Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... もっと見る
企業が回答しました
freja chocalote shake has changed and gone down hill and representatiive says they havnt changed the recipe and denies the new changes to warehaouse biz and recipe! Now not worth the very expensive pr... もっと見る
企業が回答しました
I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from b... もっと見る
企業が回答しました
Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... もっと見る
企業が回答しました
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 86%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Freja Bone Broth からの回答
Was so excited to try this and was hoping to drink one every day. However, they are not nice to drink 😞. Will have to try them with cooking but that means it won't be an every day thing. Shame!

Freja Bone Broth からの回答
I live alone and direct a busy company, so quite often time is short, I have little time to cook, however I do tend to eat proper food- ready meals never!
I find the Freja broths great as additions to my quickly prepared meals. I like the taste, both as a drink and as convenient additions to fresh food. To those that use the Yuka App you will find that Frejafoods come up as top class for the provision of the stuff to use in your diet. I also find the customer service to be efficient and also top class. Highly recommended.

Freja Bone Broth からの回答
The broth product range from Freja is delicious and worth the price, the customer service team is is exceptional.
Highly recommended, and thank you

Freja Bone Broth からの回答
Order took 10 days to arrive.
Not a huge issue but I wasn't made aware of the the known delay at the time of placing my order. If I'd known, I could have ordered an alternative elsewhere as I was purchasing when I was under the weather with stomach issues and required this to aid my recovery.
Such a shame as broth is of good quality but in future I will be making my own so I can control when I receive it.

Freja Bone Broth からの回答
Having tried the vanilla protein shakes I’ve decided to change to the plain shakes as I feel this will give me more variety in how I take them eg in coffee/tea. I also wanted to change my delivery period from 4 weeks to 3 weeks as I was running out before 4 weeks. A quick email sent to Freja resulted in a change of flavour and delivery time within 24hours. Really flexible and reliable service that has helped in my decision to return to Freja

Freja Bone Broth からの回答
I had an issue with my discount code, I popped a note to their customer service on Sunday afternoon and had a reply the same evening with a personalised code which worked. We love Freja’s liquid and dried bone broths for soups and stews, great depth of flavour and goodness.

Freja Bone Broth からの回答
Easy ordering followed by speedy safe delivery. LIKE

Freja Bone Broth からの回答
Order #229291
What a shame. The bone broth is lovely and after trying it from a supermarket, I went and spent £40 on a big, half price order on the 25th February. It's now the 8th March and the order still hasn't arrived. The large family meal, where I was going to use a few cartons of the broth to make a huge chicken, butter bean and leek stew has come and gone. I have sent a good number of emails to the only apparent email address they have (hello@frejafoods) and also messaged via their Instagram page, but I have had absolutely no response.
The post order email did state, "Due to exceptionally high demand, some orders may take up to 5 days to arrive." - but we are now on 11 days, so clearly this is false promises; even the worst case scenario of 5 days is way, way off reality.
I'm not sure what's worse; not receiving the £40 bundle, or being completely ignored.
What a let down. Still no sign of the order.

Freja Bone Broth からの回答
Excellent tasting broths and stock. I LOVE the pho broth. It makes a great drink as well as a delicious base for pho. Customer Services respond to queries quickly and effectively. Thank you for both

Freja Bone Broth からの回答
The product is excellent. Wholesome, natural and very flavourful. I personally have had difficulty finding subscription reminders so that my unconfirmed orders arrive without warning. However, the help I have received from Evie on the chat line has been very good

Freja Bone Broth からの回答
The products are so easy to order. They are always delivered on time and are consistently excellent quality. I have used these for months and my dog has even enjoyed them.

Freja Bone Broth からの回答
★★★★★
Absolutely outstanding service from start to finish. The issue was resolved incredibly quickly, and a replacement was sent without any hassle.
Communication was clear and professional throughout, and I was kept informed at every stage.
The level of customer care has been exceptional, it truly means a lot to feel valued as a customer. Great quality products. I wouldn’t hesitate to recommend and will definitely use again.

Freja Bone Broth からの回答
Love this company. The best bone broth by far (I buy a ton of the sachets) and 5 star customer service. There was a small problem with a delivery and Evie sorted it immediately, and with added generosity too.

Freja Bone Broth からの回答
Excellent product and wonderful customer service. Cannot rate them more. Many thanks for your help with my order

Freja Bone Broth からの回答
Fantastic goods which usually arrive on time , however when there was an issue it was resolved quickly and such friendly service. Which is trustworthy.

Freja Bone Broth からの回答
Chicken ramen flavour tastes like greasy chicken skin, love the idea of these and was hoping this would be a great addition for the protein and collagen properties.
The sachets would have been perfect shame the taste wasn’t there.
Disappointment!
Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier. Genuine response. Lovely tone of email. Speedy replies. She was the gold standard of service.

Freja Bone Broth からの回答
Wanted to try bone broth , ordered the starter pack. Very quick delivery and well packaged. Love the beef broth and just received second order. Tried the strawberry flavoured high protein mix. I have subscribed to having a monthly supply of the beef broth and strawberry collagen protein. I suffer with osteoarthritis so need more goodness in the body.

Freja Bone Broth からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。