Laarzen (merk Travellin) met een productiefout gekocht. Maar ze willen er niet naar kijken, geen retourmogelijkheid geven. Laarzen in de prullenbak, geld weg. Niet kopen bij deze club.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Got sent two right shoes rather than a left and a right! I was quite frustrated as I'd spent over £160 on them but speaking to Paris she was really lovely apologised and got the other shoe to me the n... もっと見る
This Cornish small business is an absolute gem of a find. It’s quickly become my go-to place for eco-friendly/sustainable gifts for friends and family. They stock a fab selection of brands and are ver... もっと見る
Ordered Vivobarefoot Women's Magna Lite WR SG for my daughter. Ordering & delivery was quick & easy. Got the wrong size but the returns & reorder process was easy & hasslefree. My daughter really plea... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Freedom To Explore established in 2017 - your trusted companion for all things related to outdoor family lifestyle. Our mission is to inspire families to embrace the magic of the great outdoors, creating lasting memories along the way. We're here to guide you on your journey, offering expert advice, resources, and curated products designed for adventurous families. Based in the picturesque town of St Ives Cornwall, you can visit us in person or shop online. Independent, Family Run and Women Owned. Formerly Little Goat Gruff
連絡先
Freedom - High street, TR26 1RS, St Ives, 英国
- 01736602880
- info@freedomtoexplore.co.uk
- freedomtoexplore.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Would use again
First time ordering from Freedom to Explore and I'm very pleased with their service. Quick dispatch, prompt reply to emails and great packaging.
Great customer service
I recently bought a pre-order ringsling but had missed that it was pre-order so reached out as I thought it was delayed in being dispatched. I had a very quick reply from Paris who was extremely helpful and explained when it would arrive once they'd been able to place the order with the supplier. I was very impressed with the communication with Paris and support in getting the sling to me in time for an event I wanted it for. The sling is perfect and just what I wanted.
Excellent product & service
Rucksack purchased is great quality and is perfect for university day bag but also good day hiking bag. Excellent customer service after item was missing from order. Missing item was put on next day delivery . I would definitely use this website again.
Fast Service
Fast Service , Easy to deal with & offer payment options like clearpay & klarna

Freedom To Explore からの回答
Bad customer service.
Bad customer service.
Ordered a big item and had a discount code they are advertising on Google.
Had an email asking for more money as the discount wasn't for sale items, even though that wasn't in the terms and conditions for that code. Explained I couldn't afford anymore, They ignored that message for days and then got notification that it's been cancelled and refund takes 10 days to come back so now I don't have my present for my little boy and have no money to get another present in time.
Wouldn't recommend this shop

Freedom To Explore からの回答

Freedom To Explore からの回答
Refund recevied
I ordered something on the 10th July, I chased to say my package hadn’t arrived and got told to wait a few more days. I chased again on the 27th July. I did finally hear from them explaining they had major technical problems. A re-delivery was not possible due to the item being out of stock but I got a full refund. Thank you

Freedom To Explore からの回答

Freedom To Explore からの回答

Freedom To Explore からの回答
Amazing experience!!
I went into the freedom shop while we were camping specifically looking for some barefoot shoes as i knew they stocked them, the gentleman who was in the store was soooo helpful! i tried on so many pairs and he suggested different options that i could go for and the ones he likes, as well as being super knowledgable on the shoes and explaining the different benefits of the different models, i am autistic and i struggle making decisions and he was very patient!! and didnt mind me trying them on multiple times. I absolutely love my shoes, thank you so much!! :)

Freedom To Explore からの回答
I received my order in less time than I…
I received my order in less time than I expected and am really pleased with the product.

Freedom To Explore からの回答
VivoBareFoot Magna Lite WR SG ...Super comfy
Ordered Vivobarefoot Women's Magna Lite WR SG for my daughter. Ordering & delivery was quick & easy. Got the wrong size but the returns & reorder process was easy & hasslefree. My daughter really pleased with them , super comfy & look great.

Freedom To Explore からの回答
Incredible!
I am so pleased with my purchase, from the moment I placed the order!
After having an awful experience with BabyTula (as many others are at the moment) I found this amazing company, that stock Lenny Lamb carriers.
The dispatch and delivery was amazing!! I received my order within 2 working days of placing the order! (After waiting over a month for BabyTula to dispatch an order which turns out I’ll never receive).
🌟BONUS🌟 This beautiful company have the option to pay in 3 with Klarna which was an absolute godsend at the moment as I am still out of pocket due to BabyTula who have yet to issue a refund and continue to ignore me, after offering a refund.
Anyway back to this amazing company!! Thank you so much for the efficient service you have provided! The product was perfect, as described! I will definitely be ordering from you again in the future and would highly recommend others order from you too! ❤️
Care and attention to the order in all…
Care and attention to the order in all details was carried out and in a timely manner. Caring company and would use them again for sure.
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