FramesPlus レビュー 

Wrong frames got delivered. I Tried multiple ways to get in touch with them but I got no form of communication from the company.

There doesn't appear to be any customer service. emails not replied to. The contact page is not answered. The chat line was unresponsive. Damaged frames and wrong colour frames were sent to me.

Slight damage to the frame I bought but, for the price and speedy delivery, can’t complain at all. The damage is “hide-able”.

I've had orders simply not show up and others that broke immediately

Very well packaged, delivery time was prompt and lovely product.

Excellent frames, great value and quality

Good price, fast delivery and good communication

Wrong frame delivered
Tried to contact frames plus via email web chat and contact us page on website with no response to any communication
Very poor customer service

Good quality frame at reasonable price.
No issues with the delivery. I’ll definitely use them again.

They ignored all emails about issues with my order. Avoid them. Bad quality product and terrible services

Overall the frames I purchased are good value but I wouldn’t use Framesplus again or recommend them. The item turned up damaged and it was not damaged in transit because it was packed well and no marks on the box so they’ve knowingly sent it damaged. They’ve used delaying tactics in responding to me, said they have sent a replacement which hasn’t arrived and now aren’t responding to my messages so buy from this company at own risk and don’t expect any resolution to fault or damaged items.

Excellent quality and value for money. massive range to choose from. I had to contact the business direct for a query and they could not be more helpful. First class

Good quality at a decent price combined with quick delivery
What`s not to like?

Item received damaged. No response to email sent. PayPal have opened a case.

My frame arrived damaged, most likely during transit so it's not necessarily the seller's fault. The frame itself does seem of good quality. I promptly sent pictures of it to FramesPlus just to know they were out of business until Mid January 2023, a 2 month break!

Now I have yet to receive any response from them of any sort...

Moral of the story I'm left with a decent frame which is too bent to be used
Definitely disappointed

Great choice of frames, affordable prices!

1 star for early despatch / delivery. I received a larger sized frame than ordered so emailed FramesPlus. Waited and waited, and still waiting. They asked me to review the product - I said I might be more inclined when they got back to me about wrong size received. Still no reply. Now asked to review the company - so this is it. Customer services non existent. Pity.

The frames are reasonably priced, made really well and arrived on time

I read previous reviews so was a bit sceptical. But the frame I bought was in great condition and delivered quickly. Great value for frame and postage. I'll use them again.

Ordered a frame 2 weeks ago, haven't received it yet and there is no way I can contact the company. Don't use this company, I think it's a fraud and will report it.