Foxwelldiag レビュヌ 

35
•
TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち5の評䟡

Very easy to use, first higher tech obd2 scanner, and the UI is straight forward and understable. It also gives warnings for re-coding parts of the car. Would definitely buy another one if I need it!

䌁業が回答したした

5぀星のうち5の評䟡

Ease of purchase and fast delivery were what made my experience good. Would love to be able to get Australian vehicle software on my device considering it was ordered and sent from Australia

䌁業が回答したした

5぀星のうち5の評䟡

I purchased the Foxwell NT710 directly from Foxwell for use on my wife's 2025 Chevy Traverse and my 2026 Chevy Corvette Stingray Z51. After getting it and checking for any updates, the tool did not s... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

purchased this product for electronic parking brake service on my cars. it stated it does perform that service, Auto vin number did not work, entered it manually and it only offered and option for 201... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車郚品店
  2. 自動車電装業
  3. カヌ アクセサリヌ店
  4. 自動車修理・敎備店
  5. ハむダヌ サヌビス
  6. 䞭叀車郚品店

圓該䌁業による蚘述

Foxwell is a professional supplier of automotive diagnostic products, services and solutions in the aftermarket. We combine industry knowledge, manufacturing expertise, and technological innovation to offer a broad portfolio including OBDII code readers, scanners and tablet diagnostic systems and other emerging tools for the benefits of our customers. Foxwell is one of the leading brands in diagnostic industrys. With 11 years development we have establised distributors over 80 countries and regions.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

35件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.4

すべおのレビュヌ

(35)

過去12か月のレビュヌ数: 34ä»¶

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5぀星のうち4の評䟡

Support was very helpful to assist me


Support was very helpful to assist me with the correct choice that would work with my 2010 Cadillac DTS.
The NT630 PLUS was easy to operate to bleed the ABS system.

2026幎6月22日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Thanks for your review!
Glad our support team helped you pick the right tool and that the NT630 PLUS made ABS bleeding easy on your Cadillac DTS. We're always here to help – safe driving!
Warmly,
Eric

5぀星のうち5の評䟡

Foxwell was responsive to my questions


Foxwell was responsive to my questions and concerns. The issue and the questions I had were resolved and answered.

2026幎6月16日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi,

Thanks for your feedback! We're glad we could resolve everything for you. Feel free to contact us anytime.

Sincerely,
Eric

5぀星のうち5の評䟡

Responsive email aftercare support and


Responsive email aftercare support and really useful device which helped save me money on repairs at the garage

2026幎6月29日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi Jay,

Thanks for the great feedback! So glad our support team and product could help—and even better that we saved you a trip to the expensive garage.

Best regards,

Eric

5぀星のうち5の評䟡

Amazing Communication

A very helpful company. I bought the NT530 Plus and there was a bit of a learning curve for me. Foxwelldiag helped me get to grips with things over the course of a few days showing knowledge, professionalism and a good deal of patience with some of my noob questions. Very happy.

2026幎6月25日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi Jason,

Thank you for your wonderful review! We're so glad our team could guide you through the learning curve with patience and professionalism. Enjoy your NT530 Plus—we're always here if you need us.

Best regards,
Eric

5぀星のうち5の評䟡

NT710

It was very easy to add another car manufacturer to my NT710. Customer support was prompt, and now I can see all of the 27 DTC's on my car as opposed to the 2 codes shown on a generic OBD2 reader.

2026幎6月26日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi David,

Thank you for your review! We're glad the manufacturer addition was seamless and that our support team could assist promptly. The NT710's depth of diagnostics truly sets it apart—27 DTCs vs. just 2 says it all!

Best regards,
Eric

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service. I had an issue with my scanner and sent it back, they allowed me to just pay the difference and get a different model. They were extremely helpful a d very responsive. I highly recommend them.

2026幎6月23日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi Perry R Maddox:

Thank you for your wonderful review! We're glad the upgrade option worked out perfectly for you. Our team takes pride in being responsive and finding flexible solutions. We appreciate your recommendation and hope you enjoy your new scanner!

Warmly,
Eric

5぀星のうち5の評䟡

Inquired about doing some coding with my NT710


Inquired about doing some coding with my NT710 that I purchased directly from their website about 1 year ago as I was not sure if it was capable. Contacted them via the chat on their website. Annie was quick at getting back with me with an answer and an explanation of the procedure to accomplish what I was looking to do. We found an issue with the language (not translating to english from German) deep within the coding menu and Annie was quick to translate and guide me through the rest of it. She also noted they have recorded the issue and will work to resolve it in the next software release.

Very happy with the support and product capability to perform the coding I was looking to acheive.

2026幎6月22日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi,

Thank you for your kind words and detailed feedback! We're glad Annie was able to assist you and that the NT710 helped you achieve the coding functions you were looking for.

We truly appreciate your support and look forward to serving you again.

Best regards,
Eric

5぀星のうち2の評䟡

did not work on electronic brake service mode as advertised

purchased this product for electronic parking brake service on my cars. it stated it does perform that service, Auto vin number did not work, entered it manually and it only offered and option for 2017-2021 for my 2022 Tucson. I tried both options it gave me for brake service, and both produced a screen of failure. I tried to update the software on my new unit and after completion tried it again and both times said failure. so would not provide the EPB service it stated it would and have not heard back from the manufacture as of yet. I purchased it from the manufacture rather than a 3rd party hoping for better customer service and or returns still waiting.

2026幎6月15日
Foxwelldiag ロゎ

Foxwelldiag からの回答

Dear Mr. Hoppe,

We hope you’re doing well.

We’re reaching out again because we haven’t yet received your feedback on the EPB issue with your NT614 Elite, despite our previous messages. We completely understand that you may have a busy schedule, and we want you to know that we’re still fully committed to resolving this for you.

Could you kindly take a moment to update the device to V2.32.002 and retest the EPB function, as we suggested earlier? If you’ve already done so, please let us know the result or share any error screenshots – that way, we can quickly move forward with the right solution.

We’re here waiting for your update, and we truly appreciate your patience. Please don’t hesitate to reply at your earliest convenience, so we can get this sorted out.

Best regards,
Eric

5぀星のうち5の評䟡

fantastic service from a reliable


fantastic service from a reliable manufacturer and I have little knowledge but they talked me through all I needed to know I was well happy withe outcome
ps don't buy from third party sites go direct to the manufacturer

2026幎6月24日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Thanks so much for taking the time to leave us a great review!
Our constant goal is to ensure that every customer can buy with confidence and use with peace of mind. Your satisfaction is our greatest encouragement.

5぀星のうち5の評䟡

Great product

Great product, quick shipping

2026幎6月15日
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi Vincent Powers:
We appreciate the great feedback!
Fast shipping and top-tier quality are what we strive for every day. Thanks for choosing us!
Regards,
Eric

5぀星のうち5の評䟡

Excellent support

Excellent support, I had a problem that was caused by my PC when I tried to do an update and Annie supported me throughout the resolution with detailed emails of things to try. I ended up having to buy a new MicroSD card ( because my computer was corrupting them ), and borrow my Sons PC to complete an update. Device is all working fine again

2026幎6月18日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Hi Neil,
Thanks for your review!
We're so glad Annie could guide you through the process with clear, detailed support. We appreciate your patience and persistence, and we're happy your device is working perfectly again. Don't hesitate to reach out if you ever need us.
— Foxwell Team

5぀星のうち5の評䟡

Foxwell is a solid company that has excellent products and a great support system.

Let me star out with how I purchased my Foxwell scanner. First mistake, I purchased the scanner form a third party rather than from the Foxwell website. As a result my second mistake was to purchase software that I didn't need to. At this point I had no real idea of what I had and didn't have.
To help me with all of this I contacted the Foxwell support team and had the pleasure of working with Annie.
She was able to help me understand my scanner and what it did and didn't come with. Annie helped me with the software issue I had when I purchased software that I didn't need to. Every time I had a question she had an answer, every time there was a problem, Annie had a solution, plus her responses were always quick, never later than the next day. Once every thing was sorted out Annie helped me get the scanner set up and running.
Now my scanner is fully operational and ready to go thanks to the efforts of Annie and the support team behind her.

Thanks again.

Bernard

2026幎6月17日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Dear Bernard,

Thank you for your honest feedback and kind words about Annie. We're so glad she could turn things around and get your scanner fully up and running.

Happy diagnosing, and don’t hesitate to reach out anytime!

The Foxwell Team

5぀星のうち5の評䟡

Great tool!

Initially was confused that the NT510 elite I purchased only read standard ODB codes, before connecting it to WiFi, and following the activation steps to get the Landrover specific setup installed -- after that, could access all the cars modules and data; was able to read a historic steering angle sensor code, which lead me to find the steering angle sensor being 15.8deg off when centered! Recalibrated, and all working great now- saved money instead of taking it to the garage, and have a diagnostic tool for life too. Win-win

2026幎6月13日
Foxwelldiag ロゎ

Foxwelldiag からの回答

Thank you so much for the detailed review and for sharing your experience with the NT510 Elite!

We're delighted to hear that you were able to identify the steering angle sensor offset and successfully perform the calibration yourself. It's always rewarding to know that our tools help customers diagnose and solve issues without an unnecessary trip to the garage.

We also appreciate you highlighting the setup process. We've continued to improve the experience, including one-tap WiFi activation and updates, to make getting started even easier.

Thanks again for choosing us, and we wish you many miles of safe and happy driving!

5぀星のうち1の評䟡

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2025幎11月14日
自発的なレビュヌ
5぀星のうち1の評䟡

address is correct, and check to see if you paid to much

i made a purchase for a foxwell scanner, at checkout full price $385.99 and i made an error on shipping address. there is no way to correct address, call credit card co. to cancel as thay do not answer at foxwell, and found thay had charged me $565.99 ??? so red flags here.. there is a small print after purchasing, thay will not change any shipping errors, and no refunds if you do not get the product. so i cancelled my card, as told this will stop the payment. i will not recommend them to my worst enemy to by anything from this company, BYER BEAWEAR..

2024幎11月7日
自発的なレビュヌ
Foxwelldiag ロゎ

Foxwelldiag からの回答

Thank you for sharing your experience, and we sincerely apologise for the frustration this has caused.

We understand your concerns about the shipping address and the charge discrepancy. Please allow us to clarify:

Shipping address: Orders are shipped to the address provided at checkout. Once dispatched, we cannot modify the delivery details. If an order is lost or returned due to an incorrect address, we will file a claim with the carrier and arrange a reshipment or refund for you.

Billing: We never charge more than the confirmed order total. Payment platforms (PayPal, credit card networks) also provide buyer protection. If you see a different amount, it may be a temporary authorisation or a system glitch – we would need to verify with your order details.

To resolve this quickly, we have sent you an information request via Trustpilot. Please reply with your order number or registered email, and our customer service team will investigate the charge and shipping status immediately. We are committed to a fair resolution.

We value your feedback and hope to restore your trust.
— Foxwell Team

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