Fowlers Motorcycles レビュー 

After trying several suppliers it appears the clutch pressure plate I needed for my Honda CBF250 can no longer be ordered.
Fowlers got one to me in superfast time.

Recently had my aprilia Tuono serviced. Great service and very reasonable price. Very pleased with the experience and would recommend.

Had a great experience purchasing my new vespa gts.
I got a fair part ex offer for my old vespa and all paperwork was easy and relatively quick.
Neil the salesperson was very helpful and accommodating.
Would recommend fowlers .

OK ordering spares to collect was fine. But had to wait to be noticed by two staff simply chatting and turning their backs to me. Then when directed to get the spares the staff member actually did not speak at any time, I passed my receipt and sad hello Im here to collect this, the staff member simply took the invoice, went and got the item, passed it to me with not a single word. How is this acceptable. I don't want staff to grovel at my customer feet but I do expect civilised social intercourse from staff. Fowlers is the one place I try to avoid due to the staff. The general manager needs to put them all on customer training. In my job if I acted like that I would be out on my ear, as customer service is paramount in my organisation. Fowlers staff, shape up, if you are anxious of the public, then stay behind the scenes and only put your affable staff to customer facing.

Just plain useless the service dept and the customer assistant on the scooter dept was clueless!! Didn’t know anything about accessories and showed very little interest. Parts counter is good though !

Recently bought a Vespa for my daughter, 3rd bike from Fowlers with a very positive experience with Mike from Triumph and Neil Cairns on the Vespa. Keep up the good work.

I’ve bought a few bikes at Fowlers over the years and have always found them to be really good at what they do. Bikes are always explained with proper handovers and they answer all your questions as they really know the products they sell.
Even with follow up contact made a few days after you’ve taken delivery just to see how your getting on and if you have any issues or problems. Can’t think of any dealer who does that and I’ve dealt with quite a few over the years.
Fowlers is the perfect place to get your bike. They also have a huge range of clothing and accessories so you’ll always get what you need.
You even get 10% off kit if you buy a bike so it’s a no brainer really.

Keep up the good work Fowlers!!

I ordered some parts for my Yamaha, online, yesterday afternoon, and, I was amazed and delighted to get them in the post today.
Fantastic customer service from Fowlers, thank you.

I have been a loyal customer for 40 years but no more. My last three bike purchases were very unsatisfactory with poor and even dangerous decisions when it came to safety checks carried out during service. For some reason I kept loyal to them but recently they sold on a bike I had pre ordered because another customer was interested in it immediately. I had insisted on delivery the next month which was originally agreed when I made the purchase. They care more about making a quick sale and don't take care during after sale and servicing.

I had a very positive experience purchasing a Piaggio Medley S 125. Neil and his colleagues were very helpful and made the entire experience stress free. They were the only dealer with the model in stock in the UK at the time of purchase, and made the whole process easy and straight forward.

First-time bike-owner: Great service, friendly staff, massive selection of motorbikes and biking gear. Served by Neil Cairns, couldn't recommend him highly enough.

We went to buy a moped for our daughter . Service was amazing .staff were really helpful . We dealt with Neil ,nothing was too much trouble for him . Everything went smoothly and the bike was ready ahead of time and were allowed to pick up early nothing was too much trouble for them . Would recommend to anyone

Ktm walked in staff were to busy chatting I had a wad of cash looking to buy had 1 bike in stock and said I can have in 3 weeks do they wana sell or wat

Having been looking for a Vespa GTS for a few weeks, I found one at Fowlers having sent an enquiry within an hour Neil from Fowlers rang, with a little bit of haggling the deal was done,I collected the vespa it's like new exactly how it was described online and how Neil said it was, I will certainly recommend Fowlers, Neil and the team for such an easy buying experience

OK so although in the past I had absolutely no issues with Fowlers, unfortunately now I wouldn't buy any else from them. I bought my current bike from them just over 2 years ago and it was a year old and it has received numerous warranty replacement parts fitted. 4 months ago one of those parts failed again, but the bike now is out of warranty. I contacted Fowlers and asked there advice, only to be told that because I had not physically paid for the part it only had what warranty was left on the bike, which at time of fitting was last than a month. On there instruction I contacted Yamaha uk who has taken 4 months to get any sort of response from, but who acknowledged that the part is clearly faulty and is a reoccurring issue and it must be investigated. In the meantime I needed the bike serviced and I went to a reputable garage to have this done, but not fowlers. Because of this, Yamaha have said that on fowlers advice that it wasn't serviced by them, they would not say if the bike has been looked after and advised Yamaha not to authorise any further investigations or parts. This is after they fitted a new tyre and scratch the hell out of my wheel and I let them off, the first service should have been done at 600 miles at wasn't done until 1950 miles (prior to my purchasing), to having problems with the bike from pretty much since I bought it.

Really good service from Fowlers today. My new bike was taken there by KTM rescue. I had low expectations as I hadn’t bought the bike from them. However they had fixed it and called me within a matter of just a few hours. Really pleased with their service and will be back in future. Thank you 👍🏻

Amazing customer service. Ordered parts 4.30pm one day, they were delivered to a named neighbour the following morning, with free postage! Excellent.

Had a really good experience with fowlers motorcycles, props to Neil Cairns. Will recommend this company any day!

Managed to shear the sprocket bolt on my KTM and local dealer had no stock. eBay seller were about £12, £6.70 delivered in 2 days from Fowlers. Excellent.

Absolutely disgusting service!! Booked my bike in over 4 weeks ago for service. Mot. Rear tyre and check brakes. Dropped the bike off evening before. Next day 4pm I had heard nothing so I called to find out service and tyre are all completed but to be informed they could not MOT it as it’s the wrong class. This was not advised on booking or dropping off!! I then phoned back an hour later to be informed they were trying to get it booked in somewhere for MOT and they would call me next morning. 10am today I was called to say that the head race bearings were worn and needed replacement. I asked why this was not mentioned evening before and they couldn’t answer. Bear in mind the bike is less than 3 years old with only 5800 miles on. They tried to explain its wear and tear but how can this be at age and mileage and nothing was wrong when the bike went in. They couldn’t tell me how much it costs as didn’t have a quote ready and also couldn’t tell me what I owed so far. I asked them to check and call me back in half hour. This they did do and quoted £750 for head race bearings plus what I owed. I then informed them that I would collect the bike and get sorted elsewhere. I am a service manager in the motor trade for over 30years and have never seen this disgusting service. On collecting the bike now on ride home the steering is dangerous and was never like this before it went in. I’m now having to sort a dangerous bike out plus get it MOT somewhere else. To top it off they phoned me recently to see if I wanted to trade it in for another!! What an absolute joke!! I will make sure all my family and friends that have bikes through them never to use them for service or repairs!! Very very angry is an understatement!!