Freesat Spares レビュー 222

TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Last month, I wanted to order a Manhattan Aero 4K TV Streamer for my parents, but couldn't find anywhere that had any in stock except for Freesat Spares. I decided to take a chance and order one from... もっと見る

5つ星のうち5の評価

Very helpful staff with a desire to give the best service possible.When my order went missing for a while,they did their best to ameliorate the situation and achieve a successful outcome.Excellent res... もっと見る

5つ星のうち5の評価

Ordered the DIY hard drive replacement kit great price even included the tools to do it. Never done it before so followed the video on YouTube it was so easy couldn’t believe it. Now my freesat is fix... もっと見る

企業が回答しました

5つ星のうち5の評価

Freesat spares repaired my Humax box very promptly and returned it to me. Unfortunately, failed again after two weeks so they undertook a second repair under warranty without hesitation. Sadly, the... もっと見る

企業が回答しました

企業情報

  1. AV 機器修理業

当該企業による記述

We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

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5つ星のうち1の評価

Malfunction

Yesterday,7/6/26, I recoded 3 items which duly showed up on the 'recently recorded' list. Today, these recordings have inexplicably disappeared, as though they'd never existed. Recording memory is only 50% used, and anyway they were THERE, until they vanished. Mystifying and hugely disappointing and frustrating.

2026年3月3日
Freesat Spares ロゴ

Freesat Spares からの回答

Hi. You purchased a remote control from us here at Freesat spares. It seems your issue is not related to your purchase from us. Technical issues on the Freesat platform should be raised to freesat.co.uk (we are not connected to them) hope these helps.

5つ星のうち5の評価

Quick to answer queries and get orders posted out

Last month, I wanted to order a Manhattan Aero 4K TV Streamer for my parents, but couldn't find anywhere that had any in stock except for Freesat Spares. I decided to take a chance and order one from them despite having never heard of them before. They answered my email query almost immediately and the item was posted very promptly, meaning it arrived in time for the bank holiday weekend. My dad was delighted. Brilliant little business.

2026年5月18日
自発的なレビュー
5つ星のうち1の評価

Ordered had for my freestat box paid…

Ordered had for my freestat box paid never received it and 6 weeks later got message saying it was lost and received refund went to order again and it had gone up by &£20 so did not order again so not to happy

2026年3月23日
自発的なレビュー
Freesat Spares ロゴ

Freesat Spares からの回答

I'm sorry your item was lost in the post. But due to high volatility in the global hard drive and computer memory markets at the moment we were unable to send a replacement at the time due to no more stock being available.

5つ星のうち2の評価

Would have been nice if we were given…

Would have been nice if we were given details over the part(s) replaced. For transparency and more importantly to avoid unnecessary future arguments over parts warranty.

Despite a following-up email, such particulars have not been provided.

2026年4月20日
Freesat Spares ロゴ

Freesat Spares からの回答

Good morning. Thanks for using our services. I understand your concern. but we do not share some details as we deem them commercially sensitive. but we did reply to your message via email on Tue, Apr 28, 2:46 PM.

5つ星のうち5の評価

Will use again

Paid postage for quote to repair, got quick response and very reasonable repair price, authorised and back up and running again in just a few days. BT YouView box.

2026年1月9日
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time to leave a review

5つ星のうち5の評価

Ordered the DIY hard drive replacement…

Ordered the DIY hard drive replacement kit great price even included the tools to do it. Never done it before so followed the video on YouTube it was so easy couldn’t believe it. Now my freesat is fixed up and running within 10 minutes. So much cheaper than buying a new box. I think this is brilliant. Great to be able to repair in our disposable world. Highly recommend them and will definitely be using them again 👍👍

2026年5月7日
自発的なレビュー
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time to leave a review

5つ星のうち5の評価

Simple & straightforward.

No problems whatsoever. Quick delivery, which involved Royal Mail Tracking. Good price. I will order from them again.

2026年2月4日
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time to leave a review

5つ星のうち5の評価

Freesat spares repaired my Humax box…

Freesat spares repaired my Humax box very promptly and returned it to me. Unfortunately, failed again after two weeks so they undertook a second repair under warranty without hesitation. Sadly, the box failed again after two weeks. Contacted Freesat spares and they concluded that the box was old and beyond economic repair. They did however offer a full refund of original fees.
It is worth mentioning that the same box was repaired by them two years ago and worked flawlessly until the current issues.
I was very pleased with Freesat Spares and have no hesitation in recommending them

2026年4月22日
自発的なレビュー
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time to leave a review

5つ星のうち1の評価

Awful Experience. NEVER SHOP HERE

Ordered an SSD from this company 0n 200326, dispatched on 270326. Still not arrived. Tracking (Royal Mail) states 'were expecting it' . Followed up with Freesat spares on 040426 and was advised they would resend. No tracking link sent. Still not arrived. They are now blaming their courier (Royal Mail) and have cancelled my order. My freesat box is now bricked. Clearly dont care. 'We Love our Customers' they say. Avoid like the plague.

2026年3月20日
自発的なレビュー
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time to leave a review. I'm sorry your item was lost in the post, and we then ran out of stock.

5つ星のうち5の評価

I'm not a customer yet but soon will be

I'm not a customer yet but soon will be,early indications are very good swift response to my query,so as soon as the item becomes available I will be ordering

2026年4月15日
自発的なレビュー
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time for this review. Being a small business its great to see we are getting thing right

5つ星のうち5の評価

Great job done

Great job done , good price , quick overall

2026年1月7日
Freesat Spares ロゴ

Freesat Spares からの回答

Being a small business its great to see we are getting thing right

5つ星のうち5の評価

Excellent service

Excellent service

2026年1月5日
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time for this review. Being a small business its great to see we are getting thing right

5つ星のうち5の評価

Machine arrived as stated and was easy…

Machine arrived as stated and was easy to set up. The only issue was with the hdmi cable which was faulty. Machine has worked very well so far.

2026年1月2日
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time for this review. Being a small business its great to see we are getting thing right

5つ星のうち5の評価

Used these guys twice now for two…

Used these guys twice now for two broken humax boxes. Excellent communication very honest and reliable. Reasonable prices and quick turnaround. Will not use anyone else.
Highly recommended!

2026年1月2日
Freesat Spares ロゴ

Freesat Spares からの回答

thank you for taking the time for this review. Being a small business its great to see we are getting thing right

5つ星のうち5の評価

Really good service

Really good service. Had a faulty Humax unit which was repaired over the Christmas period at a great price. Highly recommended.

2026年1月2日
Freesat Spares ロゴ

Freesat Spares からの回答

We do see a lot more repairs as people try and set themselves up for the Christmas break, glad we sorted it in time

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