Framesandgear レビュー 

148
TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Framesandgear makes best-in-class components. I have gotten to the point where I don't even consider using other companies for computer mounts, UDHs, and other high end cycling components. Kristoffer... もっと見る

5つ星のうち5の評価

The service and communication is lonely top. The product is as described. The big advantage is that they respond enormously well to things that no one offers so far. Absolutely recommended! P.s. the f... もっと見る

5つ星のうち5の評価

Direct response, even tough my orders are a bit complicated, they comply with question and explain all through. Been always my go to mounting for my beloved bikes. They always update their brackets to... もっと見る

5つ星のうち5の評価

Had a little difficulty trying to figure out which Garmin mount would fit my stem, Kristoffer was extremely helpful and responded promptly to all of my questions. I ordered a Garmin mount with a 360 a... もっと見る

企業情報

  1. ロード サイクリング

当該企業による記述

Framesandgear® is a Danish brand with a sole purpose: to create components for an #effortlessride. Founded in in Copenhagen in 2020 as a small business. Today, Framesandgear® operates worldwide, through direct sales, and via our partnership stores, delivering components to riders and pro teams. We exclusively manufacture from titanium, aluminum and composites, primarily focusing on computer mounts, derailleur mounts and add-on components. Whether you are searching for a solid, aero computer mount with a pair of titanium bolts, or a direct mount in the exact color of your bike, we aim to deliver it through our one-stop shop of high-end components.


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4.8

優良

TrustScore 5段階評価の5

148件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(148)

過去12か月のレビュー数: 87

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5つ星のうち1の評価

I was robbed by Frames and Gear

Update: look, I thought I was ordering a Deda mount and I understand that the Colnago mount was pictured in the order confirmation. I told you I see that. I’m just telling you that I was under the impression that I was ordering a different mount and whomevers mistake it is (I believe it’s the website but who cares to argue about that) I was asking for your help. You told me what you’d offer to do which is for me to order the new mount (the one I thought I was ordering in the first place) at a discount and you suggested I sell the incorrect mount myself online. It just felt a little bit like the problem was mine and it’s a little disappointing not to see you offer to help me and just say something like “of course let’s have the intended order shipped to you and you can return the wrong product in that box once you get it with a prepaid label” or just somebtinf along those lines. It would have really been nice is all. Think about it…

If you’re a new company, maybe think about that and think about the importance of doing business this way. Forever (in my opinion) but at least until you’re steady. Look at the major success stories we all know and love, look how they do business. There is a reason they are successful. They’re focused on the long term goal, not focused on what their profit is in every transaction. This is 101 man I’m sorry

placed an order and received the wrong item. When I asked them for the correct item - they (Kristoff) literally complained about his import costs and asked me to sell it myseld and use the money to repurchase the item again (to receive the correct one this time) with the proceeds of my sale. Is any further explanation needed???… shop at your own risk. Buy a different brand from reputable retailers - there are plenty

2023年7月24日
自発的なレビュー
Framesandgear ロゴ

Framesandgear からの回答

Hi Taylor,

As we also replied to your email right away, you ordered the Colnago C68 Mount as indicated in all our records, and you received that mount. You also sent the order confirmation to us, stating you ordered the C68 mount - It shows in your own order confirmation, and we have sent you Screenshots/ PDF of the order confirmation.
You then state that you ordered the Deda Superbox mount which simply does not show in any of our records, neither in the email you sent us.
We tried to work with you and offered to send the Deda Mount to you as soon as you returned the Colnago Mount to us, or we could simply refund you as soon as you returned the C68 mount, but you did not want to do any of that, but stated you wanted to throw out the mount you received.
We are a new company, and we work hard for our reputation!

You are welcome to get back to us, so we can solve the issue of ordering the wrong item.

All the best,
Kristoffer/ Framesandgear

5つ星のうち5の評価

Great quality product!

Great quality product!
This wonderful CC.01 computer mount looks great and it excellently made! I purchased one as the standard holder that comes with the C68 looks cheap in comparison and hence why I wouldn't fit it on my handlebar. I had been searching for a few weeks when finally I came across Frames&Gear. Looking at the images I knew this is what a bike like a C68 should have as a mount and so I ordered one. The item did take 10 days to arrive due to the UK postal service but I spoke to Kristoffer the founder and he responded quickly and efficiently. Fortunately the following day my item arrived but Kristoffer was willing to ship me another with DHL so I could get it in time for my cycling trip. I have now fitted it and set it up and it looks absolutely mega! This company should be manufacturing their products as the official equipment to all the bike brands instead of the cheap plastic things most bike companies supply! If like me you have invested a lot of money into your dream bike then you owe it to yourself to make sure the finishing kit like a computer mount is of the level and quality of Frames&Gear. I shall be telling everyone who owes a bike that they should be upgrading their mount to one of these!

2023年5月10日
自発的なレビュー
5つ星のうち5の評価

Top service

Top service, top product... Nothing else to say. Had i really nice experience with help from the customer service and the product didn't disappoint. Can only recommend!

2023年3月7日
自発的なレビュー
5つ星のうち5の評価

Quick and easy to deal with

Their website is easy to navigate, and I quickly found a fitting Garmin mount for my Zipp Sprint SL stem. However, I had a few questions in regard to an additional GoPro mount, hence why I contacted Framesandgear via their Instagram. They were quick, informative and polite in their response, and I had my mounts a few days later. Overall, a great customer experience and the product looks great.

2022年1月5日
自発的なレビュー

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