' s before I can even get anywhere!! With the WONDERFUL ADDED BONUS OF DELIVERY COMING 100% FASTER & NEVER having to worry or bother with giving out my credit card!!! There's also the added benefit with 95% of the places on there of allowing cash on delivery as well but, I like being able to just answer the door say thank you & be done with it!! GOOD LET ROCKS!!! Plus you get all the addedbenefits of points & gifts for credits accrued as,well!! LOVE LOVE LOVE FOODLER!!

2017年7月22日
自発的なレビュー
5つ星のうち1の評価

I wish I could give these horrible …

I wish I could give these horrible people a 0 star

Their customer service reps are so rude!!!!

2017年7月21日
Foodler ロゴ

Foodler からの回答

Hello Mimi,

I'm so sorry to hear about your recent experience. Please contact us at support@foodler.com with your account info so that we can reach out to.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

5つ星のうち4の評価

Praise be to Wing-It (and foodler!)

Wing-It has the tastiest wings in the Allston neighborhood, no competition.

Foodler is a game changer and beyond easy to use. Although my orders are rarely complicated, I've been pleased with each and every experience thus far.

2017年7月21日
自発的なレビュー
5つ星のうち1の評価

They couldn't deliver on time

They couldn't deliver on time. It had been 30 minutes and my order was still at the restaurant getting cold and it was going to be another 30 to 45 minutes. Never order from them!

2017年7月20日
自発的なレビュー
Foodler ロゴ

Foodler からの回答

Hello Cheryl Lynn,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

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