Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... もっと見る
企業が回答しました
Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... もっと見る
企業が回答しました
Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... もっと見る
企業が回答しました
They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... もっと見る
企業が回答しました
Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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The food was delicious but there was no asparagus in the salad and they called me a few times to get substitutions for our order because they were out of chicken and onion rings. I did give 5 stars because the food was cooked correctly and the portions were huge. We will try them again!
Only could be better with direct connection to restaurants - like the ability to contact them via chat / messenger with edits.
Foodler has excellent customer service they are attentive to their clients needs and don't add extra fees to delivery like the other food delivering apps. They also use more local restaurants than chain restaurants and help bring awareness to restaurants that without the app that you would not have been aware of. Foodler is great for the customer and they bussiness they serve. Also if a restaurant drops the ball in their service towards the customer, they go above and beyond the call of duty to rectify the situation.
Love this app. When you don't want to cook in summer it's easy to use. Makes it easy to step out your neighborhood for something different.
Best food app out there. Always works, always right, no crashes and a very good experience overall.
Driver was excellent. Delivery was very fast and food was exceptional! Very pleased overall. Will definitely use Foodler again!
Food was great, however there was no silverware included, so I had to go in search of some, when you are at a hotel that is a challenge
I've been using Foodler for years now to order from a few different places between moves and vacations where I crash with friends and they've had a pretty solid selection everywhere I've been. Many are hits and will fit your palate and budget; few are duds. On top of that their customer service team is reliable, fast, and friendly (but of course, it helps if you don't let any hanger get the best of you and ask nicely in the first place!).
I was very upset at the way Foodler support treated me at first, but whoever runs their social media accounts escalated my complaint to a supervisor who was very nice and not only made things right, but the customer service gesture was more than generous! Foodler is back on my favorites list!

Foodler からの回答
Food took almost 2 hours to be delivered. It was cold and nasty.
Going to think twice about ordering from Foodler again. Foodler asked for my review to be removed. Foodler believes my issue was with the restaurant and them. Well I believe it had to be both Wagammama and Foodler. Over 2 hours for the food to be delivered and then it was cold. I called the Foodler customer service at the 1.5 hour mark and they did wave the delivery fee, which I appreciated. The fact is the food was 2 hour delivery and it was cold, that's it. Delivery guy was nice and I did tip him since the fee was waved.
Foodler, feel free to have my review removed again.
Best,
Very disappointed
.

Foodler からの回答
Wrong order and charged the same for less value of current order and my girlfriend is so mad and extremely disappointed.

Foodler からの回答
I have tried now about six or more places. Every time I ordered I got something that wasn't good, except for only one order. And that order took a $7.00 deliver fee to get here. The last order I got, they sent me the wrong dinner. I ordered Tempura and they sent shrimp that was prepared some other way. Not sure what the dish was actually. But it wasn't what I orderd. So far, I am not very happy with what I am getting from these restaurants. Suzanne G

Foodler からの回答
Awesome app I can find EVERYTHING that's open around me at any time of the night or day & order online with ease !! No hassles language barriers or having to explain what I want or give my address 5 x' s before I can even get anywhere!! With the WONDERFUL ADDED BONUS OF DELIVERY COMING 100% FASTER & NEVER having to worry or bother with giving out my credit card!!! There's also the added benefit with 95% of the places on there of allowing cash on delivery as well but, I like being able to just answer the door say thank you & be done with it!! GOOD LET ROCKS!!! Plus you get all the addedbenefits of points & gifts for credits accrued as,well!! LOVE LOVE LOVE FOODLER!!
Great company! They have the best selection of restaurants in Boston and tons of other cities. Once you have enough points, you can redeem them for awesome prizes, including FREE T-SHIRTS! FREE UMBRELLAS! FREE COFFEE MUGS! I love Foodler!
I wish I could give these horrible people a 0 star
Their customer service reps are so rude!!!!

Foodler からの回答
Wing-It has the tastiest wings in the Allston neighborhood, no competition.
Foodler is a game changer and beyond easy to use. Although my orders are rarely complicated, I've been pleased with each and every experience thus far.
They couldn't deliver on time. It had been 30 minutes and my order was still at the restaurant getting cold and it was going to be another 30 to 45 minutes. Never order from them!

Foodler からの回答
Occassional price discrepancies but good let is always quick to resolve any issues
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