Freee Foods ロゎ
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Freee Foods レビュヌ 78

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TrustScore 5段階評䟡の4

4.2

食品メヌカヌ
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5぀星のうち4の評䟡

Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

I'm really disappointed that the thickness of the brown rice spaghetti has been changed – it makes a huge difference to the texture - and to how it cooks –it now breaks up into short bits - please br... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... もっず芋る

5぀星のうち4の評䟡

Most of my order was fabulous for the gluten free pasta and breakfast cereal with no nasty additives. The Chocolate Chip Cookies are way over baked and so hard I couldn't bite into them and a struggle... もっず芋る

䌁業情報

  1. 食品メヌカヌ
  2. 補菓甚品店
  3. 補粉工堎
  4. 食品補造業者
  5. 食品補造甚品

圓該䌁業による蚘述

Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.

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4.2

ほが満足

TrustScore 5段階評䟡の4

78件のレビュヌ

5぀星
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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以内に回答

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5぀星のうち3の評䟡

Bad Customer Service

Good produce, however bag of flour split in transit. Contacted to arrange replacement but did not receive a reply.

2026幎4月22日
Freee Foods ロゎ

Freee Foods からの回答

Hi Gill, we are always happy to help in cases like this, please do get in contact with us via our contact form so that we can solve this for you ASAP: https://www.freee-foods.co.uk/contact-us/

5぀星のうち4の評䟡

Discovering my I.B.S diagnosis and the


Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without any worries. The variety of products you offer is outstanding, and the delivery service is impressively fast.

2025幎12月16日
自発的なレビュヌ
Freee Foods ロゎ

Freee Foods からの回答

Thank you so much for your kind words Jimmy, we are so glad we are able to change your life for the better!
Thanks,
Customer Services Team
Doves Farm Foods LTD

5぀星のうち2の評䟡

Missing items

Been using Freee for sometime now but last order had items missing this was delivered on 22nd September.
Have filled enquiry form and sent emails but have had no reply to any of them so far.
This is first time have had problems though.

2025幎10月6日
自発的なレビュヌ
Freee Foods ロゎ

Freee Foods からの回答

Dear Steve

Thank you for your continued support and for bringing this to our attention. We are really sorry to hear that items were missing from your order delivered on 22nd September and that you have not received a response to your enquiry. That is definitely not the experience we want for our customers.

We have looked into this and can confirm that a replacement has been raised and should be with you shortly. We are very sorry again for the inconvenience and delay and really appreciate your patience while this was being sorted.

If you have any further questions or need assistance please feel free to reach out and we will be happy to help.

Kind Regards,

Freee Foods Team

5぀星のうち4の評䟡

left an item out haven't replied to


left an item out haven't replied to enquiry form

Edit: eventually got in touch and sent out replacement

2025幎9月21日
Freee Foods ロゎ

Freee Foods からの回答

Dear Vickie,

Thank you for taking the time to provide your feedback. We apologise that an item was left out of your order and that your enquiry form was not responded to promptly. The missing item has now been sent and should be with you shortly.

If you have any further questions or concerns, please do not hesitate to get in touch directly. We appreciate your patience and hope to provide you with a better experience in future.

Kind Regards
Freee Foods Team

5぀星のうち2の評䟡

we often buy the 500g brown rice pasta


we often buy the 500g brown rice pasta for the considerable price of €6.70. We recently ordered the same product to find they have changed the packaging in order to reduce the quantity to 400g but keep the same price. Is €6.70 not already quite steep for 500g??? just a bit depressing really

2025幎9月9日
自発的なレビュヌ
Freee Foods ロゎ

Freee Foods からの回答

Dear Ian,

Thank you very much for taking the time to share your concerns and for your continued support of our brown rice pasta. We fully appreciate your disappointment regarding the recent change from 500g to 400g packaging. Please be assured that our recommended retail price has been adjusted accordingly to reflect the new product size. However, individual retailers set their own prices, and we have no control over how these are applied at the point of sale.

We sincerely regret any frustration this may have caused and remain committed to providing the highest quality products to our customers.

Your feedback is invaluable to us, and we thank you once again for bringing this matter to our attention.

Kind Regards
Freee Foods Team

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