Researched multiple home security companies and went with Fort Knox. They provided the most cost efficient equipment with no out of pocket up front with a 36 mo contract. We did take the premium pck... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had our home security system installed this morning after a recent break in. We were helped by Jose Salazar who was extremely knowledgeable, friendly, and made me feel comfortable with my choice of... もっと見る
Fort Knox Home security has not only the best systems and options out here, but the best customer service I have ever spoke to. Anytime I have questions about possible upgrades to our system, or chan... もっと見る
We secured our church building here in Grand Prairie Texas using Fort Knox Home Security & alarm. After speaking to Drew, we knew we had to go with Fort Knox. They came and set us up immediately and p... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Fort Knox Security is the premier Texas home security installation and monitoring company out of Dallas, TX. We offer homeowner and small business options ranging from police, medical & fire alarm monitoring all the way to the most cutting-edge Home & Business Automation systems available.
連絡先
8304 Esters Blvd, 75063, Irving, 米国
- 8553856691
- info@fortknoxhomesecurity.com
- fortknoxhomesecurity.com
5.0
優良
229件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great tech good job
2018年7月31日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Senobia!
Excellent service
Mark was excellent. Professional, courteous, and knowledgeable. Quick to answer any questions I had and didn't bat an eye at my kids running around while he was working. He didn't try to sell me anything I didn't need, but presented all my options and helped pick the best package for my family. 10/10 would recommend
2018年7月31日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the detailed review Summer!
Were glad to hear Mark was able to get you set up and protected. Mark does a great job of representing Fort Knox values. If you ever have any questions please dont hesitate to reach out.
Welcome to the Fort Knox Family!
Sean was great!
2018年7月31日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Lori!
Welcome to Fort Knox Family!
Excellent service
Excellent service! Very professional, knowledgeable and friendly people. Usually these types of things are a pain but this was actually pleasant. Very happy with the new security system which includes many more features and was only a few bucks more than I was paying for ADT monthly. Highly recommend this company to anyone looking for a hassle free experience.
2018年7月31日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the detailed review Melissa! Glad to hear you enjoyed our customer experience!
Welcome to the Fort Knox Family!
Jesse was fabulous
Jesse was fabulous! Went over everything and made sure I was i understood the workings of all areas prior to leaving
2018年7月31日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Jesse!
Welcome to the Fort Knox Family!
FIRST TIME IN A LONG TIME i HAD A…
FIRST TIME IN A LONG TIME i HAD A COMPANY PUT THE CUSTOMER FIRST. YES THIS COMPANY IS EXCELLENT . MY SERVICE REP
ENRIQUE WAS SO PROFESSIONAL AND WAS THOROUGH AND
EFFICIENT. I WILL REFER FORT KNOW TO MY FRIENDS.
2018年7月31日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Marv!
Glad to hear Enrique was able to get you all set up and you enjoyed our customer experience!
Welcome to the Fort Knox Family!
Very Pleasant Experience
The process was easy, service was fast, and the product seems to be top notch!
2018年7月30日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Wesley! Glad to hear you are happy with the Fort Knox Process!
Welcome to the Fort Knox Family!
Edward the final technician was…
Edward the final technician was fantastic, did a great job on everything.
2018年7月24日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Emken!
Glad to hear Edward was able to get you all set up!
Welcome to the Fort Knox Family!
The reason I'm giving 3 stars is…
The reason I'm giving 3 stars is because our previous appointment was made & confirmed. Yet, on appointment day the technician didn't call; did not show up. We were left in limbo all day. However, on Monday, after we called them (they did not follow up with us.), they did apologize profusely. Scheduled another appointment which went without a hitch. Unfortunately, though, that first impression left a bitter taste. The technician who did show up, Enrique, was top notch, A-1 tech. He was very knowledgeable & did an excellent job. Hopefully, my first experience was the exception not the rule.
2018年7月23日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Im sorry to hear we didnt communicate with you better on our first appointment! Our focus is always on customer experience and this does not reflect that. I am glad to hear Enrique did a great job and was able to get you all squared away. Thank you for the feedback and welcome to the Fort Knox Family!
Fort Knox Home Security & Alarm からの回答
Thanks for the review Rifky!
Were here if you ever have any questions.
Welcome to the Fort Knox Family!
Great service
2018年7月12日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Thelma!
Welcome to the Fort Knox Family!
Limited support from Fort Knox
Limited support from Fort Knox. Security.com has a good system but the local support is lacking.
2018年7月12日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Hello Brett!
Thanks for the feedback! Please let us know where we are slacking on the support and we will make adjustments to make sure we are giving the best service possible!
Thank you for being a Fort Knox customer!
Good experience with this company.
2018年7月11日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Miss Kelly!
Please let us know what we can do to make it a 5 star experience.
Welcome to the Fort Knox Family!
Great company with reasonable fee!
2018年7月11日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Xiaochun!
Welcome to the Fort Knox Family!
No response to alarm
We have accidentally set off our alarm several times over the past year. Never had any contact from alarm company. So what am I paying for?
2018年7月10日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Hello!
Wanted to reach out and let you know there is about a 20-30 second delay when the alarm goes off before the signal is transmitted to the monitoring station. We spoke on the phone the other day and you said everything was running correctly! If there are no other issues i hope you wouldn't mind changing your review. Otherwise please give us a call and i would gladly help you with any issues! Thank you for being a valued Fort Knox customer!
Fort Knox Home Security & Alarm からの回答
Thanks for the review Chris!
Welcome to the Fort Knox Family!
Great service and installation
2018年7月10日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Adam!
Welcome to the Fort Knox Family!
great company
2018年7月10日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Thanks for the review Meshawn!
Welcome to the Fort Knox Family!
Continued problems with cameras
Continued problems with cameras. Service tech was not very accommodating.
2018年7月10日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Hello Patrick!
After looking into your account it looks like the service rep you worked with is no longer with the company. If you would give our service team a call we would love to make this right. Sorry for the inconvenience, you're a valued customer and your peace of mind means a lot to us.
This is a great company with excellent…
This is a great company with excellent customer service, sales team and installers. They went above and beyond to get our old system replaced and the new one connected so we covered.
2018年7月10日
自発的なレビュー
Fort Knox Home Security & Alarm からの回答
Glad to hear we were able to get you all set up Stacy! We appreciate the kind review and are here if you ever have any questions.
Welcome to the Fort Knox Family!
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