Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... もっと見る
企業が回答しました
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I'm really disappointed that the thickness of the brown rice spaghetti has been changed – it makes a huge difference to the texture - and to how it cooks –it now breaks up into short bits - please br... もっと見る
企業が回答しました
I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... もっと見る
Most of my order was fabulous for the gluten free pasta and breakfast cereal with no nasty additives. The Chocolate Chip Cookies are way over baked and so hard I couldn't bite into them and a struggle... もっと見る
企業情報
当該企業による記述
Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.
連絡先
4.1
ほぼ満足
82件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
all delicious!
2024年7月4日
Doves Farm/Freee Foods Fan.
Long term Doves Farm products fan. Recent change to Gluten Free for health reasons. Freee Foods demonstrate the same high quality and choice of products. I won't need to look anywhere else for gluten free foods. BTW the Sponge Mix works a treat with added choc chips and cocoa!
2024年7月16日
Freee Foods からの回答
Hi Fiona!
Thanks so much for sticking with Doves Farm Foods and for making Freee Foods part of your gluten free lifestyle. We're delighted you find our quality and choices just as great.
Your Sponge Mix hack with choc chips and cocoa sounds amazing—definitely going to try it! 👍
Best Regards,
FREEE Foods Team
Brilliant company!
I always get my gluten free products from Freee as they are the best quality and certified gluten free. Deliveries always arrive in good time and are very well packaged using eco friendly packaging. Would recommend this company 100%.
2024年7月17日
Freee Foods からの回答
Thank you so much for your wonderful review!
We're thrilled to hear that you love our gluten free products and appreciate our eco-friendly packaging. It's great to know that our deliveries are always timely for you.
Your recommendation means a lot to us!
Best Regards,
FREEE Foods Team
No comments
2024年7月16日
Excellent communication and fulfilment…
Excellent communication and fulfilment of our order. We'll be back!
2024年7月15日
All was perfect
2024年6月20日
Gluten Free Seeded Mix
I ordered the Gluten Free Seeded Bread mix. I really think this is the best GF bread about. The order arrived very promptly so I am very happy, thank you
2024年7月1日
A good selection of products which I…
A good selection of products which I know I can eat safely.
2024年6月26日
Good quality products that are very tasty.
Easy to use website. Good delivery times. Promotions available. The products are very tasty.
2024年6月27日
Well packed purchase and delivered…
Well packed purchase and delivered within 2 working days👍
2024年6月26日
Freee Foods からの回答
Hey! Thanks so much for the great review! We're happy to know your purchase arrived well-packed and fast. 😃🚚
Best Regards,
FREEE Foods Team
well packed keep you updated and goods…
well packed keep you updated and goods competitively
priced.
2024年2月6日
Freee Foods からの回答
Hi Scapa,
Thanks for the great feedback. We're delighted that you enjoy our diverse product range. We are still driven by our original vision to make gluten free living simpler and we're glad to have you as a customer.
Best Regards,
FREEE Foods Team
Products didn't arrive, no communication
I ordered some products online two weeks ago. They still haven't arrived. I contacted the company via form on their website (the only way of contacting them) still no reply or my order. Money has been taken out of my bank account. The phone number on the website isn't valid. I guess I lost £20 unfortunately I won't be ordering again from this company.
2023年11月21日
自発的なレビュー
Freee Foods からの回答
Hi Dominika,
I'm really sorry to hear about your experience when trying to contact us. It’s definitely not how we want things to go and we didn't meet our normal high standards on this occasion. We are always working to improve our processes and to make the customer experience as good as possible, so we are grateful for your feedback.
Upon checking, I can see that a replacement order was sent out to you and successfully delivered.
I hope you’ll give us another chance in the future.
Best Regards,
FREEE Foods Team
Don’t bother buying online !!!
Wish I saw the review below before ordering online. Worst company I’ve ever ordered from online! I ordered three weeks ago and no reply when I followed up on where it was twice on their contact form tried their social media page and no reply but they can still post about their products !!!
2023年6月21日
自発的なレビュー
Very disappointing
Very disappointing. One damaged pack of food in my order - after two emails, filling in the customer form twice online and trying to communicate with them on Facebook I still cannot get them to reply in any way shape or form.
2023年2月7日
自発的なレビュー
Freee Foods からの回答
Hi Paul, Sorry to hear that you haven't heard back from us regarding your order issue. We have followed up with the correct team and will ensure that they get back to you ASAP.
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